Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
With that said
If the RAM is not the same brand/clocks thats also a possible cause.
He should just use the 2x8GB and leave the 4GB sticks out of it, 16GB is plenty and leaves fewer future problems to troubleshoot.
Dual Channel not being utilized because of the different RAM sticks is also a likely issue.
What OS are you using?
What Motherboard do you have?
What are the exact models of all the RAM?
The problem was he seated them incorrectly he's been told that the 2x4 ram are first and the 2x8 ram second to be seated, and it worked perfectly!