MSI Quality any Good? :: Hardware and Operating Systems

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everything hurts May 10, 2014 @ 8:55am

MSI Quality any Good?

Hey gamers. As many of you probably know, MSI is releasing the GS60 Ghost Pro (a better version of the GS60 Ghost) and I'm pumped. I've researched for weeks and this seems to be the best option. However, from any of you out there who have ever owned an MSI laptop, what can you tell me about their product quality as well as customer service (in the U.S.). Everything about it fits my needs exactly, but I have struggled to find much info on the things above. I want this laptop to last a long time (5-6 years would be acceptable), not something that'll break in a year. And in the off chance that something does break, I would like to have some decent customer service. If it's anything like the horror stories for Lenovo, the deal is off, which I really wouldn't want to happen. So again, if any of you can help in this matter, it'd be greatly appreciated.

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Showing 1-15 of 15 comments

time goblin May 10, 2014 @ 10:03am

Not sure about US but i believe MSI have a customer service depot in UK. if their quality is anything like their GPU's then i would wait and see what people say as they have problems with fans leaking oil on their GPUs

SilentHorizon May 10, 2014 @ 10:26am

Originally posted by BDK:
Never had problems with their graphics cards, but their motherboards I stay far away from. Total junk.

Really? Ill keep that in mind.

Astraea Kisaragi May 10, 2014 @ 10:28am

Never had any brand of laptop, but from what I heard the MSI ones are built very decently, which I think is natural as long they aim mainly for gaming.
Also regarding the post above me, I have a V-Class MSI motherboard in my secondary PC which goes strong for 6,5 years. Never had any problems with their GPUs either.
If you really want junk motherboards, go for ECS or Biostar.

everything hurts May 10, 2014 @ 12:16pm

Akiranyo well then I'll make sure to stay away from those. And that's a pretty good lifespan. Is it still working today or no?

100% Recycled Awesome May 10, 2014 @ 2:34pm

Originally posted by BDK:
Never had problems with their graphics cards, but their motherboards I stay far away from. Total junk.

I have two entry levels running fine for my folks. My gaming one was initially defective but the replacement runs fine.

Last edited by 100% Recycled Awesome; May 10, 2014 @ 2:34pm

♥♥♥♥♥♥♥ May 10, 2014 @ 2:39pm

I have an MSI motherboard had some problems at first cuz my graphic card but works perfectly now!

everything hurts May 10, 2014 @ 3:50pm

So what I'm taking from this is that product quality is good. But how about customer service? From what you're saying, it seems as though it's pretty decent, but I'm not entirely sure.

Rumpelcrutchskin May 10, 2014 @ 9:36pm

Their graphics cards and Intel military grade motherboards are good. I would only avoid their AMD motherboards. Cant really say about laptops, GS60 Ghost Pro specs look pretty nice though.

Astraea Kisaragi May 10, 2014 @ 11:27pm

Originally posted by pizzanator99:
Akiranyo well then I'll make sure to stay away from those. And that's a pretty good lifespan. Is it still working today or no?

No issues. It's a old computer with Celeron 2,8 Ghz, 2GB RAM and a MSI Geforce 6200. Used it for some basic Photoshop work and browsing before I got my current.
In my experience if the motherboard survives the warranty time, then will probably run for very long. I have seen the most junk motherboards back when the first AMD Duron came out. There was a shortage of Socket A motherboards, so every little company on Taiwan made motherboards - Matsonic, PC Chips, Mercury, Ali, Octek and I remember even a motherboard called Zida Tomato

But my first choice for a motherboard would be always ASUS or Tyan (if it would be sold here)
For cheaper I would go for Gigabyte, ASRock and by MSI only the military grade ones.
The really cheap ones will be junk whoever makes them, perhaps ASUS will last, but will be stripped from most features.

Last edited by Astraea Kisaragi; May 11, 2014 @ 2:06am

Rumpelcrutchskin May 10, 2014 @ 11:43pm

Originally posted by BDK:
Originally posted by Rumpelcrutchskin:
Their graphics cards and Intel military grade motherboards are good. I would only avoid their AMD motherboards. Cant really say about laptops, GS60 Ghost Pro specs look pretty nice though.
Wish I could post a pic of captain picard facepalming. As if using intel chips make the board components any better.

Intel as the 1155, 1150 socket motherboards for Intel CPU. It's understandable you dont like MSI motherboards since you are big AMD fan and their motherboards for AMD CPU's are indeed quite bad.

#10

upcoast May 11, 2014 @ 9:22am

My msi military class amd board was missing the system speaker header, it was written on the board but no header soldered on. 2nd time I touched the vid card clip at the back of the pci e slot that snapped off, week one.

Msi seems to cheap out on quality of parts.

#11

Bad 💀 Motha May 11, 2014 @ 9:46am

All boards have pros/cons, regardless of brand name.

They all offer a range of products, and that range also pertains to various price/quality too.

So you can get quality from MSI, sure; but that depends on the board model / price range.

So just do your homework and read in-depth tech reviews before you buy.

Last edited by Bad 💀 Motha; May 11, 2014 @ 9:46am

#12

100% Recycled Awesome May 11, 2014 @ 4:48pm

Originally posted by pizzanator99:
So what I'm taking from this is that product quality is good. But how about customer service? From what you're saying, it seems as though it's pretty decent, but I'm not entirely sure.

My gaming MSI mobo was defective but I bought it from Amazon so they took care of it. I've never had to deal with MSI customer support outside of a rebate form which they were slow on, but that's par for the course.

#13