GigaCars 10 sierpnia 2024 o 12:00
A game i like to play doesn't boot anymore on a new computer
I resorted to this because i had to..

After upgrading with a 8th gen Intel Core i7-3770K with 8 cores and a EVGA GF GTX 1660 Ti XC Ultra Gaming GPU, i cannot boot a game i want to play anymore, i have no idea why it isn't using the Integrated Graphics as a alternative within the 3770K, the game is compatible with DX12 and older versions too btw

EDIT: changed a few things

tags for future people: windows 7 1660 1660ti ti nvidia geforce gtx drivers driver
Ostatnio edytowany przez: GigaCars; 12 sierpnia 2024 o 14:22
Początkowo opublikowane przez PopinFRESH:
Początkowo opublikowane przez GigaCars:
...
64 bit, has the x84 program files, also BR is 32bit, not 64
...

I think you mean x86. That is for 32-bit application (which I think is what you're intending to say). I don't recall if the directory was present on both versions of Windows 7 or not so would be worth just double checking.

  1. Choose Start > Control Panel.
  2. If the Control Panel is in a category view, then click System And Maintenance. On the next screen, click System. If the Control Panel is in Classic View, then double-click System.
  3. Look for 32-bit Operating System or 64-bit Operating System next to System Type.

This will tell you for sure if your installation is 32bit or 64bit.

While the BR executable may be 32bit; they list both a 64bit CPU and 64bit OS as requisite.

Początkowo opublikowane przez System Requirements:
MINIMUM:
OS *: Windows 7 SP1 - Windows 10 (x64)
Processor: 2.4 GHz Dual-Core 64-bit CPU
Memory: 4 GB RAM
...

x86 = 32bit
x86_64 = 64bit
x64 = 64bit

Lastly, given your last reply I'd think your issue is more likely the GPU drive issue you've noted. If they are trying to use DX12 on Windows 7 it's likely going to be a bad time.

Which driver package did you try to install?

"Version: 441.08 WHQL" I think was where Win7 support ended

Nvidia Game Ready Driver 441.08 WHQL[www.nvidia.com]

You may want to also try to reinstall directx 11 and then reinstall the DirectX End-User Runtime Web Installer[www.microsoft.com] which should redo the DX side-by-side.

If you aren't on SP1 use the standalone installer Platform Update for Windows 7[www.microsoft.com] which includes the dx11.1 package built-in.

The system not using the correct driver and the missing directX is very likely what your issue is. So at least you are on the right track to figure it out.
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_I_ 12 sierpnia 2024 o 11:08 
Początkowo opublikowane przez GigaCars:
Początkowo opublikowane przez _I_:
its always best to get the correct drivers yourself
windows has no clue what mobo and specific drivers it needs
it grabs generic ones that cover most hardware good enough for you to get the correct drivers

oem or mobo mfg site for chipset, audio, lan, and amd/nvidia/intel for gpu drivers

correct or even older driver is always better than ms generic guess

also check for bios updates, with the latest intel cpus and ryzen x3d bios issues thats an important thing to do
well, the 3770K(and idk why the bios listed it as 8th gen because it makes 0 sense) has the most up to date drivers compatible with 7

anyway, idk how to check bios version for a ASUS Sabertooth Z77 so
where are you seeing that?

it says 'better for windows 8 compatibility'
and ime firmware to 8.1
nothing to do with intel cpu gen

the z77 cpu support should be every intel i series 2xxx - 3xxx (2nd -3rd gen intel i series cpu)

and some of the intel 2nd-3rd gen boards were weird about allowing the igpu and overclocking
they would allow one or the other, not both since they shared the same power
Ostatnio edytowany przez: _I_; 12 sierpnia 2024 o 11:12
PopinFRESH 12 sierpnia 2024 o 11:11 
Początkowo opublikowane przez GigaCars:
Początkowo opublikowane przez _I_:
its always best to get the correct drivers yourself
windows has no clue what mobo and specific drivers it needs
it grabs generic ones that cover most hardware good enough for you to get the correct drivers

oem or mobo mfg site for chipset, audio, lan, and amd/nvidia/intel for gpu drivers

correct or even older driver is always better than ms generic guess

also check for bios updates, with the latest intel cpus and ryzen x3d bios issues thats an important thing to do
well, the 3770K(and idk why the bios listed it as 8th gen because it makes 0 sense) has the most up to date drivers compatible with 7

anyway, idk how to check bios version for a ASUS Sabertooth Z77 so

You'd boot into BIOS (usually delete or F2 during boot) and on the main BIOS page it will usually list the version. But I doubt your issue is because of a BIOS issue.

Also worth noting that Asus no longer lists any BIOS for that board.

Asus Sabertooth 77 Support[www.asus.com]

On that page select Drivers & Tools, then select Windows 7 64bit in the OS selection box. That will get you all of the latest available drivers for the hardware on the motherboard.

Download those and install them individually to update/replace the windows built-in generic drivers that might have been used automatically during your installation.

Specifically install them in this order

  1. Chipset drivers
  2. SATA drivers
  3. LAN, Audio, VGA and USB drivers (in whichever order)

Then once you've done that try to install the GPU drivers I linked in my previous reply again. It might also be worth downloading DDU[www.guru3d.com] and using that to completely remove whatever GPU drivers have been installed and disable the auto-install of a replacement driver, then reboot and manually install the NVDIA driver you download directly from the nvidia driver site.
Ostatnio edytowany przez: PopinFRESH; 12 sierpnia 2024 o 11:13
andreasaspenberg575 12 sierpnia 2024 o 11:12 
if your graphics card have a vga connector, then it is likely a counterfeit, as the gtx 1660 ti does not have that. that means that drivers for the gtx 1660 ti would not work. you would need to figure out what your gpu actually is and then download drivers for that. how many fans do your graphics card have?
GigaCars 12 sierpnia 2024 o 11:17 
Początkowo opublikowane przez _I_:
Początkowo opublikowane przez GigaCars:
well, the 3770K(and idk why the bios listed it as 8th gen because it makes 0 sense) has the most up to date drivers compatible with 7

anyway, idk how to check bios version for a ASUS Sabertooth Z77 so
where are you seeing that?

it says 'better for windows 8 compatibility'
and ime firmware to 8.1
nothing to do with intel cpu gen

the z77 cpu support should be every intel i series 2xxx - 3xxx (2nd -3rd gen intel i series cpu)

and some of the intel 2nd-3rd gen boards were weird about allowing the igpu and overclocking
they would allow one or the other, not both since they shared the same power
when it was first launched, it went into bios(likely cause it hasn't been booted for probably 4 years), and it said in the CPU half

"Intel(8th) Core i7-3770K"
GigaCars 12 sierpnia 2024 o 11:19 
Początkowo opublikowane przez andreasaspenberg575:
if your graphics card have a vga connector, then it is likely a counterfeit, as the gtx 1660 ti does not have that. that means that drivers for the gtx 1660 ti would not work. you would need to figure out what your gpu actually is and then download drivers for that. how many fans do your graphics card have?
2, and like i said in the discussion description AND in one comment

it's a EVGA modified GPU, google "EVGA GeForce GTX 1660 Ti XC Ultra Gaming", you'll see it as a legitimate GPU
Ostatnio edytowany przez: GigaCars; 12 sierpnia 2024 o 11:19
GigaCars 12 sierpnia 2024 o 11:20 
Początkowo opublikowane przez GigaCars:
Początkowo opublikowane przez andreasaspenberg575:
if your graphics card have a vga connector, then it is likely a counterfeit, as the gtx 1660 ti does not have that. that means that drivers for the gtx 1660 ti would not work. you would need to figure out what your gpu actually is and then download drivers for that. how many fans do your graphics card have?
2, and like i said in the discussion description AND in one comment

it's a EVGA modified GPU, google "EVGA GeForce GTX 1660 Ti XC Ultra Gaming", you'll see it as a legitimate GPU
ok i just googled it's ports, it might be a DisplayPort 1.4 actually, not VGA, so idk why it has the vga.dll in driver name
DonMcK 12 sierpnia 2024 o 11:23 
Don't know if anyone has mentioned GPU-Z yet but that will give you all the GPU info that you need and also tell you if it's a counterfeit one or not, think it works on older Win versions.

https://www.techpowerup.com/download/techpowerup-gpu-z/
andreasaspenberg575 12 sierpnia 2024 o 11:24 
then it would not have 133 megabytes of vram. the gtx 1660 ti have around 6000 megabytes of vram. your cpu however is not the problem here. no need to bring that up anymore. right, guess i should have mentioned that. it is just that i rarely use it so, it didd not cross my mind to suggest it. i just check evga`s website regarding your gpu and it is supposed to have 6144 megabytes of vram.
Ostatnio edytowany przez: andreasaspenberg575; 12 sierpnia 2024 o 11:27
_I_ 12 sierpnia 2024 o 11:30 
Początkowo opublikowane przez GigaCars:
Początkowo opublikowane przez GigaCars:
2, and like i said in the discussion description AND in one comment

it's a EVGA modified GPU, google "EVGA GeForce GTX 1660 Ti XC Ultra Gaming", you'll see it as a legitimate GPU
ok i just googled it's ports, it might be a DisplayPort 1.4 actually, not VGA, so idk why it has the vga.dll in driver name
vga is just a generic driver, or name for the video output port
andreasaspenberg575 12 sierpnia 2024 o 11:31 
how many fans do your graphics card have? it is supposed to have 2.
GigaCars 12 sierpnia 2024 o 11:38 
Początkowo opublikowane przez andreasaspenberg575:
how many fans do your graphics card have? it is supposed to have 2.
like i said

Początkowo opublikowane przez GigaCars:
Początkowo opublikowane przez andreasaspenberg575:
if your graphics card have a vga connector, then it is likely a counterfeit, as the gtx 1660 ti does not have that. that means that drivers for the gtx 1660 ti would not work. you would need to figure out what your gpu actually is and then download drivers for that. how many fans do your graphics card have?
2
Ostatnio edytowany przez: GigaCars; 12 sierpnia 2024 o 11:38
PopinFRESH 12 sierpnia 2024 o 11:38 
Początkowo opublikowane przez andreasaspenberg575:
then it would not have 133 megabytes of vram. the gtx 1660 ti have around 6000 megabytes of vram. your cpu however is not the problem here. no need to bring that up anymore. right, guess i should have mentioned that. it is just that i rarely use it so, it didd not cross my mind to suggest it. i just check evga`s website regarding your gpu and it is supposed to have 6144 megabytes of vram.

The amount of memory it is showing is because of the driver issue. It is most likely listing the memory allocated to the iGPU which the default aperture size is usually 128MB. The system is using the generic vga.dll so it's not interfacing with the GPU correct because it isn't using the correct driver.
GigaCars 12 sierpnia 2024 o 11:41 
Początkowo opublikowane przez PopinFRESH:
Początkowo opublikowane przez andreasaspenberg575:
then it would not have 133 megabytes of vram. the gtx 1660 ti have around 6000 megabytes of vram. your cpu however is not the problem here. no need to bring that up anymore. right, guess i should have mentioned that. it is just that i rarely use it so, it didd not cross my mind to suggest it. i just check evga`s website regarding your gpu and it is supposed to have 6144 megabytes of vram.

The amount of memory it is showing is because of the driver issue. It is most likely listing the memory allocated to the iGPU which the default aperture size is usually 128MB. The system is using the generic vga.dll so it's not interfacing with the GPU correct because it isn't using the correct driver.
that is correct, it's just drivers

wait till driver V472.12 gets installed, then i'll resend the info(prob would be a few days since idk if i am going to forget the version(like always) or not)
PopinFRESH 12 sierpnia 2024 o 11:45 
Początkowo opublikowane przez GigaCars:
Początkowo opublikowane przez PopinFRESH:

The amount of memory it is showing is because of the driver issue. It is most likely listing the memory allocated to the iGPU which the default aperture size is usually 128MB. The system is using the generic vga.dll so it's not interfacing with the GPU correct because it isn't using the correct driver.
that is correct, it's just drivers

wait till driver V472.12 gets installed, then i'll resend the info(prob would be a few days since idk if i am going to forget the version(like always) or not)

If you do the one I linked in my previous reply should definitely work on Windows 7 to at least figure that out and then you can look at updating the driver. Also see my other reply regarding installing the motherboard drivers. Do that first (at least the Chipset and VGA drivers for the motherboard) before installing the Nvidia drivers.

Good luck and hopefully that resolves your issue.
GigaCars 12 sierpnia 2024 o 11:50 
Początkowo opublikowane przez PopinFRESH:
Początkowo opublikowane przez GigaCars:
that is correct, it's just drivers

wait till driver V472.12 gets installed, then i'll resend the info(prob would be a few days since idk if i am going to forget the version(like always) or not)

If you do the one I linked in my previous reply should definitely work on Windows 7 to at least figure that out and then you can look at updating the driver. Also see my other reply regarding installing the motherboard drivers. Do that first (at least the Chipset and VGA drivers for the motherboard) before installing the Nvidia drivers.

Good luck and hopefully that resolves your issue.
let us hope, i have a lot of missed time on ROBLOX ever since i didn't know why the security update was not downloadable(coincidentally, it needed other updates which needed to be downloaded 1 by 1(or 2 at once), could've known that 1 year ago)
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