Mouse not working, no mice work! :: Hardware and Operating Systems

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canofspaghettios Jul 31, 2015 @ 12:42pm

Mouse not working, no mice work!

Hi, so this problem happend a few weeks ago.

I was playing then my computer crashed since it was very hot in my room then all of a sudden my mouse just stopped working. I tried unplugging it and plugging back in but didn't work.

I restarted my computer several times but nope. I checked in the control panel when the mouse was plugged in (I was navigating with my keyboard) so when I went to devices and mouse I checked it but it was not detecting the mouse at all but the mouse was lit up and everything. It was turned on.

So I tried a different mouse and the same thing happend, it just didn't work. When I tried a terrible razer brand mouse it worked just fine. The mouse I'm trying to work is an iBUYPOWER and a CMSOTRM mouse.

I also tired plugging it in different usb slots but it didn't work.

This is VERY strange, 2 mices don't work but a ♥♥♥♥♥♥ old razer mouse works? The left click doesn't even work half the time.

Can someone please help me! I'm a not a computer wizard too so please bear with me.

Last edited by canofspaghettios; Aug 1, 2015 @ 1:36pm

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Showing 1-13 of 13 comments

˜lokkandload˜™ Jul 31, 2015 @ 12:55pm

What's wrong with Razer exactly? I've been using the Deathadder and new Chroma Deathadder for over 7 years combined...not one issue.

Really?

IBuypower's mouse is a budget mouse all day. That's like buying a Walmart Brand mouse. Cyberpower and Ibuypower's in house budget gaming mice are usually free or less than 10 bux as an add on during a custom build for a reason....

FluffyPinkDecoyBunny Jul 31, 2015 @ 1:00pm

Have you tried your mice on a different computer to confirm if they even work?

canofspaghettios Jul 31, 2015 @ 1:05pm

Originally posted by FluffyPinkDecoyBunny:
Have you tried your mice on a different computer to confirm if they even work?

Yes all of them work on a diffrent computer.

FluffyPinkDecoyBunny Jul 31, 2015 @ 1:20pm

Have you tried other things in the USB ports? Flash drive? External HDD? Just to make sure that they can be detected?

canofspaghettios Jul 31, 2015 @ 1:27pm

Originally posted by FluffyPinkDecoyBunny:
Have you tried other things in the USB ports? Flash drive? External HDD? Just to make sure that they can be detected?

Well I tried out an xbox 360 controller and that worked and my headphones too.

FluffyPinkDecoyBunny Jul 31, 2015 @ 2:00pm

Odd. Seems the PnP is working as it should be on the computer then. I can't say I've ran into this kind of issue before. Hopefully others can chime in with any other possible suggestions.

Numb-Tung Aug 1, 2015 @ 11:48am

goto device manager and delete the mouse from there. restart the computer and let windows find it again. :D (make sure its PLUGGED in before you restart it)

Last edited by Numb-Tung; Aug 1, 2015 @ 11:48am

canofspaghettios Aug 1, 2015 @ 1:34pm

Originally posted by Plinky:
goto device manager and delete the mouse from there. restart the computer and let windows find it again. :D (make sure its PLUGGED in before you restart it)

Didn't work, but I came across this.

http://imgur.com/a/N6T7u

Can anyone help me solve this problem?

Last edited by canofspaghettios; Aug 1, 2015 @ 1:34pm

Numb-Tung Aug 1, 2015 @ 1:38pm

try this:

Just go to device manager -> HID-devices -> Unknown Device (the one with the problem)
and search for drivers. ie *update*
When prompted for how to search for driver software, select “Browse my computer for driver software”

Enter “C:\windows\winsxs” for the driver location and press the “Next” button.
If you get a popup saying “this is an unsigned driver…”, just allow Windows to install the driver.

oh another thought... I know its stupid but try it in a different usb port

if the above doesnt work, uninstall the hid and restart system..!

Last edited by Numb-Tung; Aug 1, 2015 @ 1:45pm

_I_ Aug 1, 2015 @ 1:45pm

and uninstall any driver updates windows installed
start -> control panel -> windows update -> Installed Updates

#10

canofspaghettios Aug 1, 2015 @ 2:22pm

Originally posted by Plinky:
try this:

Just go to device manager -> HID-devices -> Unknown Device (the one with the problem)
and search for drivers. ie *update*
When prompted for how to search for driver software, select “Browse my computer for driver software”

Enter “C:\windows\winsxs” for the driver location and press the “Next” button.
If you get a popup saying “this is an unsigned driver…”, just allow Windows to install the driver.

oh another thought... I know its stupid but try it in a different usb port

if the above doesnt work, uninstall the hid and restart system..!

I tried everything, and didn't work :(