Having an issue with random router disconnects only when playing multiplayer games.

[TODAY]

Specs: AT&T U-VERSE internet plan, 10mpbs down, 0.8 up, Router: Motorola nvg510.
With a wireless connection I can play online games, but with a wired connection it times out after about 30 seconds or so. With the Wireless connection the ping varies, sometimes it sits around 50, sometimes over 1000; because of this I cannot play wirelessly with competitive games such as CSGO and Dota 2. Also, the issue with the internet timing out with a wired connection just started recentely. I had a friends PC hooked up wired as well and when he took his PC home this is when the issue started. Any input is welcome. Thanks.

[Bad 💀 Motha]

Could be a virus/malware infection on your Modem/Router, or it could simply be old, outdated, faulty.

Call AT&T (U-Verse) Account Support and explain the disconnects, drop-outs and randomness of your various issues regarding your connection; and perhaps demand (kindly) that they replace the ISP supplied Modem/Router.

If you purchased your own Modem/Router; then that is on you to troubleshoot.

There are tons of complaints on the model of Modem/Router:
http://www.amazon.com/2Wire-nvg510-ATT-motorola-Modem/dp/B007P6ZLM4
I would either replace it myself with a newer/better one that is compatable with your ISP; or have AT&T replace it.

For time being you could run some tests of your own using:
SpeedTest.net -and- PingTest.net (for PingTest, ensure you run via Java capable Browser, such as IE for FF; and that your Java is updated). Run a series of tests, some via Wired Connection and some via Wireless Connection and see what sort of results u get and compare consistency. With Online Games/Servers, those connections can always be hit/miss based on their region location, how many are active on the server, playing on there, etc.

[Greenie]

I would Go into the router settings and turn off wifi first then try gaming see if that helps. Or Hook your pc directly to the ISP modem and bypass the router see if that helps. Try Eliminating as many connections as yoo can. Bad-Motha is 100% correct...

How old is the router?, how old is the Modem?. If you say they are both 5 years old it's over due for an upgrade. My last Time warner Modem lasted 8 years which is unheard of. I bought a new ASUS router (RT-AC56R) went to time warner turned the old modem in and got a new one. Now my Ping, transfer rate and download speed are much more consistant @ 15 Down and 2 up.

Before my ping in game would jump from 40 to well over 800 with a wired connection after the upgrade I'm pretty consistant depending were the server is.

[Bad 💀 Motha]

Well for one it is DSL and also; OP's model of ModemRouter goes for like $25 online.
Given it does not have Gigabit Ethernet or Wireless-N specs; yes it is VERY outdated.
If is an ISP rental or ISP supplied/owned hardware; call them to replace it.

Motorola NVG510 is a Modem+Router all in one
This device, customized for AT&T, 1x ADSL2/2+ WAN port, 4x 10/100 Ethernet Port Switch, 400mW 802.11b/g/n access point, single RJ-14 port for VoIP service (if such a thing is available in your area).

5+years old, you should call your ISP and have them replace it.

The FCC is also going to demand that ISPs auto-upgrade your ISP Hardware over time of staying with an ISP, for security purposes, as they claim older hardware puts all connected users at high risks due to old hardware lack of support/firmware updates/features.

[TODAY]

Цитата допису Bad-Motha:

Well for one it is DSL and also; OP's model of ModemRouter goes for like $25 online.
Given it does not have Gigabit Ethernet or Wireless-N specs; yes it is VERY outdated.
If is an ISP rental or ISP supplied/owned hardware; call them to replace it.

Motorola NVG510 is a Modem+Router all in one
This device, customized for AT&T, 1x ADSL2/2+ WAN port, 4x 10/100 Ethernet Port Switch, 400mW 802.11b/g/n access point, single RJ-14 port for VoIP service (if such a thing is available in your area).

5+years old, you should call your ISP and have them replace it.

The FCC is also going to demand that ISPs auto-upgrade your ISP Hardware over time of staying with an ISP, for security purposes, as they claim older hardware puts all connected users at high risks due to old hardware lack of support/firmware updates/features.

The Modem/router is absolute garbage. I can see to getting it replaced. Thanks for the response.

[TODAY]

Цитата допису CaVeGreenie:

I would Go into the router settings and turn off wifi first then try gaming see if that helps. Or Hook your pc directly to the ISP modem and bypass the router see if that helps. Try Eliminating as many connections as yoo can. Bad-Motha is 100% correct...

How old is the router?, how old is the Modem?. If you say they are both 5 years old it's over due for an upgrade. My last Time warner Modem lasted 8 years which is unheard of. I bought a new ASUS router (RT-AC56R) went to time warner turned the old modem in and got a new one. Now my Ping, transfer rate and download speed are much more consistant @ 15 Down and 2 up.

Before my ping in game would jump from 40 to well over 800 with a wired connection after the upgrade I'm pretty consistant depending were the server is.

I can try turning off wi-fi as a temp fix, I have others in the household that use the wireless so I'll do this for troubleshooting purposes. I will let you know the results.

[Bad 💀 Motha]

Having both Ethernet/WiFi enabled on the Modem/Router should NOT impact performances.

However if u have others in your house-hold frequently using the WiFi, that might be bogging your down; as 10 down/1mb up is not much at all. But that is typically what Consumer DSL is limited to. If you want better, look at upgrading ISP services (such as different connection type or kind of package/speeds) For example even though AT&T offers DSL, they offer others; such as U-Verse GigaPower, which is full fiber-optic connection (similar to Google Fiber or Verizon FiOS)

Where as typical "U-Verse" or "DSL" are quite limited and from AT&T have max speed of around 18mbps download.

A typical Cable/Fiber provider pretty much start at around 25 - 50 mbps download for their minimum service plans/speeds.

But yes for testing purposes, disable WiFi in Modem/Router temporarily; then run Ethernet based online/connection tests. As well as even try some online services/games and see how that does. Then after testing, re-enable WiFi and then have the others in your home get on that is their typical manner; then re-run your Ethernet based tests and see how having them on WiFi impacts your performance.

[_I_]

try pingbombing the modem and router while gaming

will help narrow down where the problem is

start -> run/search -> cmd
tracert google.com
(first hop is your router, most are 192.168.x.1)
(second hop is your modem or isp, some modems are not pingable, * and time out)

ping -t 192.168.x.1

(open a 2nd command window)
ping -t (2nd or 3rd hop ip)

let them go and hit ctrl+c to stop, will give min/max/avg and loss
if you are losing any to your router its a lan/wifi issue
if you are only losing to the isp, its an isp issue