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My theory is that people usually strong-arm these monitors gripping them at the edges which can cause cracking (hold it from the back or the bottom or even the mounting shaft) so idk, maybe companies are being very safe (RMA costs them money/loss) because most people are not-that-bright (some people have issues getting them out-of-the-box).
they call it '3-Side Virtually Borderless Design'
it has a thin bezel on the 3 sides, but not none
I don't think there is anything you can do to make it go to the edges that is how it is intended to be. Even though it states 'bezel-less' there is still a 'bezel' so to speak on the sides and top, it's just not your standard hard plastic frame.
The effect you are looking for does not exist.
What you have bought is probably no better at two or three times more cost. If you look for tech specs of screen size against image size, then it should be quite apparent. Pictures are like newspaper headlines - they don't have to factual.
What monitor do you have, if I may ask? My KTC monitors have about 6mm around the sides and too, even though the advertised picture looks like it might be 1mm.
https://www.amazon.co.uk/bezel-free-kit/s?k=bezel+free+kit