Computer shutdowns only while gaming, not stress testing
Allo,

I'm having a problem, and it's making me nuts. When playing Baldur's Gate 3, and Once Human, (The only two that have caused it thus far) my computer will randomly shut down. Not crash, just turn off. I can play other games just fine so far, Kingdom Hearts 3 (On Epic), Rabi-Ribi, Sea of Stars, Palia, etc. without issue.

I've run all manner of stress tests (OCCT, all tests, some repeatedly; Prime95, Furmark, MemTest64) on the entire system, as a whole and individual components, and nothing happens. It just passes the tests.

I've been monitoring the temps, and while they're warmer than I'd like, there's nothing alarming (Not much I can do about it, it's a physical problem with the space the computer is in and the layout of the apartment, there's a bit of recirculation, but it's still well within limits)

When nothing was showing any defects, I sort of defaulted to the PSU. I got a new one, and the issue persists.

I've reloaded Windows as well, and that did nothing. My next step is to clear the CMOS, but I just keep forgetting to do it when it's a good time.

Specs:

Ryzen 7800x3D
Gigabyte X670 Aourus Elite AX
BeQuiet Straight Power 1200W PSU (Single rail) (Old one was BeQuiet Dark Power Pro 11 1000W)
64GB Corsair Vengeance DDR5
RTX 4090
Various NVMe drives and SSDs

I'm at my wit's end at this point. I can just start buying new components, but I'd rather just find out what's happening and fix it. Has anyone had this issue before? Was there a resolution?
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กำลังแสดง 46-60 จาก 194 ความเห็น
i was not replying directly to you before

anyway, dust by itself will not change capacitor or resistor values
no way never, it does not conduct good enough, unless its extremely wet

but the tar and chemicals in cigarette smoke is toxic and corrosive to solder and copper and will eat away at connections and traces on pcbs
แก้ไขล่าสุดโดย _I_; 8 ส.ค. 2024 @ 4: 06am
โพสต์ดั้งเดิมโดย -iD-:
โพสต์ดั้งเดิมโดย Rikku:
If it's the PSU it's somehow an identical issue between my old and the brand new PSU. . .

It's not the PSU.
until you drop the old and test a different brand you haven't covered every base.

the power comes from one source, a shutdown with no log, no notice is simply a short in the wiring or the psu.


Have you read none of the posts? It's happened across 2 DIFFERENT PSUs. Would you can it already on the "im tellin ya a shut down without notice is always psu" stupidity? I try to be reasonable and open minded with suggestions, but you're just being ridiculous are aren't helping to resolve anything.
โพสต์ดั้งเดิมโดย GOD RAYS ON ULTRA™:
Did you check all connections? RAM seated all the way until it bottoms out and clicks into place? Same with pcie graphic card? Did you hear a CLICK when pushing it into the expansion slot? Is your GPU sagging?

Check the plugs for PSU to see if any gaps in connection to where it might not be seated all the way?

Maybe do a validation with cpuz and paste the link here so we can see drivers, bios, temperature, all PC parts, etc...

We'll get to the bottom of it 💪

I did reseat the RAM and GPU, I'd meant to do it earlier, but kept forgetting, lol. I have actually worked on several computers wherein a component just needed to be reseated, so hopefully that helps.

Here's a CPUz validation, https://valid.x86.fr/pgzjf6

Again, I do realize it's running quite warm, but it never gets over 88, and there's really no options available to remedy it. It's just too damn hot here in the summer. I don't like the temps where they're at, they're moderately alarming, but I don't really think they're the culprit. It was doing this earlier in the year when it wasn't so hot and the temps were more reasonable.
Actually, I'm not even sure where it got that 80.8 from. HWMonitor only has a max temp of 60.4 showing.
โพสต์ดั้งเดิมโดย _I_:
i was not replying directly to you before

anyway, dust by itself will not change capacitor or resistor values
no way never, it does not conduct good enough, unless its extremely wet

but the tar and chemicals in cigarette smoke is toxic and corrosive to solder and copper and will eat away at connections and traces on pcbs
so who even mention what you were talking about but me. everything you just told people is comp sci 101.

btw everyone knows what you just said.
แก้ไขล่าสุดโดย [-iD-]; 8 ส.ค. 2024 @ 12: 40pm
โพสต์ดั้งเดิมโดย Rikku:
โพสต์ดั้งเดิมโดย -iD-:
until you drop the old and test a different brand you haven't covered every base.

the power comes from one source, a shutdown with no log, no notice is simply a short in the wiring or the psu.


Have you read none of the posts? It's happened across 2 DIFFERENT PSUs. Would you can it already on the "im tellin ya a shut down without notice is always psu" stupidity? I try to be reasonable and open minded with suggestions, but you're just being ridiculous are aren't helping to resolve anything.
change the wires. you are not being open minded, you are being incredibly dense and i read what you said, and nothing else.
don't listed to a single one of these people. they appear to be incredibly misinformed. and i know this cuz i've been doing this for THIRTY YEARS.
any hardware faults will show up in a windows log if a hardware piece shuts down during operation. but a power loss will only show a kernal error which typically can show you the right direction. however. until you cover every base, you have not tried it all.
trouble shooting requires starting from the ground up, and you start from the only possible source of a problem like that. everytrhing starts with the psu, then the wires, the main board and then the components applied to it.

random shutdown that can not be tracked needs to start from the foundation. that is all there is to it. and you can not rule out that BOTH psus may have an issue.
its a lottery but even some people win millions of dollars.
im trying to save you from having to check every piece of wire in your mobo that relates to power, and any caps that also relate to power and all your mosfits and jumpers and junctions those can be in the psu and right where you plug in the psu cable...
แก้ไขล่าสุดโดย [-iD-]; 8 ส.ค. 2024 @ 12: 47pm
Change the wires? You mean the cables? I already did that and wrote about it here. . . I even dropped of the Cablemod cables just in case. The odds of two separate power supplies, one new, and one only 1 year old, causing the same type of crash under the same group of (As yet unidentified) circumstances are astronomical.

Do you work for some PSU company? Do you want me to just go out and buy as many PSUs it takes until the crashes stop?

I think it's great that you've been deriding people for 30 years, but I've spent my entire life working on computers. I can follow an algorithm as to what to replace all I want, but I still need to know WHY this is happening. I'm not going to just go and replace all of my components willy nilly until It doesn't happen any more. Pretty much nobody can afford to do that. Hence this post. The PSU was the first and most obvious potential culprit, but it turned out that it wasn't that.
โพสต์ดั้งเดิมโดย Rikku:
Change the wires? You mean the cables? I already did that and wrote about it here. . . I even dropped of the Cablemod cables just in case. The odds of two separate power supplies, one new, and one only 1 year old, causing the same type of crash under the same group of (As yet unidentified) circumstances are astronomical.

Do you work for some PSU company? Do you want me to just go out and buy as many PSUs it takes until the crashes stop?

I think it's great that you've been deriding people for 30 years, but I've spent my entire life working on computers. I can follow an algorithm as to what to replace all I want, but I still need to know WHY this is happening. I'm not going to just go and replace all of my components willy nilly until It doesn't happen any more. Pretty much nobody can afford to do that. Hence this post. The PSU was the first and most obvious potential culprit, but it turned out that it wasn't that.
fine but you did not include that in your op.

im not gonna help you any more. you aren't listening and you don't seem to undestand how to rule things out or you did but you did not include that in your complaint.

let me let you in on a secret. don't leave things out at first.
you only make it worse.
im not going to scour the entire thread for the things you have done.
period.
go to college and learn comp sci.
if you have a blockage in a pipe, you start from the entrance and make your way though it.

the logs tell you everything if its not a power issue.
good luck and good bye (does not mean im leaving, but its a lost cause here. people are wasting a lot of time trying to help you and you wont listen.

and no, don't buy them rma what you got. or you could buy from amazon and return it the next day!!!
แก้ไขล่าสุดโดย [-iD-]; 8 ส.ค. 2024 @ 1: 11pm
โพสต์ดั้งเดิมโดย -iD-:
i did not read the op, and i dont know anything about pcs
fyp

he did post that in the op, read it agin

โพสต์ดั้งเดิมโดย Rikku:
When nothing was showing any defects, I sort of defaulted to the PSU. I got a new one, and the issue persists.

BeQuiet Straight Power 1200W PSU (Single rail) (Old one was BeQuiet Dark Power Pro 11 1000W)

your welcome
โพสต์ดั้งเดิมโดย _I_:
โพสต์ดั้งเดิมโดย -iD-:
i did not read the op, and i dont know anything about pcs
fyp

he did post that in the op, read it agin

โพสต์ดั้งเดิมโดย Rikku:
When nothing was showing any defects, I sort of defaulted to the PSU. I got a new one, and the issue persists.

BeQuiet Straight Power 1200W PSU (Single rail) (Old one was BeQuiet Dark Power Pro 11 1000W)

your welcome
im talking about the wiring.
get lost.

ps cables, wires... semantics.
แก้ไขล่าสุดโดย [-iD-]; 8 ส.ค. 2024 @ 1: 12pm
โพสต์ดั้งเดิมโดย _I_:

your welcome
you seem to have a real problem following along. and im going to presume thats from lack of experience. i have built hundreds of pcs in my lifetime. get lost. cuz the other option? illiteracy.
แก้ไขล่าสุดโดย [-iD-]; 8 ส.ค. 2024 @ 1: 15pm
whenever you change a modular psu, you should always keep its cables with the psu
not all models use the same pinouts

but it did boot, the cables are ok, if any were wrong, hpwr 12+4 would be shorted and the psu would no turn on with a dead short on any rail
โพสต์ดั้งเดิมโดย _I_:
whenever you change a modular psu, you should always keep its cables with the psu
not all models use the same pinouts

but it did boot, the cables are ok, if any were wrong, hpwr 12+4 would be shorted and the psu would no turn on with a dead short on any rail
again comp 101. op knows this already. you are talking about nonsense and trying to inflate your ego.
I did almost double check the pinouts so I wouldn't have to reroute everything, they're similar models from the same brand. Ended up not even bothering. Decided I should just change them anyway just in case :D
โพสต์ดั้งเดิมโดย Rikku:
I did almost double check the pinouts so I wouldn't have to reroute everything, they're similar models from the same brand. Ended up not even bothering. Decided I should just change them anyway just in case :D
great, include it in the op, no one is going to read all this just to figure that out.
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