Monitor Goes Black when I raise refresh rate above 60hz

[Pete The Cat]

I have a AW2523HF 360hz monitor, I am connecting via display port into my graphics card (Nvidia GTX 1050ti) and whenever I go into display settings and attempt to change the refresh rate to anything above 60hz my screen will go black and then revert.

I have uninstalled and reinstalled all of my Dell drivers and Nvidia graphics drivers and updated them to the newest versions and also updated windows.

Previously, I had a Acer XFA240 using a hdmi and ran 120hz perfectly fine. I’ve tried using hdmi on the AW2523HF and am still unable to use anything above 60hz.

[_I_]

change it in nvidia control panel, not windows display settings

[Pocahawtness]

It's the cable.

When a digital cable is pushed beyond it's limit, the screen just goes black.

You need one that has a higher rating. If you want to be sure you can get one that is certified.

[Supafly]

You need a Displayport v1.4 cable to get high hz on that display

[Bad 💀 Motha]

Origineel geplaatst door Supafly:

You need a Displayport v1.4 cable to get high hz on that display

^ This

Buy a better DP cable.

[Pete The Cat]

I am using the cable that came with the monitor which is a displayport 1.4. I have also tried using the same cable that my 120hz monitor used as a way to test it however, it still won’t allow this monitor to go beyond 60hz.

[MoonC A T]

360hz with a 1050ti? good luck

[_I_]

Origineel geplaatst door MoonC A T:

360hz with a 1050ti? good luck

refresh rate is not fps
any modern gpu can use any freq


use ddu to wipe all gpu drivers in safe mode, then install the nvidia driver again

[Ice Robertson]

Have you tried using an hdmi cable 2.0b is supported for 1050 ti's.

https://www.gigabyte.com/nz/Graphics-Card/GV-N105TOC-4GD-rev-10-rev11-rev12/sp#sp

[Bad 💀 Motha]

A certain Refresh Rate requires a certain Display Port spec.
1050 Ti supports this via DP 1.4A
However you also have to have a DP Cable that can do that, or better.
If the cable is only rated for DP 1.2; then it's not going to do what the Monitor can do in this scenario; regardless of which GPU you use.

Honestly, you DO NEED a better GPU though, IDK what you think or say.
Running 360Hz on a 1050 Ti is just stupid.
It's also going to tax the he|| out of your CPU whenever you apply that refresh.

You really should have at least an i7 + GTX 1080 Ti to run above 200Hz and have it work like it should.

[_I_]

and the panel probably cant even respond that fast anyway
no way its pixel response time is that fast, it would be smearing everything

[MoonC A T]

Origineel geplaatst door _I_:

Origineel geplaatst door MoonC A T:

360hz with a 1050ti? good luck

refresh rate is not fps
any modern gpu can use any

I know but how would you even take advantage of that.

[MoonC A T]

Origineel geplaatst door _I_:

and the panel probably cant even respond that fast anyway
no way its pixel response time is that fast, it would be smearing everything

It's Alienware. It can do anything or at least get consumers to believe it can.

[PopinFRESH]

https://www.dell.com/support/kbdoc/en-us/000132354/how-to-troubleshoot-display-or-video-issues-on-a-dell-monitor

Follow the section on performing a factory reset on the monitor.

Then follow the section on running the built-in self-diagnostic (BIST) on the display.

Then try booting into Wndows Safe mode and try setting the refresh rate to 100Hz or 120Hz in the windows display panel. If this works while in safe mode then your issue is a driver problem; wipe the driver with DDU and reinstall the latest GeForce driver for your GPU from Nvidia.

For clarity because it’s spread out across multiple posts, what you’ve already tested is:

Old 120Hz display at 120Hz works via HDMI

Old 120Hz display at 120Hz works via DisplayPort

New 360Hz display at 120Hz via hdmi doesn’t work

New 360Hz display at 120Hz via DisplayPort doesn’t work

New 360Hz display at 60Hz via DisplayPort works


Also, to confirm you are connecting the display to the discrete GPU outputs and not the display outputs on the motherboard correct?

EDIT: also forgot to ask while troubleshooting you only have one display connected?

[46xy]

Такая же ситуация с этим монитором, хочу вернуть? сообщение выше помогло?

[Phénomènes Mystiques]

Some monitors are different and you should Google the specific monitor with the tag: screen goes black over 300MHz.

Some Free-sync monitors need free-sync set to on within the monitor OSD and within Windows plus your GPU settings. should match the displayed Windows settings.

Also make sure Display settings are set properly as well.

Mostly, I found it is the Free-sync setting, but again, simply use Google with the tag and you shall find your solution. It is how I find many of my, and others, solutions but you need to start looking into things/researching yourself as well.

The problem today is that people rarely seek knowledge and rely on others while the information is there for everyone to see.

What would you do if no one knew the answer? Exactly.

My money is on Free-sync being disabled.