3.5mm Jacks No Longer Working After A Restart [SOLVED]

[PlatinumSun]

Realtek Semiconductor Corp. - Audio Device, Other hardware - Realtek High Definition Audio

So I noticed my system kept viewing my headphones as speakers. I also noticed I had a little red realtek microphone in my display. So I uninstalled it. No issues, headphones are now headphones.

I was happy. I then noticed in windows updates optional update for realtek. Thought it must be trying to reinstall itself, seemed fine to me, maybe previous thing was bugged. So I install it. No problems, I do a system restart and suddenly headphones wont show up at all in windows via the jack. If I remove the realtek driver thing from the Driver Store still no good.

[PlatinumSun]

Device HDAUDIO\FUNC_01&VEN_8086&DEV_2819&SUBSYS_80860101&REV_1000\7&185033cb&0&0201 requires further installation.


♥♥♥♥ Windows man...

[_I_]

get the correct drivers from the mobo mfg site

chipset, audio, lan

[PlatinumSun]

Originally posted by _I_:

get the correct drivers from the mobo mfg site

chipset, audio, lan

Tried that no good.

Freshly reinstall windows 10 from a usb, no good.

What do I do now?

Stuck with a device code 10.

operation failed can not start.

[emoticorpse]

picture's worth a thousand words

[PlatinumSun]

Originally posted by emoticorpse:

picture's worth a thousand words

https://imgur.com/a/vDWA6bL

[PlatinumSun]

See, I have an ASrock z370 Pro4/OEM designation motherboard. Normal Asrock z370 pro4 driver installer isnt helping. Its not able to properly install realtek audio controller me thinks.

[_I_]

if its an oem board, get the drivers from the oem site for that pc model number
hp, dell, or whoever made it

[PlatinumSun]

Originally posted by _I_:

if its an oem board, get the drivers from the oem site for that pc model number
hp, dell, or whoever made it

ASRock. Its an OEM version of a normal board. Seems normal board drivers are no good despite having same audio setup.

[PlatinumSun]

guess I will use my monitor jack. Grumble

Sent an email to ASRock though.

[emoticorpse]

Originally posted by A. X. Ґриесбач:

Originally posted by emoticorpse:

picture's worth a thousand words

https://imgur.com/a/vDWA6bL

Definitely good info. Are you using your display as an audio output? Can you disable that and see if it help? If you're not using it then I would think it shouldn't harm anything.

Both audio jacks non-functional for front of case ports as well as back motherboard ports? have you tried both?

Can you also post pics of your sound control panel the recording and playback parts?

incidentally pic related is what my system looks like https://imgur.com/a/q8k8Kuj

[HypersleepyNaputunia]

id boot up a recovery usb test the jack there

[PlatinumSun]

Originally posted by HypersleepyNaputunia:

id boot up a recovery usb test the jack there

Tried that, I dont have the drivers nothing recovery mode can do about it.

[PlatinumSun]

Originally posted by emoticorpse:

Originally posted by A. X. Ґриесбач:

https://imgur.com/a/vDWA6bL

Definitely good info. Are you using your display as an audio output? Can you disable that and see if it help? If you're not using it then I would think it shouldn't harm anything.

Both audio jacks non-functional for front of case ports as well as back motherboard ports? have you tried both?

Can you also post pics of your sound control panel the recording and playback parts?

incidentally pic related is what my system looks like https://imgur.com/a/q8k8Kuj

Yes I tried both, and both used to work without incident.

[PlatinumSun]

I also notice the UAA HD Audio Bus Driver is missing which is probably why Windows is not automatically downloading what it needs.

[_I_]

Originally posted by A. X. Ґриесбач:

Originally posted by _I_:

if its an oem board, get the drivers from the oem site for that pc model number
hp, dell, or whoever made it

ASRock. Its an OEM version of a normal board. Seems normal board drivers are no good despite having same audio setup.

asrock also makes boards for oem mfgs like dell, hp and others, that are not standard