Netflix Kills PC

[DeathMetalJedi]

With both the windows app and the browser version, as soon as I open netflix my entire PC slows to a crawl and I am unable to do almost anything but slowly move my mouse around 1 frame at a time. My only option are to either somehow try and close it or restart my whole computer.. Has this happened to anyone else? What the hell is up with this?

[N3tRunn3r]

open task manager
> details
> check memory size of "dwm.exe"

it should be between 60 mb ~ 400 mb . . .
some older machines already slows down performance wheneve the dwm.exe reaches 200 mb

if so, force kill this process a few times in a row and restart your machine

if it is bigger, lets say 600 mb and up, there is a memory leak somewhere happening
update your PC and all drivers, disable various auto-start processes and apps, clean up your pc

[DeathMetalJedi]

Originally posted by N3tRunn3r:

open task manager
> details
> check memory size of "dwm.exe"

it should be between 60 mb ~ 400 mb . . .
some older machines already slows down performance wheneve the dwm.exe reaches 200 mb

if so, force kill this process a few times in a row and restart your machine

if it is bigger, lets say 600 mb and up, there is a memory leak somewhere happening
update your PC and all drivers, disable various auto-start processes and apps, clean up your pc

62 mb

[[☥] - CJ -]

Alt+F4?

[DeathMetalJedi]

Originally posted by ☥ - CJ -:

Alt+F4?

I mean that fixes it but I still can't watch netflix lol

[Bad 💀 Motha]

Which browser?
What PC specs and OS?
What screen res?
Is GSync or HDR enabled?

[DeathMetalJedi]

Originally posted by Bad 💀 Motha:

Which browser?
What PC specs and OS?
What screen res?
Is GSync or HDR enabled?

Tried chrome and edge
RTX 4070 / i5 12400f / 32gb ram
3 Displays: 1080p 60hz, 4k 60hz, 1440p 144hz.
Generic free sync on 1440p 144hz and HDR enabled on both 4k 60hz and 1440p 144hz.

[Bad 💀 Motha]

Have you tried wiping all web browser cache and restart the browser?

[DeathMetalJedi]

Originally posted by Bad 💀 Motha:

Have you tried wiping all web browser cache and restart the browser?

It happens with the windows app as well so I don't think that will help

[Bad 💀 Motha]

The Windows Apps has cache as well, in a different place.

Overall, try clearing all temp internet cache for Chrome within its settings and see if this helps. When you go to do that, just check the box for Cache and unchecked the rest and select forever. Once it's cleared restart the browser and then try Netflix once again.

[Viking2121]

Disable hardware acceleration, see if that at least lets you watch something, could be driver related issue.

[emoticorpse]

What's your specs? Make sure it's not using your igpu?

[_I_]

if you disable hardware acceleration in the browser, and that fixes
then it would be drivers

get the correct drivers from the mobo mfg or oem site

if you need help

post a cpuz validation link
http://www.cpuid.com/softwares/cpu-z.html
cpuz -> validate button -> submit button
it will open a browser, copy the url (address) and paste it here

[Iron Knights]

Good, nobody should watch Netflix, but especially PC users.

[Midnight Aurais]

the netflix app for pc is just plain bad why the frick does it come with something that is close to a display driver how could they not expect it to fight with your videocard

it is nice knowing that sense i left they still haven't removed it

my only guess they added in to make it better at reading the signals the device can deliver but look at prime video they can read it too without needing some fancy workaround

[Bad 💀 Motha]

Originally posted by Midnight Aurais:

the netflix app for pc is just plain bad why the frick does it come with something that is close to a display driver how could they not expect it to fight with your videocard

it is nice knowing that sense i left they still haven't removed it

my only guess they added in to make it better at reading the signals the device can deliver but look at prime video they can read it too without needing some fancy workaround

It's just a dumbed down mobile app for PC. That's all those Microsoft Store apps are. No reason to use junk apps from there when using the official websites are much better