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Also what operating system are you using?
2. how much fps do you get in which games
3. you do not want your cpu to be at 100%
This means yes a lot of games will seem to be under utilizing your cpu but as soon as you watch the first cores often those will sit 90-100% even while the overall usage of the processor might be 20-40% mine sits often under 20% since 12 core 24 threads
This is normal just looks weird for people that just started watching their performance metrics
Why developers do not use more? The question do you want that as it turns out to be in some workloads detrimental to the performance as it ain't as simple as flip a switch and done
If that 4000 series chipset is at 99-100% you ain't getting more performance even if your cpu could offer more the chipset is too weak you can only gain some performance by lowering resolutions and graphics settings
way to many games still are processed to use only 1 or 2 processes.
and VERY few maaaybe 4 processes.
that means that for most games they use only 1 core...
which means if you have a standard 8 core cpu... 7/8th of it is doing doing all the time... or 12.5% load at best...
steam reinstall is worth a try careful with your games recommend just moving them out then back in after reinstall so you only have to verify unless you know what manifests belongs to which that is the only way to prevent verification after reinstall
clear the cache of the chipset can be done through finding the chipset dxcache folder in appdata or going to settings>system>storage>temporary files>directx shader cache then click remove afther you are happy with the selected options
Dont worry the shader caches rebuild themself
Steam doesn't control your hardware, or cause games to function differently, like limiting access to hardware. Steam launches the game sure, but the game handles itself and doesn't go through Steam to use system resources. And if the games haven't changed, this sounds like a system issue. If all the affected games have recent/major updates that may be something you have to take up with the developers. They may not be worried about hardware that's 12 years old.
So you'll need to troubleshoot, and do all the basic stuff like update or reinstall drivers, check things like thermal throttling etc. There's probably not something you can pin on an external cause and expect Valve or the game developers to fix for you.