Blue Screen with "bugcode_usb_driver" PLEASE HELP

[MeatMan]

Hi, I was hoping someone could help me or give me advice about my problem. My computer was working fine until I installed a new CPU cooler yesterday to get rid of my very loud, older one. I was able to get new cooler in with some time and it all seemed to be working fine. I then tried to play a game and each time I play a game I get a blue screen after about 3 or 4 minutes. I do not know what to do about it anymore.

I have tried updating my drivers, changing the setting in game (I have a powerful PC), and other stuff I do not remember it was a long night last night. I then decided that a system restore would get rid of the problem if it was a software issue. I did a complete default restore and installed a game (RUST), played it, and the same thing happened.

Thanks for reading this hopefully someone can help me! I just have no idea how to fix this. I am guessing it may be a hardware problem now if I restored and it still happens. Thanks so much.

Here is the WhoCrashed analysis of my problem:

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Thu 2/18/2016 12:35:19 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\021716-17625-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x127D4)
Bugcheck code: 0xFE (0x5, 0xFFFFE000F03F91A0, 0x10024397, 0xFFFFE000EFE8B2D8)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Thu 2/18/2016 12:35:19 AM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: usbport.sys (USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x127D4)
Bugcheck code: 0xFE (0x5, 0xFFFFE000F03F91A0, 0x10024397, 0xFFFFE000EFE8B2D8)
Error: BUGCODE_USB_DRIVER
file path: C:\WINDOWS\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

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Conclusion

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2 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.

Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

[Revelene]

引用自 SauerPatchKids：

I dont think the CPU being damaged is the problem, I am five minutes into the stress test for it and everything is fine and its only at 55C degrees.

引用自 SauerPatchKids：

No i dont overclock, I am stressing the FPU right now its at 62 degrees

Good news, your CPU should be fine.

Double check the wires. You might have bumped a wire loose or something. Definitely check the front USB connector.

[MeatMan]

Yay! I'm glad it isnt broken haha. Ill check my cords now and get back to you after.

[MeatMan]

okay all my cords looked in check from what I saw. my front usbs looked fine as well

[_I_]

what mobo and os?

did you install the correct usb and chipset drivrs?

[MeatMan]

I have a msi 970a-g46 motherboard and I am using windows 10. I am not sure how to install those I have never gone out of my way to install something like that.

[_I_]

is anything overclocked?
thas a poor mobo for fx cpus or overclocking
http://www.overclock.net/t/946407/amd-motherboards-vrm-info-database

970A-G46 ...Throttling... MSI has confirmed that 8-cores exceed the safe limits of this board.

it will throttle before starting on fire, so overclocking will result is lower performance

anyhoo, drivers here, get them all
https://www.msi.com/product/motherboard/support/970A-G46.html#down-driver&Win10%2064

[MeatMan]

No i have never overclocked anything. Or at least I am not aware if it is, but I am pretty sure it isnt 99% sure

Ill download these drivers now!

[_I_]

post a cpuz validation link
http://www.cpuid.com/softwares/cpu-z.html
cpuz -> validate button -> submit button
it will open a browser, copy the url (address) and paste it here

[MeatMan]

Okay here you go.. Do some magic for me haha. Thanks so much

http://valid.x86.fr/izhhqz

[_I_]

looks ok

but go to bios and look for a core voltage setting and see if you can lower it to 1.2v
its at 1.3+v now
many msi boards default to 1.3-1.4v but the cpus are fine with 1.1-1.2v at stock speeds

[MeatMan]

Will that fix my blue screens?

[_I_]

possibly

if its throttling due to vrm overheating, thats causeing the crash, yes
but the correct drivers would also fix it, so windows knows how to handle the throttling

[MeatMan]

Okay, so what i did was change the voltage of my CPU in the bios because there was no setting for "core voltage" do you think that will work?

Lets hope i will test it out and see if it will crash and tell you

[_I_]

it might have been listed as cpu voltage, same thing

between that and drivers it should be it
unless its a hardware or other software causing the crash

a different cpu cooler could take airflow away from the vrm area, lowering the core voltage will let them run cooler

[MeatMan]

Well its possible that that fixed it because i just played Rust for 10 minutes and the farthest in I ever got before a crash happened was 4 so it might have worked!!

Do you recommend me upgrading my other drivers as well?
Like my video card drivers?