Unable to install a EVGA GT 730 2gig DDR3 card on a DX4870-UR10P

[MVB]

Hi all,

I've been trying to install this card and I've run into a snag.

First of all, the machine I'm using is a DX4870-UR10P, but with 16gbs of RAM and a new Corsair 750watt power supply. I am running Windows 7. It has on-board graphics currently.

When I install the card and turn it on, I get the 'Gateway' logo and the option to enter the BIOS. If I hit delete to enter the BIOS, it gets stuck in a loading pattern. No matter what I do, I get one distantly spaced post beep and eventually it shuts down.

I looked that up and the signs pointed to BIOS problems. Online people have suggested disabling the on board graphics or disabling secure boot. I looked for these options in the BIOS and couldn't find them. Some people have said that my BIOS doesn't have this option.

Can anybody offer any advice on this, or know of an alternate workaround that can get this card running?

Thanks,

-MVB

[_I_]

some oem boards are not happy with newer gpus

try updating bios
http://us.gateway.com/gw/en/US/content/drivers-downloads

http://global-download.gateway.com/GDFiles/BIOS/BIOS/BIOS_Gateway_P11.B1_A_A.zip?acerid=635321007306718972&Step1=DESKTOP&Step2=DX%20SERIES&Step3=DX4870&OS=ALL&LC=en&BC=GATEWAY&SC=PA_6G

[MVB]

My BIOS is up to date, I think.

[MVB]

Actually it wasn't, so I updated it, but I'm getting the same problem. The card is physically installed right, but it's freezing up there.

[_I_]

in bios, set the gpu search order to
pci-e -> pci -> igp

[MVB]

That option doesn't seem to exist for me.

[_I_]

set it to an option with pci-e first

[MVB]

The GPU search order option? Not there. Unless it's hidden veeeery well.

[_I_]

try disabling the intel hd in bios when using it
then power off and install the 730

if it does not find a dedicated gpu it will enable it again

[MaddDoktor [Linux]]

Some of the newer cards might be made for UEFI (instead of BIOS) used by Win8 PCs. I had an EVGA GTX 550 Ti for years on my 5 year old PC, but that was from before UEFI. When looking at GTX 750 Ti's I remember seeing a review of an EVGA model where one person said that it messed up his computer and was incompatible with it. So I would contact EVGA and see if that card is compatible with older BIOS.

I don't know at what time UEFI came on the market, if your BIOS does not mention UEFI anywhere as an alternate setting, and it came with Win7 (I don't even know if UEFI works with that) it may only do BIOS. I have a laptop from Oct 2013 that is capable of UEFI, but I got it with Win7 while I still could, so it defaults to BIOS (easier to install & dual boot Linux) instead of UEFI (which gets more complicated).

The MSI Twin Frozr Gaming GTX 750 Ti OC that I bought for my old desktop has a tiny DIP switch that by default was set to "hybrid UEFI/BIOS", but since my BIOS does not do UEFI, I have not even tried that setting and immediately switched it to the "BIOS" position which has been working fine. I just wish I had known that the GTX 960 was about to be released then (which uses only slightly more power than my old GTX 550 Ti did).

Your hardware seems like overkill for low end GT 730 graphics, but I guess it is better to find out that you had an issue before getting a more capable card for gaming. My whole PC with GTX 750 Ti only uses 150 watts max AC input (Kill A Watt meter) when doing graphic benchmarks, so your problem certainly cannot be a lack of power.

[MVB]

I got the new power supply because this thing only had a 300watt and that wasn't giving the card enough power. So I upgraded and went for a bigger power supply in case I wanted to upgrade the card later. Now it's looking like I may just not be able to install a new card on this thing at all. I think the issue is copy protection.