Cursor tracking stopped in windows 10... (Kensington Trackball Orbit)

[Tesan]

Since yesterday afternoon, I experienced that most of my games have lost their capability to track or incorporate my mouse input... for example, in shooters the cursor just stays in the damn windows background while the in-game cursor is solid frozen in the top left corner. I League of Legends it does track the mouse but does not recieve any clicks.... apparently only a cursor related problem because I could use the chat.

Please anyone knows how to solve this? Only VALVE games apparently are still working flawlessly while most others god rid of the mouse input....

It must be a problem related to the OS as it's not swapping the mouse lock to the game itself since yesterday afternoon.

Additional information: I'm not a dual-monitor and I usually play my games in windowed mode... however fullscreen mode won't solve anything.


Solved : After some Windows 10 updates, driver and hardware system got fizzled... but only with the normal Kensington drivers for my trackball... the games probably lock to the fake mouse (my mouse projects multiple virtual devices.... once the real one and then the kensington driver with the additional features) which makes it impossible to play.

[Bad 💀 Motha]

Then u need to manually force that driver install; quite easy to do via Device Manager

Just ensure you fully extract the Mouse Drivers u wish to use to a local folder (as it can't find them from inside a compressed ZIP/RAR or such file type); then click the Mouse Device > Update Driver > Browse for Drivers and point to the folder/driver file u extracted.

[Tesan]

I finished that allready, now it asks me to restart... at this point, it works again... I bet it will stop working again after restart.

[Bad 💀 Motha]

Ok I downloaded the Kensington Driver for your Trackball;

Just use something like WinRAR and extract the contents from the .EXE download

Then the drivers are located here:

4b45aa0c-bd1f-4100-9fa6-b4def5716eb8 > TrackballWorksSetup > {BCFA51C7-096A-4329-8325-C013EDA8A7FA} > 0 > amd64

4b45aa0c-bd1f-4100-9fa6-b4def5716eb8 > TrackballWorksSetup > {BCFA51C7-096A-4329-8325-C013EDA8A7FA} > 0 > i386

[Tesan]

What the hell...
In the connected devices section I see "Kensington Eagle Trackball" on one side... and then a few slots under it "TrackballWorks 0.1" as a separate device!

[Bad 💀 Motha]

That's not uncommon; my Keyboard shows as 3 separate devices when u look in Device Manager. Is it working properly or not. That is all that matters.

[Tesan]

Well, apparently these games are locking only to one of the virtual forms of my mouse... that must be why it's not working. I have no other choice, I have to use the generic driver until Kensington rewrites the driver for W10.

Thanks for your help.

[Bad 💀 Motha]

Try other softwares and see if it can allow u to access & configure your mouse/trackball the way u want.

Such as Logitech SetPoint. I used to use that even with my old Microsoft Models of Mice and it worked fine.

But yes unfortunately Kensington has yet to write a proper driver and/or update that software for Win10 and many are complaining because it is the reason the device just doesn't work properly under that OS. Next time go with a good quality brand that actually supports their products long-term; such as Logitech.

[Tesan]

Is Kensington really that horrendous? I thought they were pretty decent enough. I actually think that Windows 10 is still pretty new and that's why many brans are still in the process of adapting to it.

Logitech is a big fish in the deal... however they don't appear to have a decent trackball for fingertips. They had an alternative: Logitech Trackman Marble. That one seems to be very uncomfortable due to its small size... and is " a lot more expensive" in comparison to my Kensington Orbit Trackball.


Added: Well, things change over time... Kensington also adapted their prices... Now both Trackballs are very similar in price. However, I bought that mouse in the past and at that point it appeard to be a wise choice and the scroll wheel is only present on the Kensington version, I still need that from time to time and in a couple of games.

Btw, Microsoft dosen't care about the traditional inputs anymore, right? They apparently only care about their new touch-sensitive products...

[Bad 💀 Motha]

Microsoft are good too and have alot to choose from; just not as much as Logitech does.

Hardware is really only as good as it's Support and Software. Mainly software though since u rely on that for overall functions.

Go with a better brand. If you like TrackBall types; look at Logitech

[vincent_g]

I contacted Kensington about this issue long ago when win 10 first came out and they don't seem to care.
The Kensington Trackball driver will not work with games at all using win 10 but if you have an old mouse laying around plug it in also and the trackball works fine.
No need to even use the mouse you plugin - just toss it somewhere out of the way.
This is the only way it works other than changing the driver for the kensington.
There is a downside of removing their driver and using a standard mouse drive so just plugging a broken or second mouse is the better solution.

[Bad 💀 Motha]

Shouldn't need any special or branded driver for those track balls. Still counts as a generic plug and play mouse

[Tesan]

It does, albeit you lose the option to re-assign keys. The cheaper Kensington Trackballs may only have 2 buttons, but higher-tier mice may have more (4). Plus, hitting 2 buttons simultaneously can count as another button (LMB + RMB = MMB).

I guess it just shows that Kensington simply doesn't care about the gamer audience, because gamers who use trackballs are a minority. That is fine, it makes sense from a biz perspective. Guess I'll check out alternative brands.
Maybe there's some brand which open-sources their specs, then I could consider learning how to write the driver myself.