ASUS M5A97 R2.0 usb problems

[Jens]

Only two of the usb ports on my mothreboard works (The two bottom ones) I've got all the usb drivers for the motherboard installed, but it still doesnt work. Anyone know how to fix this?

[rotNdude]

Are the two that work the blue ones?

ASMedia® USB 3.0 controller :
2 x USB 3.0 port(s) (2 at back panel, blue)
AMD SB950 controller :
12 x USB 2.0 port(s) (6 at back panel, black, 6 at mid-board)

http://www.asus.com/Motherboards/M5A97/specifications/

http://www.asus.com/Motherboards/M5A97/gallery/

[Jens]

No, they are usb 2.0. The blue ones doesnt work, already downloaded the drivers.

[Bad 💀 Motha]

Which drivers did u use?

Only the blue ones are 3.0, which need a driver. The black USB are 1.1/2.0; which Windows would already have a driver for.

[Jens]

I have already checked my bios, everything was enabled.

[Carlsberg]

Try booting in safe mode, uninstall all usb drivers and reboot and allow windows to reinstall them.

[Bad 💀 Motha]

Originally posted by Carlsberg:

Try booting in safe mode, uninstall all usb drivers and reboot and allow windows to reinstall them.

^This

However u may lose connection if u are trying to do that via a USB device (Keyboard, Mouse) so I would suggest doing it via a PS/2 Mouse if u can.

To manually remove/uninstall the USB Hubs & Devices; you do this via Device Manager. Then double click on "Universal Serial Bus Controllers" and uninstall each of the "Standard Enhanced PCI to USB Host Controller" this will ultimately uninstall any USB 1.1/2.0 Ports, Hubs, and connected devices. I suggest having your Case Power Button setup as "Shutdown System when pressed" under Power Profile; in case u lose the ability to use your Keyboard and/or Mouse; after uninstalling the USB Controllers; you could simply press the power button to properly shutdown the system. After rebooting and entering Windows normally; it should auto-reinstall all the USB Ports, Hubs, Devices again.

If you continue to have such issues; verify your OS files via running Command Prompt (as Admin) and typing "SFC /SCANNOW" (without the quotes)


Be sure to update to latest BIOS version 2501 at some point also; as that fixed various USB issues with that motherboard, along with various other issues related to overall system stability.

As for other drivers; please ensure you are using the ones made for your OS + Version (32bit or 64bit).

You should have these for drivers:

> AMD 9-series Chipset Drivers (SouthBridge Chipset, SATA, AHCI, USB)
http://support.amd.com/en-us/download/chipset?os=Windows%208%20-%2064

> ASMedia USB 3.0 Host Controller Drivers
http://dlcdnet.asus.com/pub/ASUS/misc/usb30/Asmedia_USB3_XPVistaWin7-8-81_VER116120.zip

[CяipтØ]

Me too. I have problems with ASUS M5A97 R2.0 usb ports. My mouse shutdown everytime.

[Bad 💀 Motha]

It's super old stuff. It's time to upgrade.

[Jens]

Originally posted by Bad 💀 Motha:

It's super old stuff. It's time to upgrade.

As old as this post.

[_I_]

fx is over 8 years old
it was time to upgrade it 8 years ago

anyhoo
win10 asmedia usb 3.0 driver here
https://www.asus.com/Motherboards/M5A97_R20/HelpDesk_Download/

[Carlsberg]

Originally posted by Skaare:

Originally posted by Bad 💀 Motha:

It's super old stuff. It's time to upgrade.

As old as this post.

Don't think they read this! (so i will bump it).