Bananacake 2015 年 10 月 16 日 上午 5:25
RMA HDD or NEW
Recently my hdd is showing smart error's on boot and causing game stuttering. Aready tried a clean install of windows but problem still persist's. Im planning on rma-ing the HDD but is it better to get a new one or just rma-ing the old one. And will i get a new hdd or a refurbished one from WD? The HDD is a WD Black 1TB
Please give some advice.
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OLDMAN🎅 2015 年 10 月 16 日 下午 3:49 
OEM or Original Equipment Manufacturer hard drives (Example: WD1200JB) are sold to OEM Computer manufacturers or Distributors in bulk packaging (bare drive only).

OEM drives are sold without accessories or installation software.

OEM drives may not contain a warranty from Western Digital. When Western Digital sells hard drives to OEM computer manufacturers such as Dell, Compaq, Apple, etc, we sell these drives without warranty. The OEM computer manufacturer would include the hard drive under the warranty of the computer system that the hard drive was installed into. For more information about hard drive warranties, please see our Warranty Policy.
Bananacake 2015 年 10 月 16 日 下午 6:19 
If my HDD is a OEM Drive will it have a sticker saying OEM on it?
Bad 💀 Motha 2015 年 10 月 16 日 下午 6:23 
No

Simple way to determine this is going to the makers website and enter the serial# there.

Here is the Drive Warranty Status Check for Western Digital
http://support.wdc.com/Warranty/warrantyStatus.aspx

View the serial# without opening PC by using Windows version of WD Data LifeGuard Diagnostics. Then input drive serial# on the above website. If it is OEM coverage only, it will tell u this on there.
最后由 Bad 💀 Motha 编辑于; 2015 年 10 月 16 日 下午 6:24
Bananacake 2015 年 10 月 16 日 下午 6:27 
Well i keyed in the serial it says ''In Limited Warranty '' that's all.
Bad 💀 Motha 2015 年 10 月 16 日 下午 11:21 
Register a free WDC Login here: https://westerndigital.secure.force.com
And then submit your claim for RMA so u can get drive replacement.

Be ready to re-run the WD Data LifeGuard Diagnostics as upon RMA submission you will be asked to submit any/all error codes from that software associated with your troubled WD Drive.
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发帖日期: 2015 年 10 月 16 日 上午 5:25
回复数: 20