River Aug 9, 2023 @ 9:48pm
Alienware - AW3423DWF 34" Pixel Refresh any easier way ?
I don't mind doing it ever 4 hours but the problem is it does not always do it and then the panel health goes to yellow or even red. After that I do it manually.

It is kinda a pain in the butt.

I wish there was a way to setup a time or way for when my pc is idle for it to do it only? Is this possible ?
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Showing 1-9 of 9 comments
Waam Sep 12, 2023 @ 5:18pm 
Update your firmware.
Pocahawtness Sep 12, 2023 @ 9:30pm 
It always does it. If yours doesn't then you need to return it. But you could wait until you get a problem with the pixels and then return it - there is a three year guarantee.

No, it is not possible to trigger it manually unless you said no to an auto refresh.

If you did that then I find the best way to trigger one is to turn the monitor completely off. It usually asks again as soon as your PC powers up and gets in to Windows.
Last edited by Pocahawtness; Sep 12, 2023 @ 9:35pm
Colophus Dec 10, 2023 @ 1:48pm 
I don't know if you've solved this but the newest firmware update on this monitor allows for it to pixel refresh after 4 hours, manually OR pixel refresh once the monitor goes to sleep after a prolonged use. To be honest I turned OFF the notification and check the health after a few hours of play. It's literally 2 buttons. I love this thing
SirFaffer Feb 6, 2024 @ 3:54pm 
Originally posted by Colophus:
I don't know if you've solved this but the newest firmware update on this monitor allows for it to pixel refresh after 4 hours, manually OR pixel refresh once the monitor goes to sleep after a prolonged use. To be honest I turned OFF the notification and check the health after a few hours of play. It's literally 2 buttons. I love this thing

How do you manually refresh? I can't find the option anywhere.
Sally Feb 7, 2024 @ 3:05am 
Originally posted by SirFaffer:
Originally posted by Colophus:
I don't know if you've solved this but the newest firmware update on this monitor allows for it to pixel refresh after 4 hours, manually OR pixel refresh once the monitor goes to sleep after a prolonged use. To be honest I turned OFF the notification and check the health after a few hours of play. It's literally 2 buttons. I love this thing

How do you manually refresh? I can't find the option anywhere.
The last option of the menu via Joystick called "Other", then select the option OLED maintenance or similar (sry, my panel is in spanish).
Ynoray Itzoskay May 4, 2024 @ 7:06pm 
Originally posted by gamer:
I don't mind doing it ever 4 hours but the problem is it does not always do it and then the panel health goes to yellow or even red. After that I do it manually.

It is kinda a pain in the butt.

I wish there was a way to setup a time or way for when my pc is idle for it to do it only? Is this possible ?

Honestly, I was super anal about it at first but, as long as you shut it off after your done using it, it will automatically run the refresh so it's ready the next time you turn it on. As long as your constantly doing things and don't leave it sitting there on 1 thing for to long you should be fine. There's also things you can do to increase the longevity of your panel i.e

-Turn dark mode on for everything.

-Create a sideshow of images for your wallpaper so it's constantly changing.
-
Turn on Screensaver after 15 minutes of being afk.

There is probably more things you can do but these are the most basic.

Hope this helps ✌️
Pocahawtness May 5, 2024 @ 1:39am 
Originally posted by gamer:
I don't mind doing it ever 4 hours but the problem is it does not always do it and then the panel health goes to yellow or even red. After that I do it manually.

It is kinda a pain in the butt.

I wish there was a way to setup a time or way for when my pc is idle for it to do it only? Is this possible ?

No!

It is a timed process and it's internal to the Firmware, there is nothing you can do to manually trigger it.

Unfortunately, the default is to NOT do it if you miss the onscreen message.

The best thing to do is to just be aware of the time and every five hours or so just hit the on/off button to see if it needs to do it. That's what I do.

My guess on this is that it is as bad to over-use the function as it is to under-use it, or they would have included a manual option.

Yes, it's a pain, but it works and is just the price you pay for incredible picture quality, and smoothness than an LCD can't even come close to!
Last edited by Pocahawtness; May 5, 2024 @ 1:40am
Slickstream Jul 15, 2024 @ 7:08am 
This thread is full of misinformation with people claiming you can't manually trigger it... (despite "Sally" a few posts above already mentioning you can)

I found this thread through Google, so for other people's future reference: you CAN force a pixel and even a panel refresh manually ANY time you want on this panel.

Here's how:

Main Menu - Others - OLED Panel Maintenance - Pixel/Panel Refresh - Select "Yes" in the dialog box that pops up.

You have been able to do it this way since the first firmware release, so i don't know where this blatant ignorance came from (like the guy above) claiming that you can't manually do these refreshes. Stop talking about stuff you're ignorant about.
Rod Jul 19, 2024 @ 7:57am 
Originally posted by Waam:
Update your firmware.

Im going to note down my settings reset and update the firmware. I wonder how many people dont know that it can now recieve updates hurrah!

No one has measured before and after latency either. That was the 3 gripes no firmware, pixel refresher and latency. Is it all fixed in the latest firmware?
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Date Posted: Aug 9, 2023 @ 9:48pm
Posts: 9