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if you are only using a matched kit, then boot to bios, and reset to defaults, then enable xmp/docp
both populated will be dual or hybrid/mixed/flex mode
Reenter the BIOS and enable XMP again, now it should be the correct RAM settings.
Save and exit.
Run Cinebench R24 and 3DMARK and see how it does.
32bit program can only access upto 2g of system ram
windows allocates what it can to it using 64bit calls
Again the OP most likely never configured the BIOS properly which can and will translate into having issues with data issues, corruption. OS and/or App issues, crashing, etc.
You might also need to check the Windows PageFile. Set it to None and click Set then click OK and restart WinOS. Disable Fast Startup + Hibernation via CMD (Run As admin) > type POWERCFG -H OFF and press ENTER. Set the PageFile back to Auto now. Once set and clicked OK, restart WinOS once more. Now run your various tests. You can't always test with accuracy by just running a game. Test with various benchmarks such as Cinebench F24, latest 3DMark (free edition via their website, not Steam) and also Unigine Superposition
If you have NVIDIA GPU, ensure you have installed at least a modern driver and via a clean install. Such as 523.03 or newer. Then in NVIDIA Control Panel change a few settings for Manage 3D > Global. Such as Prefer Max Performance and System RAM Fallback