If an ISP charges hundreds of dollars a month...

[skOsH♥]

If an ISP charges hundreds of dollars a month for internet service, but they never provide you with said service, is this an easy lawsuit?

I have lost wages, lost time, and I'm trying to make side income and need the internet to do so.

A lawyer would eat this up any day of the week, right, pro bono to start because the settlement is guaranteed?

I think it's illegal for a company to charge for a service but never provide said service. It's robbery.

I could promise anyone any product or service they want, charge them money, and deny them their purchase, and be completely covered by any and all financial laws? I guess if Logan Paul can face no consequences...

I just want to know whether or not this is a slam dunk lawsuit...because I am very close to just throwing all my money at a lawyer anyway in the next 24 hours.

They have cut off my internet about 40 times every day for a month. I know they're deliberately doing it because I already did troubleshooting with my router, modem, and my personal computer, and if I use someone else's computer on my network, they always have internet.

I check outage maps and my location is never reported as having an outage when I have no internet

My computer settings are default, I never changed anything, and kept up on all firmware, drivers, chipset, etc.

I can also toggle wifi and access internet via other devices, just not my workstation.

[Dutchgamer1982]

_I_님이 먼저 게시:

if the isp is also cable, for tv, internet, phone, and other things, it can easily add up to $300+/mo

not at all... 1 gigabite/s unlimited optic fiber home internet.. 5g unlimited data for your cellphone... all channels digital tv of all nations (not the subscription channels).. unlimited calling to all regulair phone numbers (mobile and landlines)..
all that combined... likely won't cost you more than 150 a month.. possible to do for 100 a month.

[[☥] - CJ -]

You answered your own question

"Someone elses PC works fine on my network"

So what do you think that means?

[🦊Λℚ𝓤ΛƑΛᗯҜᔕ🦊]

skOsH님이 먼저 게시:

if I use someone else's computer on my network, they always have internet.

There's your answer right there: It's nothing to do with the ISP. It's your computer. You have a problem with your computer that is causing internet interruptions. Your computer is doing it, NOT the ISP.

If you could share a little information about your computer, how you are connected to the internet, your computer's specifications, etc, then maybe someone here could help you troubleshoot why your computer is causing your internet to drop out.

This information would be helpful:
What processor is in your computer?
What operating system is your computer running?
How much system ram is in your computer?
How is your computer connected to the modem/router? Wired on a cable? Wireless with WiFi?

[Mad Scientist]

Why would they want to mess with some random individual?

If another person's or multiple peoples machines work normally, guess what, it's time to troubleshoot the pc better starting with fixing your dns issues and likely corrupted OS which can cause random drops.

Else, see how your settings differ from guests.

[Watermelon {JESUS IS LORD}]

_I_님이 먼저 게시:

if the isp is also cable, for tv, internet, phone, and other things, it can easily add up to $300+/mo

ya my bill is $125 a mo internet is around 30 or 40 and tv is 71

[HypersleepyNaputunia]

try dual booting linux for a day or 2 test if it happens still. if not its problem with your pc setup

[Pocahawtness]

A lawyer is not a good idea. First you have to have proof that it is your ISP that is at fault.

Also, you won't win anything unless you have taken reasonable steps to allow the ISP to fix any problem that is theirs.

[Lithurge]

Pocahawtness님이 먼저 게시:

A lawyer is not a good idea. First you have to have proof that it is your ISP that is at fault.

Also, you won't win anything unless you have taken reasonable steps to allow the ISP to fix any problem that is theirs.

Or actually fix their own computer which they've admitted is causing the problem, but have decided the ISP is conspiring to cut off when it's connected.

They have cut off my internet about 40 times every day for a month. I know they're deliberately doing it because I already did troubleshooting with my router, modem, and my personal computer, and if I use someone else's computer on my network, they always have internet.

[skOsH♥]

kimiko님이 먼저 게시:

try dual booting linux for a day or 2 test if it happens still. if not its problem with your pc setup

It's definitely not my PC at all, I have default settings and a very powerful, very capable pc that, if I ever run into issues, I can tell said issues are server side when using the internet.

This is probably something to do with Windows screwing over the LAN driver

Which I updated and rolled back

Sometimes when I do have internet on my workstation, there is no internet for other devices. Like I tried to say but probably sucked conveying the message, I have done troubleshooting up and down this issue. You name it, I've tried it, except what I am trying to do now, is brainstorm and think of...the most odd out possibilities for errors like this.

Is there a tiny bug dead on a certain portion of my mainboard? I am getting no errors. There's nothing wrong with my workstation. I don't put anything on there that would be viruses or anything. I learned how to never get viruses after I spent 6 hours relentlessly getting rid of one on an older pc.

I've just been around this planet for long enough to know when legitimately nothing is making any logical sense, in terms of why my workstation cannot get internet

I don't want to mess with the network too much but I already tried different ports, scanned my hard drives for corrupted files related to my internet connection, tried different network adapters, etc....

Based on previous replies I still need to attend to, I will likely be switching ISPs, I can't imagine that somehow I violated their regulations

But I will be calling my ISP to figure out what the hell is happening

[🦊Λℚ𝓤ΛƑΛᗯҜᔕ🦊]

skOsH님이 먼저 게시:

It's definitely not my PC at all, I have default settings and a very powerful, very capable pc that, if I ever run into issues, I can tell said issues are server side when using the internet.

You admitted in your first post the problem is your computer. Also you wrote a steam thread asking for help with a technical problem but you don't want to share the basic information about your computer's hardware so other people can help you.... okay great. Good luck with that. 😂

[skOsH♥]

Got confirmation that despite me being able to get internet access sometimes, others will not, and vice versa. It's the weirdest thing.

Went into router settings, 192.168.0.1, and checked all issues

I think it's a DNS server error thats not allowing proper registration, after exhausting all other possibilities, including trying a different ethernet cable). But my workstation is running internet hardwired, no wifi, so at this point, looking at the modem, I am seeing no indicators of the modern being the problem. Green lights across the board. Cleared dns cache, released my ip configuration and renewed it.

Also confirmation maybe 20 minutes ago, that other devices on my network are also, not receiving internet. Yet when it works, they get their internet dropped, and when my internet works, theirs is dropped

This just makes no sense

[Crawl]

skOsH님이 먼저 게시:

It's definitely not my PC at all.....

This is probably something to do with Windows screwing over the LAN driver

Which I updated and rolled back

If you think its a dns issue try another dns and rule that out.

Remove the router from the equation and plug your pc directly into the modem to see if the issue persists.

[starfishy]

skOsH님이 먼저 게시:

Got confirmation that despite me being able to get internet access sometimes, others will not, and vice versa. It's the weirdest thing.

Went into router settings, 192.168.0.1, and checked all issues

I think it's a DNS server error thats not allowing proper registration, after exhausting all other possibilities, including trying a different ethernet cable). But my workstation is running internet hardwired, no wifi, so at this point, looking at the modem, I am seeing no indicators of the modern being the problem. Green lights across the board. Cleared dns cache, released my ip configuration and renewed it.

Also confirmation maybe 20 minutes ago, that other devices on my network are also, not receiving internet. Yet when it works, they get their internet dropped, and when my internet works, theirs is dropped

This just makes no sense

maybe your router and modem are battling eachother for the same IP adresses, i had this problem too a decade ago it was driving me INSANE :-)

Your modem is probably 192.168.0.1 so

try changing the IP address for your router to 192.168.1.1 , then this router will give out IP adresses for example to your PC with 192.168.1.X (DHCP setting network Pool: 192.168.1.100 - 192.168.1.200)

That was the end of conflicting IP addresses for me , because i now have 2 seperate private networks for my modem and router

Edit= Here i show you my drawing skills https://ibb.co/82cnp9w

[PopinFRESH]

skOsH님이 먼저 게시:

kimiko님이 먼저 게시:

try dual booting linux for a day or 2 test if it happens still. if not its problem with your pc setup

It's definitely not my PC at all, I have default settings and a very powerful, very capable pc that, if I ever run into issues, I can tell said issues are server side when using the internet.

This is probably something to do with Windows screwing over the LAN driver

Which I updated and rolled back

Sometimes when I do have internet on my workstation, there is no internet for other devices. Like I tried to say but probably sucked conveying the message, I have done troubleshooting up and down this issue. You name it, I've tried it....

I've just been around this planet for long enough to know when legitimately nothing is making any logical sense, in terms of why my workstation cannot get internet
...

How "powerful" your PC is has nothing to do with a network connectivity issue unless you're having it function as a router and/or act as a server. You should try to stop dismissing things "because done troubleshooting for absolutely everything" and realize that there are certainly things that are beyond your scope of knowledge which because of that you will not have diagnosed.

What you are describing in your later posts definitely seems more like a misconfiguration on your end than the ISP not providing you with service.

Do you only have your computers on your network or do you have other things like cell phones, IOT devices, TVs, etc.?

When you are having the issue do you only have the two devices that you are describing the issue where when they are connected your PC looses connection and vis a versa?

Most ISPs (in the US at least) will only provide you with 1 public IP address from them and will charge you for additional IP address space. If you don't actually have a router and rather are using a switch connected to your modem then you will experience the behavior you are describing. Because you have an IP lease for your PC which has an IP, then you hook up the second device which sends a DHCP request to the modem and that will issue a new IP to the new device and expire the lease for the IP that you were using and your PC will lose connection because it no longer has a routable IP that can reach the internet.

You can have the same experience with a router if you've misconfigured it to function as a switch, a wireless access point, and/or a bridge.

As starfishy also noted you may have an IP conflict where you've configured two devices with the same IP; this can happen like they've noted where your modem uses a default internal address of 192.168.0.1 and your router also uses that internal address as its default. This can also happen inside your network and would display the same type of behavior you are describing. If both of your devices you are having issues with are using the same IP when the second device connects the routers ARP table is going to get updated and when it gets a response going to that address it will go to the new devices MAC. This can happen if you configure devices to use static IPs within a subnet that you are also assigning via a DHCP server because the DHCP server will have no idea that you've statically assigned one of the IPs on a device.

Another potential, buy less likely, issue is you've exhausted the number IPs in the subnet you are using for your internal network. In most cases you're likely using a consumer router and it is going to be using 192.168.1.0/24 so you will have 254 routable host addresses being served by the DHCP server running on the router. In that case you'll have IP address contention and experience odd issues with devices losing addresses depending on the DHCP lease times. I doubt you have 255+ devices on your network but it is a possibility.

skOsH님이 먼저 게시:

...after exhausting all other possibilities...

Get this notion out of your head. You haven't exhausted all other possibilities; you've only exhausted your knowledge.

[🦊Λℚ𝓤ΛƑΛᗯҜᔕ🦊]

skOsH님이 먼저 게시:

Got confirmation that despite me being able to get internet access sometimes, others will not, and vice versa. It's the weirdest thing.

Went into router settings, 192.168.0.1, and checked all issues

I think it's a DNS server error thats not allowing proper registration, after exhausting all other possibilities, including trying a different ethernet cable). But my workstation is running internet hardwired, no wifi, so at this point, looking at the modem, I am seeing no indicators of the modern being the problem. Green lights across the board. Cleared dns cache, released my ip configuration and renewed it.

Also confirmation maybe 20 minutes ago, that other devices on my network are also, not receiving internet. Yet when it works, they get their internet dropped, and when my internet works, theirs is dropped

This just makes no sense

Are you going to share some basic information about your computer's hardware, OS, maybe some information about how it's connected in here so people can actually help you?

We still don't even know if you're using WiFi or a wired connection because you won't tell us.

People can't help you if you won't share the relevant information with them.