Logitech G35 headset problem. :: Hardware and Operating Systems

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PootisMayo 2015 年 7 月 11 日下午 6:55

Logitech G35 headset problem.

Since yesterday, my Logitech G35 headset doesn't emit sound through the headphones. They only work on the USB ports on the right of my laptop. But when I plug in my Hard Drive USB on the left USB port, it works.

So what I'm saying is, my G35 doesn't work on the left USB port. The computer just doesn't detect it. Must've removed those files for the USB by accident.

最后由 PootisMayo 编辑于; 2015 年 7 月 11 日下午 6:56

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正在显示第 1 - 15 条，共 17 条留言

Bad 💀 Motha 2015 年 7 月 12 日上午 12:26

If it detects the USB hard drive then it's not the port.
Could just be how the USB port & plug align. After about a year my mothers laptop was like that, USB 2.0 on the left was having some issues, but worked fine for her USB optical drive. So she just ended up having to plug in her mouse and headset on the right USB 3.0 ports. For some reason the mouse wouldn't align properly with the left port, and was just a somewhat bad connection. But other stuff works on it fine.

PootisMayo 2015 年 7 月 12 日上午 5:45

引用自 Bad-Motha：
If it detects the USB hard drive then it's not the port.
Could just be how the USB port & plug align. After about a year my mothers laptop was like that, USB 2.0 on the left was having some issues, but worked fine for her USB optical drive. So she just ended up having to plug in her mouse and headset on the right USB 3.0 ports. For some reason the mouse wouldn't align properly with the left port, and was just a somewhat bad connection. But other stuff works on it fine.

It isn't really how the USB headset plug aligns.

FluffyPinkDecoyBunny 2015 年 7 月 12 日上午 5:46

Every once in a while my set of G35, the speaker configuration doesn't automatically change from my 5.1 surround speakers to the headset. I have to go into the speaker settings in windows and manually change the audio to switch over to the headset.

If you haven't already, ensure the speakers are switching what they're sending audio to when you plug in the headphones. You may also want to test the headphones on another computer to see if they're still working should you not be able to get audio to come out of them.

最后由 FluffyPinkDecoyBunny 编辑于; 2015 年 7 月 12 日上午 5:46

PootisMayo 2015 年 7 月 12 日上午 6:01

引用自 FluffyPinkDecoyBunny：
Every once in a while my set of G35, the speaker configuration doesn't automatically change from my 5.1 surround speakers to the headset. I have to go into the speaker settings in windows and manually change the audio to switch over to the headset.

If you haven't already, ensure the speakers are switching what they're sending audio to when you plug in the headphones. You may also want to test the headphones on another computer to see if they're still working should you not be able to get audio to come out of them.

Well, they just stopped working on the left side of my computer when I was scanning for problems using Iobit Malware fighter. Weird.

PootisMayo 2015 年 7 月 12 日上午 6:26

Let me explain it in a better way. I plug in the G35 on the left USB port, and click on Configure G35. Then it tells me, "To use the G35 software, please connect your G35 headset." even when I plugged it in.

I just now looked all over the internet to find a solution, but no success. :( My G35 is also not detected in the Sound, video and game controllers in my Device Manager, even when plugged in.

最后由 PootisMayo 编辑于; 2015 年 7 月 12 日上午 6:49

FluffyPinkDecoyBunny 2015 年 7 月 12 日上午 7:02

If you just ran the malware program, it should have a log of what it detected/removed/quarntined - see if it removed something related to the headphones. I doubt the issue would be with the USB port since Windows XP SP2, USB 2.0 has been automatically included as a built in driver and you said the external HDD is detected.

Maybe uninstall and re-install the G35 software.

Bad 💀 Motha 2015 年 7 月 12 日上午 11:08

Hmm yea don't use that crap software; sounds like it detected a Logitech related service and removed something (aka false positive)

uninstall and re-install the G35 software.

PootisMayo 2015 年 7 月 12 日下午 12:04

引用自 Bad-Motha：
Hmm yea don't use that crap software; sounds like it detected a Logitech related service and removed something (aka false positive)

uninstall and re-install the G35 software.

How do can I reinstall it. There could be like no way.

Bad 💀 Motha 2015 年 7 月 12 日下午 12:07

Just how u originally installed it; simply do it again.
http://support.logitech.com/product/g35-surround-sound-headset#download

Next time u scan with anti-virus/anti-malware; ensure of what it removes. Do not assume that what it want to remove is A-OK.

FluffyPinkDecoyBunny 2015 年 7 月 12 日下午 1:13

引用自 PootularMayonnaise：
引用自 Bad-Motha：
Hmm yea don't use that crap software; sounds like it detected a Logitech related service and removed something (aka false positive)

uninstall and re-install the G35 software.
How do can I reinstall it. There could be like no way.

I've re-installed Windows a few times since I had my G35 headphones - I just used the CD that came with them to install the driver (or as linked above, you can go there).

#10

Bad 💀 Motha 2015 年 7 月 12 日下午 1:32

Just use the Link (like for any hardware) to get the latest Driver & Software version

Make sure all your other Hardware Drivers are up to date too since you have re-done your OS. And don't get those from Windows Updates.

最后由 Bad 💀 Motha 编辑于; 2015 年 7 月 12 日下午 1:32

#11

PootisMayo 2015 年 7 月 12 日下午 6:05

About the hard drive thing, I was wrong. While my headset doesn't work on the left USB port, the hard drive works for a few seconds but then turns off.

I tried your reinstalling suggestion, but didn't seem to solve the problem.

#12