Rig Crash :: Hardware and Operating Systems

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theHouleigan Dec 5, 2015 @ 5:49am

Rig Crash

Processor Information:
Vendor: AuthenticAMD 8350
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4018 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed: T1 > 1Mbps

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 760

DirectX Driver Name: nvd3dum.dll
Driver Version: 10.18.13.5906
DirectX Driver Version: 10.18.13.5906
Driver Date: 24 Nov 2015
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 760
VendorID: 0x10de
DeviceID: 0x1187
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1200
Desktop Resolution: 1920 x 1200
Primary Display Size: 26.65" x 16.65" (31.42" diag)
67.7cm x 42.3cm (79.8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Hanns.G iF281-0 (NVIDIA High De

Memory:
RAM: 16279 Mb

Miscellaneous:
UI Language: English
Microphone: No, I do not have a microphone.
Media Type: DVD
Total Hard Disk Space Available: 1907438 Mb
Largest Free Hard Disk Block: 944282 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected

Installed software:
Adobe Flash Player 17 ActiveX
Carmageddon: Reincarnation
CCleaner
Convoy
Counter-Strike: Global Offensive
Etron USB3.0 Host Controller
Far Cry 4
Free Download Manager 3.9.4
FTL: Faster Than Light
Google Chrome
Google Update Helper
Grand Theft Auto V
Hitman: Absolution
Mad Max
Microsoft .NET Framework 4.5.2
Microsoft Mouse and Keyboard Center
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Middle-earth: Shadow of Mordor
NVIDIA 3D Vision Controller Driver 352.65
NVIDIA 3D Vision Driver 359.06
NVIDIA Control Panel 359.06
NVIDIA GeForce Experience 2.5.15.54
NVIDIA GeForce Experience Service
NVIDIA Graphics Driver 359.06
NVIDIA HD Audio Driver 1.3.34.4
NVIDIA Install Application
NVIDIA LED Visualizer 1.0
NVIDIA Network Service
NVIDIA PhysX System Software 9.15.0428
NVIDIA ShadowPlay 2.5.15.54
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 2.5.15.54
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.31
OpenAL
Pixel Piracy
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Road Redemption
Rockstar Games Social Club
Security Update for Microsoft .NET Framework 4.5.2 (KB3023224)
Security Update for Microsoft .NET Framework 4.5.2 (KB3035490)
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
Security Update for Microsoft .NET Framework 4.5.2 (KB3074230)
Security Update for Microsoft .NET Framework 4.5.2 (KB3074550)
Security Update for Microsoft .NET Framework 4.5.2 (KB3097996)
Security Update for Microsoft .NET Framework 4.5.2 (KB3098781)
SHIELD Streaming
SHIELD Wireless Controller Driver
Sniper Ghost Warrior 2
Soda PDF 3D Reader
Steam
Uplay
VLC media player
Youtube Downloader HD v. 2.9.9.23

I get 15 to 20 minutes of use before a hard crash that requires me to reset the computer.

< >

Showing 1-15 of 18 comments

TheJai Dec 5, 2015 @ 3:20pm

I've been having a similar problem on similar hardware. I've been spending the last 2 days trying to recreate the crashes but they seem very random. I'm running PhysX through the gpu right now. I died a minute ago after less than 20 seconds. Now it's been running pretty stable for 300 seconds. So far the only thing I can say for sure is that it's very little related to system stress. Sometimes it will run for an hour and a half on max settings. But crashes the second I close that to browse an imageboard. I just did a fresh install this morning to no avail. I'm starting to suspect my drivers. I have the same version as OP. I sometimes get a freeze where everything just stay's still, like if you unseat a ram card for a bit. I've gotten this freeze in bios on both my motherboards.

The only thing I haven't tried yet is running my APU alone or with an AMD gpu.

Update: It just crashed somewhere past 700 seconds.....NO. Wait, my computer fell asleep.

Note on specs: If there are 2+ components in a section it's because I had the problem with this component or combination too.

CPU/APU: AMD Athlon II x4 860k / A4-5300
GPU: EVGA Geforce 960 SSC Edi.
RAM:G.skill Ripjaws [2x2gb] 1600Mhz / G.skill RipjawsX [1x8gb] 1333Mhz / G.skill Ripjaws [2x2gb] + G.skill RipjawsX [1x8gb]
MOBO: Gigabyte GA-F2A88X-D3H / ASUS A58M-E (I can't get the 860k to got to post on my gigabye for the life of me)
PSU: Corisair CX430---430w
OS:Win 10 Enterprise 64-bit

Here's a list of things I haven't tried yet to replicate (R) or eliminate (E) the problem:
-Using an AMD GPU (E)
-Changing Graphics Drivers (R)
-Using my Intel MoBo & CPU (R,E)
*More ideas would be helpful

I guess I'll keep a running list for things that don't cause the crash:
-PhysX (I've been running it for 2000 sec. [33 min] now)

If I knew how to cause the problem intentionally, it would be a lot less stressful to solve it.

Last edited by TheJai; Dec 5, 2015 @ 3:23pm

Meurock460 Dec 5, 2015 @ 4:06pm

Originally posted by theHouleigan:
Processor Information:
Vendor: AuthenticAMD 8350
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4018 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed: T1 > 1Mbps

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 760

DirectX Driver Name: nvd3dum.dll
Driver Version: 10.18.13.5906
DirectX Driver Version: 10.18.13.5906
Driver Date: 24 Nov 2015
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 760
VendorID: 0x10de
DeviceID: 0x1187
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1200
Desktop Resolution: 1920 x 1200
Primary Display Size: 26.65" x 16.65" (31.42" diag)
67.7cm x 42.3cm (79.8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Hanns.G iF281-0 (NVIDIA High De

Memory:
RAM: 16279 Mb

Miscellaneous:
UI Language: English
Microphone: No, I do not have a microphone.
Media Type: DVD
Total Hard Disk Space Available: 1907438 Mb
Largest Free Hard Disk Block: 944282 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected

Installed software:
Adobe Flash Player 17 ActiveX
Carmageddon: Reincarnation
CCleaner
Convoy
Counter-Strike: Global Offensive
Etron USB3.0 Host Controller
Far Cry 4
Free Download Manager 3.9.4
FTL: Faster Than Light
Google Chrome
Google Update Helper
Grand Theft Auto V
Hitman: Absolution
Mad Max
Microsoft .NET Framework 4.5.2
Microsoft Mouse and Keyboard Center
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Middle-earth: Shadow of Mordor
NVIDIA 3D Vision Controller Driver 352.65
NVIDIA 3D Vision Driver 359.06
NVIDIA Control Panel 359.06
NVIDIA GeForce Experience 2.5.15.54
NVIDIA GeForce Experience Service
NVIDIA Graphics Driver 359.06
NVIDIA HD Audio Driver 1.3.34.4
NVIDIA Install Application
NVIDIA LED Visualizer 1.0
NVIDIA Network Service
NVIDIA PhysX System Software 9.15.0428
NVIDIA ShadowPlay 2.5.15.54
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 2.5.15.54
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.31
OpenAL
Pixel Piracy
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Road Redemption
Rockstar Games Social Club
Security Update for Microsoft .NET Framework 4.5.2 (KB3023224)
Security Update for Microsoft .NET Framework 4.5.2 (KB3035490)
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
Security Update for Microsoft .NET Framework 4.5.2 (KB3074230)
Security Update for Microsoft .NET Framework 4.5.2 (KB3074550)
Security Update for Microsoft .NET Framework 4.5.2 (KB3097996)
Security Update for Microsoft .NET Framework 4.5.2 (KB3098781)
SHIELD Streaming
SHIELD Wireless Controller Driver
Sniper Ghost Warrior 2
Soda PDF 3D Reader
Steam
Uplay
VLC media player
Youtube Downloader HD v. 2.9.9.23

I get 15 to 20 minutes of use before a hard crash that requires me to reset the computer.

What are the rest of your system specs, in particular the motherboard and PSU?

Also, have you updated or installed anything recently before the crashing became an issue? Perhaps trying a different GPU driver version may help.

Originally posted by TheJai:
I've been having a similar problem on similar hardware. I've been spending the last 2 days trying to recreate the crashes but they seem very random. I'm running PhysX through the gpu right now. I died a minute ago after less than 20 seconds. Now it's been running pretty stable for 300 seconds. So far the only thing I can say for sure is that it's very little related to system stress. Sometimes it will run for an hour and a half on max settings. But crashes the second I close that to browse an imageboard. I just did a fresh install this morning to no avail. I'm starting to suspect my drivers. I have the same version as OP. I sometimes get a freeze where everything just stay's still, like if you unseat a ram card for a bit. I've gotten this freeze in bios on both my motherboards.

The only thing I haven't tried yet is running my APU alone or with an AMD gpu.

Update: It just crashed somewhere past 700 seconds.....NO. Wait, my computer fell asleep.

Note on specs: If there are 2+ components in a section it's because I had the problem with this component or combination too.

CPU/APU: AMD Athlon II x4 860k / A4-5300
GPU: EVGA Geforce 960 SSC Edi.
RAM:G.skill Ripjaws [2x2gb] 1600Mhz / G.skill RipjawsX [1x8gb] 1333Mhz / G.skill Ripjaws [2x2gb] + G.skill RipjawsX [1x8gb]
MOBO: Gigabyte GA-F2A88X-D3H / ASUS A58M-E (I can't get the 860k to got to post on my gigabye for the life of me)
PSU: Corisair CX430---430w
OS:Win 10 Enterprise 64-bit

Here's a list of things I haven't tried yet to replicate (R) or eliminate (E) the problem:
-Using an AMD GPU (E)
-Changing Graphics Drivers (R)
-Using my Intel MoBo & CPU (R,E)
*More ideas would be helpful

I guess I'll keep a running list for things that don't cause the crash:
-PhysX (I've been running it for 2000 sec. [33 min] now)

If I knew how to cause the problem intentionally, it would be a lot less stressful to solve it.

Not sure if you'll find this helpful but try without the GPU and see if it crashes. If it doesn't crash, try various driver versions with the GPU installed. Since you and the OP are running the same driver and are experiencing similar issues, this may be the cause.

One more thing, the 860k may work on your gigabyte board after a BIOS update. FM2+ boards have been around longer than Kavari.

theHouleigan Dec 5, 2015 @ 4:25pm

Motherboard - Gigabyte 990FXA-UD7
PSU - Cooler Master V1000 80plus gold

Last edited by theHouleigan; Dec 5, 2015 @ 4:26pm

Alexalmighty Dec 5, 2015 @ 4:28pm

cpu temps?

Meurock460 Dec 5, 2015 @ 4:38pm

Originally posted by theHouleigan:
Motherboard - Gigabyte 990FXA-UD7
PSU - Cooler Master V1000 80plus gold

Those shouldn't be an issue then.

Check temps of the system, to make sure nothing is overheating. If its an older pc, it may need cleaning.

I see you are running the latest Nvidia driver (I think that is the latest version anyway). Did the issue occur before installing/updating to it?

theHouleigan Dec 5, 2015 @ 4:52pm

I am still pretty new to this computer stuff, how do I check the temps?

The problem has been around since before the updated driver (thought the newest one might help)
I cleaned it out 3 days ago with my compressor

Alexalmighty Dec 5, 2015 @ 4:52pm

Originally posted by theHouleigan:
I am still pretty new to this computer stuff, how do I check the temps?

The problem has been around since before the updated driver (thought the newest one might help)
I cleaned it out 3 days ago with my compressor

download HWMonitor it will tell you the temps and did you take off the cpu heatsink and fan?

theHouleigan Dec 5, 2015 @ 5:04pm

No I did not take the cpu heatsink and fan off

Temps CPU - 40F to 67F
GPU - 75F to 77F

Alexalmighty Dec 5, 2015 @ 5:07pm

Originally posted by theHouleigan:
No I did not take the cpu heatsink and fan off

Temps CPU - 40F to 67F
GPU - 75F to 77F

hmm odd the crashing is random right? (also OS Install Date: Dec 31 1969??????)

Last edited by Alexalmighty; Dec 5, 2015 @ 5:08pm

TheJai Dec 5, 2015 @ 5:52pm

Not sure if you'll find this helpful but try without the GPU and see if it crashes. If it doesn't crash, try various driver versions with the GPU installed. Since you and the OP are running the same driver and are experiencing similar issues, this may be the cause.

One more thing, the 860k may work on your gigabyte board after a BIOS update. FM2+ boards have been around longer than Kavari.

It's been up ever since I posted. I'm doing a burn test right now. That was my plan after next crash but it has yet to happen. (Probably cause I haven't let my guard down.)

I tried with the latest bios and the update specifically noted to add support to the 860k. I'm waiting on a reply from Gigabyte support (like they'll be any help).

#10

theHouleigan Dec 5, 2015 @ 6:28pm

Originally posted by Alexalmighty502:
Originally posted by theHouleigan:
No I did not take the cpu heatsink and fan off

Temps CPU - 40F to 67F
GPU - 75F to 77F
hmm odd the crashing is random right? (also OS Install Date: Dec 31 1969??????)

Random depending what I am doing. As for the OS install date that was done as a joke by a old friend of mine that helped me build and set up the rig. (we had a falling out and not longer communicate)

#11

Alexalmighty Dec 5, 2015 @ 6:33pm

Originally posted by theHouleigan:
Originally posted by Alexalmighty502:
hmm odd the crashing is random right? (also OS Install Date: Dec 31 1969??????)

Random depending what I am doing. As for the OS install date that was done as a joke by a old friend of mine that helped me build and set up the rig. (we had a falling out and not longer communicate)

hmm you might want to run some torture tests to see if its hardware related

#12

TheJai Dec 5, 2015 @ 9:44pm

Originally posted by Alexalmighty502:
Originally posted by theHouleigan:

Random depending what I am doing. As for the OS install date that was done as a joke by a old friend of mine that helped me build and set up the rig. (we had a falling out and not longer communicate)
hmm you might want to run some torture tests to see if its hardware related

So far CPU/GPU/GPU mem tests all show nothing. The fact we are both having the same problem on similar systems cant be ignored. I've determined it is definitely software. I'll investigate more in the morning. I'll try more things in the morning. But a driver downdate to the driver that came out on Nov. 6th is my next step. November 6th because that's the Black Ops III game-ready driver I know for a fact works 99%

#13

theHouleigan Dec 6, 2015 @ 4:05pm

I may have found what the problem was. I decided to delete a few things off my hard drive and I made the choice to delete Far Cay 4 AND UPLAY

Has not crashed all day!

#14

upcoast Dec 6, 2015 @ 5:11pm

Originally posted by theHouleigan:
I may have found what the problem was. I decided to delete a few things off my hard drive and I made the choice to delete Far Cay 4 AND UPLAY

Has not crashed all day!

For your comparison, I was playing FC3 ( I don't have FC4) through steam/uplay yesterday just over an hour no crashes hear or any other time with any other game, 8350/280x/990FXA-UD3.

Maybe do a DDU gpu driver clean out see if that clears it up. http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

#15

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Date Posted: Dec 5, 2015 @ 5:49am

Posts: 18

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