Should i worry?

[SHREDDER]

hi Today sufddently after 20 minute of avatar frontier of pandora and after some work on excel, pc started doing some strange noise and it crashed. Evrything was black. Ip ressed the button on the box and it shut down. Then ipress it again and while the light in the box opened, the monitor didnt show anytrhing. After 10 shutdowns and restarts with the button in the case, i decided to let ti for half an hor before trying again. ANd now thati try it worked. Whar could had caused it? The oldest part if the psu which is from 2016. Could it be it? Now that the pc works again it didnt show me any error message.

PC is

CPU: RYZEN 7 1700
RAM: 16 GB DDR4 3200MHZCL15
GPU: RX 6700XT 12 GB RED DEVIL
SSD:MP 600 2TB WRITE:4950MB/S READ:4250MB/S
PSU; CORSAIR CX 750M 750 WATT
MOTHERBOARD: PRIME X370 PRO
MONITOR: DELLP2416D 24'' 2560X1440 60 HZ IPS

[Electric Cupcake]

Look in the event viewer at the timestamp of the crash.

It'll probably say something unhelpful, like "the shutdown was unexpected" if it was an overheat or brownout, but it can give clues about unrecoverable driver crashes or ram errors or hard drive starting to fail.

[404]

I have seen so many corsair PSU failures that I would not be surprised

[GOD RAYS ON ULTRA™]

You triggered the PSUs protective circuit. When this happens, you can't start the PC until it cools down.

Whether the PSU is bad or something else unsafe triggered the circuit is anyone's guess without metric data.

[Carlsberg]

Messaggio originale di GOD RAYS ON ULTRA™:

You triggered the PSUs protective circuit. When this happens, you can't start the PC until it cools down.

Whether the PSU is bad or something else unsafe triggered the circuit is anyone's guess without metric data.

That suggests heat but I don't believe it is. The psu circuit protection will trigger if a short is detected in power rail, (time delay on reset). That said it could be heat related if psu has been around for 8 years and is dusty inside.

Personally, I would not worry if its just a one off event but if it repeats I would consider replacing the psu. Defective units are not worth the risk to keep.

[SHREDDER]

Event viewer dosent show any erros about hardware i checed it yesterday. I also checked with SFC scan now and didnt find any problems.

Ok it just crashed after 10 minutes of avatar and another time during interrnet.
Now it says KERNEL POWER error in event viwer

[Carlsberg]

Kernel Power is an unexpected loss of power causing shutdown. Reseat Ram and Gpu, check drivers are up to date to rule those out. If they check out then suspect psu.

[SHREDDER]

All drivers are updated i update them each month when they release the new driverds

[Chaosolous]

I'm betting your PSU or your RAM is failing.

[_I_]

never trust windows update for drivers, always get them from the mobo mfg site

https://www.asus.com/us/supportonly/prime%20x370-pro/helpdesk_download/
lan, chipset, audio, and bios as needed

[SHREDDER]

i just did the memory test with diagnostic windows memory test and ti didnf found any problems. Now i wait for the pc technician to come tomorow.

[SHREDDER]

yes i downlaod the graphics card and chipset drivers from amd sties . Windows update is only the montly windows updates that it does automatically.

[Chaosolous]

Messaggio originale di SHREDDER:

i just did the memory test with diagnostic windows memory test and ti didnf found any problems. Now i wait for the pc technician to come tomorow.

Windows default built in memory test is notoriously unreliable.

Go download Memtest and put it on a USB, run a test with at least 2 or 3 cycles. It will take a few hours but it will tell you if your memory is faulty or not. Memory being cheap is why it's the best place to start diagnosis.

Windows told me my memory was fine the last two times it failed. Windows has no idea if your memory is fine or not. Use the specialized MemTest you can find online. A quick google will get you the information you need.

[SHREDDER]

The pc techncian just left
. He said that becuase it happend two times in 2 days he can not understand what the problem is.
but form my personal experience with pcs since 1996 wheni got my first pc ik now that when a pc parts start breaking, that at frist the pc may crash one or two times the day and later it does it all the day all the time. He said ot watch it and ot tell him if it starts doing all the time.
And then go it to ta pc shop/techicnaian to test the pc and see whatt he problem ia because to make sure if it is the psu or the motherboard or ram because the error that it showed on event vewier i read that it could means one of those 3 components.

[GOD RAYS ON ULTRA™]

Why are you calling in a technician if you have years of experience? That doesn't make sense to me.

Another thing that doesn't make sense is the fact that the tech left without fixing the problem.

"He didn't find the problem" then wtf did you hire him for? If he can't fixed it? This is incompetent, low-effort, borderline scam, etc..

[SHREDDER]

i know him since 2006. he is very good at this job . ic all him evry time iupgrade or when the pc has aproblem.