PC gets error kernel 41 and resets itself while playing games i can easily run with my settings

[rhas]

So far it has only been happening with elden ring and dead space remake. I've lowered the settings but the issue keeps happening even tho my pc easily meets the requirement to play these games.

My specs:

Intel i7 8700

Rtx 2060 6gb zotac

16 gb ram corsair

Ssd M.2 240gb

Hdd 1tb

Cooler master 212 Argb

Fuente evga 600w plus white

Gabinete sentey k20 super

I've updated drivers, forced updates and tried almost anything i could think of, but the issue keeps appearing at random moments, it can take up to 2 or more hours of gaming or merely 30 minutes.
Here is a list of games i´ve played :

No errors found:
Diablo 4
monster hunter world
world of warcraft
league of legends

Error and random reset:
Fifa 23
dead space remake
elden ring

Any help is appreciated

[Bad 💀 Motha]

First thing to do is try different PSU

[Carlsberg]

error 41 is just telling you the machine did not shut down cleanly,

Bad 💀 Motha の投稿を引用：

First thing to do is try different PSU

Would be my first thought too, sounds like it cannot meet power demand.

[Bad 💀 Motha]

Honestly; all 80+ WHITE and BRONZE are complete trash; no one should be buying them.

If your PSU does not have AT LEAST a 7-10 year warranty, do not buy it.

Always use 80+ Gold or Platinum PSUs

[Illusion of Progress]

Any logs in these directories by chance?

Windows/LiveKernelReports/WHEA

Windows/LiveKernelReports/WATCHDOG

If so, do they correspond with the timing of the restarts? If there are logs present, you can upload them online and someone can look at them, or or you can use WinDbg to open and analyze themselves, and paste the results here.

Check Event Viewer as well. This...

Carlsberg の投稿を引用：

error 41 is just telling you the machine did not shut down cleanly,

...Is correct, so Event ID 41 is never a help in figuring this out. It's merely saying that it happened and it's a symptom of the restart. It's just a log created because the restart happened. I guess most people notice it since it's listed as critical and many other things are listed as error or warning, so they skip trying to dig through anything else.

Speaking of which, describe these restarts. They are restarts, not shutdowns, right?

And when it restarts, does the power ever cut out for a moment and then come back on, or does it more like just kick you back to the POST (BIOS) process but the fans/lights stay on? This distinction could be helpful too.

I'd guess you're likely looking at a GPU or PSU (or at least electrical somewhere) issue, not necessarily in that order.

[Phénomènes Mystiques]

Show me the other EV errors. There may be other errors...

[rhas]

Illusion of Progress の投稿を引用：

Any logs in these directories by chance?

Windows/LiveKernelReports/WHEA

Windows/LiveKernelReports/WATCHDOG

If so, do they correspond with the timing of the restarts? If there are logs present, you can upload them online and someone can look at them, or or you can use WinDbg to open and analyze themselves, and paste the results here.

Check Event Viewer as well. This...

Carlsberg の投稿を引用：

error 41 is just telling you the machine did not shut down cleanly,

...Is correct, so Event ID 41 is never a help in figuring this out. It's merely saying that it happened and it's a symptom of the restart. It's just a log created because the restart happened. I guess most people notice it since it's listed as critical and many other things are listed as error or warning, so they skip trying to dig through anything else.

Speaking of which, describe these restarts. They are restarts, not shutdowns, right?

And when it restarts, does the power ever cut out for a moment and then come back on, or does it more like just kick you back to the POST (BIOS) process but the fans/lights stay on? This distinction could be helpful too.

I'd guess you're likely looking at a GPU or PSU (or at least electrical somewhere) issue, not necessarily in that order.

My pc restarts as if i was manually resetting it (turning on and off) i've tested the pc for a few hours and now it just does it on elden ring. But i cannot seem to understand the cause yet. I will try to check other crash files and send it here again.

PD: the livekernelreports archive seems to be empty so i cannot share anything in that regard

[Carlsberg]

If only Elden Ring try limiting fps or reducing settings to reduce power draw from gpu, it may be requesting more from psu than psu can provide, if that helps it would indicate you may need a bigger one. I believe the recommended for the 2060 is 650, I would look at maybe 750? possibly an 800.

[rhas]

Illusion of Progress の投稿を引用：

Any logs in these directories by chance?

Windows/LiveKernelReports/WHEA

Windows/LiveKernelReports/WATCHDOG

If so, do they correspond with the timing of the restarts? If there are logs present, you can upload them online and someone can look at them, or or you can use WinDbg to open and analyze themselves, and paste the results here.

Check Event Viewer as well. This...

Carlsberg の投稿を引用：

error 41 is just telling you the machine did not shut down cleanly,

...Is correct, so Event ID 41 is never a help in figuring this out. It's merely saying that it happened and it's a symptom of the restart. It's just a log created because the restart happened. I guess most people notice it since it's listed as critical and many other things are listed as error or warning, so they skip trying to dig through anything else.

Speaking of which, describe these restarts. They are restarts, not shutdowns, right?

And when it restarts, does the power ever cut out for a moment and then come back on, or does it more like just kick you back to the POST (BIOS) process but the fans/lights stay on? This distinction could be helpful too.

I'd guess you're likely looking at a GPU or PSU (or at least electrical somewhere) issue, not necessarily in that order.

Going back to the event viewer i noticed some weird errors that may be the issue:

EVENT 219 KERNEL-PNP

EVENT 1 KERNEL-EVENTTRACKING

There seems to be a number of these event tracking errors over the last few loads of information but thats all i've got tbh

[Carlsberg]

Did you update chipset drivers?

If not I would do so, also sound and redo gpu driver after.

[Illusion of Progress]

rhas の投稿を引用：

My pc restarts as if i was manually resetting it (turning on and off) i've tested the pc for a few hours and now it just does it on elden ring. But i cannot seem to understand the cause yet. I will try to check other crash files and send it here again.

PD: the livekernelreports archive seems to be empty so i cannot share anything in that regard

Restarting doesn't entirely turn it completely off and then back on. Power is never cut in that process.

So when you say it's like a reset (?) but also turning off and on, I'm asking for clarification on that because those are actually two different things.

But if you're not getting any actual event logs (besides 41), no BSODs, no WHEA stuff, nothing, then with a sudden restart behavior, I'd be investigating PSU > motherboard in that order.

I thought maybe it was encountering a WHEA or MCE issue and restarting from that, but no logs means it might simply be an electrical issue somewhere.

[rhas]

Carlsberg の投稿を引用：

Did you update chipset drivers?

If not I would do so, also sound and redo gpu driver after.

afaik i have all drivers updated but i will give it a recheck. Whats odd to me is how i was able to play for about 3 hours of elden ring with no issues but after a couple of hours i decided to reopen the game and got the crash minutes after booting it up

[Carlsberg]

Illusion of Progress の投稿を引用：

Restarting doesn't entirely turn it completely off and then back on. Power is never cut in that process.

Yes, In cases like this I always unplug from mains socket a few seconds to physically make sure everything is shut down and then restart because some psu's seem to remain active in a shutdown even though the machine is off.

[Carlsberg]

rhas の投稿を引用：

afaik i have all drivers updated but i will give it a recheck. Whats odd to me is how i was able to play for about 3 hours of elden ring with no issues but after a couple of hours i decided to reopen the game and got the crash minutes after booting it up

I read that in your post but I believe the event Kernal 219 is related to a driver conflict or incorrect driver.

[rhas]

Carlsberg の投稿を引用：

rhas の投稿を引用：

afaik i have all drivers updated but i will give it a recheck. Whats odd to me is how i was able to play for about 3 hours of elden ring with no issues but after a couple of hours i decided to reopen the game and got the crash minutes after booting it up

I read that in your post but I believe the event Kernal 219 is related to a driver conflict or incorrect driver.

Should i try reinstalling all of them? my last idea before going to check psu was to format the pc and get a clean install

[emoticorpse]

Look at 3rd party software that might be running on your system. What's listed in the "Startup" tab of your Task Manager?