Muu Dec 8, 2023 @ 12:31am
Out of Video Memory
Hello everyone, I just built a new computer over a week ago and am having extreme anxiety over a recent discovery. I already made a thread similar to this on the forums for the game, "The Finals." On game launch I hear my computer rev up extremely fast and loud, ultimately for the program to crash and get an error about running out of video memory. Now apparently, this is an issue with i9-13900K+ CPU and 4090 GPU work together and this is common with many DX12 games.

After doing some research on the topic I've seen many cases being solved by returning the CPU and getting a new one. Decreasing the core ratio seems to be the quick fix, yet many people are still saying they get issues months after the fix with a continued degrading of the CPU. I've also seen it be an issue with specific nvidia drivers, outdated bios versions, and resizable BAR.

To be clear, I'm no tech expert and this is the first game I've seen this issue with of the few I have installed. As far as I know the computer is completely stock with no changes to bios settings. I haven't tried to diagnose the problem yet with monitoring software, but frankly the sound the computer makes trying to open The Finals is a bit worrying. I only got the game to launch by setting launch options for it to open in my resolution and to be safe I also did the launch option for DX11. The only fix I've been recommended is to under clock the computer when running these games. What should I do next to fix this? Is it even safe to play a game like that with this issue? Or is there something faulty with the build?

My Build:
Case: THERMALTAKE CTE C750 ARGB TG ATX BK

Motherboard: MSI MAG Z790 TOMAHAWK MAX WIFI

CPU: Intel i9-14900K 3.20GHz

GPU: ASUS ROG STRIX LC RTX4090 OC

Power Supply: CORSAIR SHIFT RM1000X 80+G FM ATX

Cooling: ASUS STRIX LC II 360 AIO COOLER

RAM: CORSAIR 64GB VENGEANCE DDR5 6400 XMP

Drives: SAMSUNG E 2TB 990 PRO NVME GEN4 SSD (2)

Win11 64-bit operating system, x64-based processor
Last edited by Muu; Dec 8, 2023 @ 7:21am

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Showing 1-15 of 20 comments
Guydodge Dec 8, 2023 @ 1:38am 
I run a 13900k and a 4090 DX12 is no problem at all.you need to install MSI afterburner
and monitor you cpu heat temps while in game see if your overheating.what kind
of cooling are you using ? ideally you should be water cooling(360 rad) or the best air cooler
money can buy.as far as memory i would first get the overheating under control.
PopinFRESH Dec 8, 2023 @ 2:15am 
Install CPU-z[www.cpuid.com] and run the validator and post a link to the result so people can see the specific hardware you have and other details of your system.

Then install HWiNFO[www.hwinfo.com] to monitor your temperatures, clock speeds on your system, voltages, etc.

This sounds like your system is overheating, however, without more details its hard to diagnose. As Guydodge noted, which CPU cooler are you using? Also, which thermal paste did you use and are you sure the CPU cooler was installed properly and making good contact with the CPUs heat-spreader?

Which case are you using and what fans do you have installed? Are the fans installed in the correct orientation? Would you be able to post some pictures of the inside of your build on a site like imgur and link them here to see if there is anything noticeable with the build?
pasa Dec 8, 2023 @ 2:41am 
You didn't mention only the most important parts for such build: case, psu, cooling solution.

and the monitoring software is what you install BEFORE everything else. and verify temps and voltages, stability in tests before go to games.
Guydodge Dec 8, 2023 @ 3:28am 
Originally posted by pasa:
You didn't mention only the most important parts for such build: case, psu, cooling solution.

and the monitoring software is what you install BEFORE everything else. and verify temps and voltages, stability in tests before go to games.
i never run bench marks on any of my builds i set them in bios check cpu-z make sure
they all are correct then jump into games with afterburner.i use real world testing.i could care less what the bench marks are.i will bench the cpu in cpu-z to make sure its up to snuff thats it.other than that all testing is done in game where it matters most to me.
Last edited by Guydodge; Dec 8, 2023 @ 3:37am
AmaiAmai Dec 8, 2023 @ 4:50am 
1. If it only happens in that game or certain, but not all games, then it's the game.

2. Highly doubt that game can ever saturate 24GB VRAM

3.

Originally posted by Cupcake:
On game launch I hear my computer rev up extremely fast and loud, ultimately for the program to crash and get an error about running out of video memory. Now apparently, this is an issue with i9-13900K+ CPU and 4090 GPU work together and this is common with many DX12 games.

After doing some research on the topic I've seen many cases being solved by returning the CPU and getting a new one. Decreasing the core ratio seems to be the quick fix, yet many people are still saying they get issues months after the fix with a continued degrading of the CPU. I've also seen it be an issue with specific nvidia drivers, outdated bios versions, and resizable BAR.

No, it's more than likely caused by a "fix" implemented to fix a security flaw that changes the behavior of that CPU and others in its class. The dev will have to patch to account for that fix, or the maker of whatever engine they use. Things get patched all the time in Windows and aren't documented well because the CVE score is critical and its not published in patch notes.

Until then you can try suggestions here:

4. https://www.gamerevolution.com/guides/959377-the-finals-out-of-video-memory-error-fix-why-does-it-say-im-out-of-vram
pasa Dec 8, 2023 @ 4:54am 
Originally posted by Guydodge:
Originally posted by pasa:
You didn't mention only the most important parts for such build: case, psu, cooling solution.

and the monitoring software is what you install BEFORE everything else. and verify temps and voltages, stability in tests before go to games.
i never run bench marks on any of my builds i set them in bios check cpu-z make sure
they all are correct then jump into games with afterburner.i use real world testing.i could care less what the bench marks are.i will bench the cpu in cpu-z to make sure its up to snuff thats it.other than that all testing is done in game where it matters most to me.

Are your configs eating a kilowatt?

The point is not to look what values the benchmarks provide, but to put the system under stress to see how it behaves. Using games for that right on is suboptimal as most have all kind of issues that may muddy the picture. The benchmarks are simple and can be written solid. If those run you can have the absic confidence in the system and move to the games.
As long as your display cable connects to the 4090, my vote goes to ddr5 ram speed being too high. This platform always has issues with very high ddr5 ram frequencies.

https://www.pcmag.com/reviews/intel-core-i9-14900k

Also look how long those CPUs are. You really should be using the CPU contact frame to hold it down flat, because what actually happens with that CPU is it will bend. The reason it will bend is due to Intel's poor design on the CPU latching mechanism.

Intel should have designed it similar to thread ripper. You can remove your CPU cooler, clean your CPU off and lay something flat (I use an old credit card) across your CPUs ihs. Lay it across like a wall and shine a light behind it to see if there's a gap. If you see a gap of light shine through then that means your CPU is bent and needs to be replaced.
Muu Dec 8, 2023 @ 7:25am 
I've updated the post with more detailed specs. In the meanwhile I've enabled power saving mode and in the Nvidia control panel I've set the shader cache size to 10GB.
pasa Dec 8, 2023 @ 7:44am 
Is the aio set to exhaust and you have abundant amount of fans to draw in cold air? And enough volume in the case to have air get to GPU?

The hardware looks fine on face value but there are plenty of nuances to look after still. Having temp and voltage measuring is always a good idea at the start, and dismiss them only after everything is dandy.

Meanwhile the particular problem looks more like a specific game bug and may get cured by game or driver patch eventually. But local factors may add to it, so worth going after.
Originally posted by Cupcake:
RAM: CORSAIR 64GB VENGEANCE DDR5 6400 XMP
Yeah, I'm sorry but Intel's spec sheet says 5600 ddr5 ram support. You are so far over that, there's a chance it's unstable. I would go into the uefi system and change ram frequency to 'auto configuration' save and exit just to see if it's actually an issue.

There's too many instances where high ram speed strikes and when it is working properly it's underwhelming at best. These days I don't even bother with fast RAM.
Set-115689 Dec 8, 2023 @ 1:25pm 
Cpu specs are always like that. Mainboard support is at about 7800 so 6400 should be fine.

Is the monitor plugged into the gpu? Are you accidentally using the igpu on the cpu???
Last edited by Set-115689; Dec 8, 2023 @ 1:28pm
Set-115689 Dec 8, 2023 @ 1:31pm 
If you go to the games steam forum and search for the word memory the errors not uncommon for the game. Update the bios? Game might be buggy anyways.

from a forum post:

After looking at the changes in my bios over the last year, all MSI updates were aimed at fixing CPU errors, I haven't updated the bios in a year, and now everything is fine.
Last edited by Set-115689; Dec 8, 2023 @ 1:32pm
Freqsync Dec 8, 2023 @ 3:20pm 
Was told not to help.

SO this is is me not helping, just writing "Get to work"

Run
temp
%temp%
DELETE everything

Run
Cleanmgr (both versions admin and basic) click on all boxes

Now open pagefile
set to none
Reboot
Have it at 98304 min and max (no commas does not like being comma and another number added)
Reboot

Download all vcc redistribs 32bit and 64 bit keep those locked away
Download all Direct X keep those locked away
Choose the one the game needs to run of the era OR
Check the game folders for these files to manually install

GET INTEL DRIVERS for CPU their graphics command center to update your system
GET GPU directly from website of Nvidia just the control panel(can use ddu[so far ddu is not bad nor really necessary yet if you can to add that to the list of things to have to troubleshoot be its guest) + clean install

Upgrade to 4TB 8TB 16TB in the near future for a backup steam game drive. Just ubisoft games alone will run TBs+ with just 10 AAA games


Not sure what memory is the issue so get to work and troubleshoot, not there to help.


And yes there is all that flmisy bios flashware for specific v ersion yet that is a small memory chip that going to the manufacturers website shoud involve you in the entirity of downloads to update....(this comes with all the typoes one can handle during a holiday nog and pineapple fermentation crystalizatio n at the bottom of the glass to sugary flesh eating ezyme to have warmed milked poured upon) Hope your holiday gifts keeps on giving!:madelf:*Hiccup*
Last edited by Freqsync; Dec 8, 2023 @ 7:01pm
zlyorg Jul 12, 2024 @ 5:18am 
You get defect CPU out of Vram issue = CPU IO
Philco7a Jul 12, 2024 @ 9:02am 
Motherboard manufacturers are not using in BIOS the settings for max amps and watts the Intel i9 top cpu's are supposed to have. For instance, my MSI bios says the CPU can get over 400 amps and over 4000 watts. But Intel says 307amps max and 253 watts. My i9 14900k runs great with what Intel says the maximum watts/amps should be, This is causing the video memory error...too much power to the CPU.
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Date Posted: Dec 8, 2023 @ 12:31am
Posts: 20