PC keeps crashing while gaming

[corvvo]

Hello, i've recently upgraded my PC with a new graphics card, another set of 8GB RAM and a 512gb ssd and a 700W PSU, ever since those parts were installed my PC keeps shutting down randomly while im playing a game, and this only happens while im in the middle of a game if i leave my PC on with nothing running in the background or only Netflix or Youtube playing it wont shut off, But only happens during game playing like COD,CSGO,Assassins Creed, DBD or others, i've also noticed that it doesnt shut off while i play CS 1.6.

Before the upgrades on the PC i had a NVIDIA GTX 1660, AMD Ryzen 5 2600 Six-Core, Motherboard GIGABYTE GA-A320M-H, 8 GB of RAM and a 250 gb SSD with 450W PSU, now i have the same proccesor and same motherboard only i've isntalled another set of 8GB RAM another 512gb SSD, and GPU Nvidia Geforce RTX 4060 plus the 700W PSU 230V, could it be that my motherboard is weak for these parts or that the processor is weak? If anyone had these issues or know what can cause this and is good with PC's i could use your help. Thanks in Advance.

After the PC shuts off while i play the CPU temeprature is roung 60degreesC and the GPU ranges from 50-60 C, also sometimes after shut down it wont start back again instantly.

Keep in mind i also tried removing one of the RAM disks since i have two both 8GB together 16, but it doesn't seem to help also before upgrading the PSU this issue was present with my old PSU of 450W i tought that was the problem and thats why i upgraded it but even with the brand new one still the same issue presists

[Illusion of Progress]

The motherboard and CPU being "too weak" and causing a shutdown isn't really a thing.

However, one of your new parts may be bad, or the new PSU can't provide enough power (wattage-wise it should certainly be more than enough, but it could also be bad).

You've sort of ruled temperatures out.

I'd honestly presume the SSD is least likely to be causing this result amongst your new parts. That doesn't guarantee it's not the cause, but I'd find it least likely and test all others first.

My first suggestion would have been to do what you say you already did, and that would be to try with half the RAM.

That leaves the PSU and graphics card, and that's where it gets harder to figure out because there's concerns with using your old ones as stand ins to test. The new PSU could be incapable of being stable when delivering the needed load the RTX 4060 pulls but be fine on the lesser load the GTX 1660 pulls, so you could change the GPU, see the issue is fixed, and be led to believe it was the GPU when it was actually the PSU. On the other hand, swapping the PSU might be a concern because the old 450W PSU might (?) be insufficient wattage to be sure it's enough to test with the RTX 4060?

Usually a PC shutting down is some electrical issue (not enough power, not enough voltage ona given part in some situation, etc.). I'd be suspecting PSU first, but that's just a guess.

Did you order these parts online, or was it at a place you can take it to in order to do some testing?

[corvvo]

Illusion of Progress님이 먼저 게시:

The motherboard and CPU being "too weak" and causing a shutdown isn't really a thing.

However, one of your new parts may be bad, or the new PSU can't provide enough power (wattage-wise it should certainly be more than enough, but it could also be bad).

You've sort of ruled temperatures out.

I'd honestly presume the SSD is least likely to be causing this result amongst your new parts. That doesn't guarantee it's not the cause, but I'd find it least likely and test all others first.

My first suggestion would have been to do what you say you already did, and that would be to try with half the RAM.

That leaves the PSU and graphics card, and that's where it gets harder to figure out because there's concerns with using your old ones as stand ins to test. The new PSU could be incapable of being stable when delivering the needed load the RTX 4060 pulls but be fine on the lesser load the GTX 1660 pulls, so you could change the GPU, see the issue is fixed, and be led to believe it was the GPU when it was actually the PSU. On the other hand, swapping the PSU might be a concern because the old 450W PSU might (?) be insufficient wattage to be sure it's enough to test with the RTX 4060?

Usually a PC shutting down is some electrical issue (not enough power, not enough voltage ona given part in some situation, etc.). I'd be suspecting PSU first, but that's just a guess.

Did you order these parts online, or was it at a place you can take it to in order to do some testing?

I've swapped between the 450W PSU and the 700W PSU while running the RTX 4060 but doesnt make a difference its still shutting down on games with the both of them, before upgrading the parts i was running the old GTX 1660 with the 450W PSU 8gb RAM and i've never had this issue before the PC was never shutting down on its own while playing and i've had 8-10 hours gaming sessions non stop without any issues whatsoever.

But now after adding the new GPU it keeps shutting down first i had the RTX 4060 with the 450W PSU and it was shutting down i tought the PSU was the issue so i got a brand new one ELITE NEX 700W 230V but still same issue.

As for the RAM i've swapped between both disks but nothing changes. Doesnt seem to fix it even when both are installed or even with one installed.

When i leave the PC on without playing any games it doesnt shut off, even when im watching Netflix/Youtube or doing work on it, only occures while playing games.

[Illusion of Progress]

Right now I think you're at the point where you need to rule out either the video card or the PSU. You've seemingly ruled out RAM, and I'd not suspect the SSD to be resulting in this, so I'd similarly rule it out (for now).

The difficulty you're facing is the old PSU is known to be good, but also results in a shutdown. That would imply the graphics card, but the old PSU might simply be lacking wattage. Similarly, I'm not aware of if the "Elite NEX 700W" is a good PSU. Looking it up suggests it's actually Cooler Master and they describe it as an entry level unit. It's not listed as being 80+ at all though, and while that's more of a sign of efficiency rather than how good it is, any good unit will be efficient enough to pass this rating by default.

So while you may have tried teo PSUs, given that one is possibly too low on wattage, and the other is questionable, and the result you're seeing is commonly from a lack of power... I think it doesn't rule out the new PSU as good.

This isn't to say I think the video card can be ruled out for sure either. I just think you definitely need a better way to verify the graphics card is good or not (read as, a known good PSU) before being sure. If you don't have a reliable method to rule one out, you're sort of at a crossroad of needing to guess on which you want to try and RMA first, knowing it might not be bad and you'll need to do a second RMA on the other.

Maybe someone else here has any ideas on how to narrow down which of the two it might be.

You could, of course, also try with your old storage to firmly rule out the new SSD (but I really think this is unlikely to be causing the result you're getting, so I'd find it likely wasted time, but you could spend the time doing it just to formally be sure if you want).

[PopinFRESH]

@OP where do you live and what power is your mains supplying?

I'd personally return the PSU and get a well rated switching PSU; such as Seasonic Prime GX-850 or GX-1000. As Illusion of Progress noted, that PSU is only achieving a 75% efficiency, which again while not directly being indicative of poor quality it is absolutely a sign of cheap parts and cheaply designed PSU circuits.

Also, download and install CPUz and run the CPUz validator then post the result link here so people can see the specific details of your system and how things are configured/running.

Lastly, is there anything listed in the Event Viewer as an error or warning at the time your system has crashed while playing a game? What are those error(s) or warning(s) if any?

[corvvo]

PopinFRESH님이 먼저 게시:

@OP where do you live and what power is your mains supplying?

I'd personally return the PSU and get a well rated switching PSU; such as Seasonic Prime GX-850 or GX-1000. As Illusion of Progress noted, that PSU is only achieving a 75% efficiency, which again while not directly being indicative of poor quality it is absolutely a sign of cheap parts and cheaply designed PSU circuits.

Also, download and install CPUz and run the CPUz validator then post the result link here so people can see the specific details of your system and how things are configured/running.

Lastly, is there anything listed in the Event Viewer as an error or warning at the time your system has crashed while playing a game? What are those error(s) or warning(s) if any?

Here's the link from CPUz that i got after Validation: https://valid.x86.fr/72pfqj .

Also in the Event Viewer there are multiple Warnings Erros displayed before during and after the time of the crashes.
I get these errors in Administrative Logs:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID (Warrning)

Audit events have been dropped by the transport. 0(Error)

License Activation (slui.exe) failed with the following error code:
hr=0x8007139F

MDM Declared Configuration: Function (checkNewInstanceData) operation (Read isNewInstanceData) failed with (The parameter is incorrect.)

And some in System Warnings:
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscDataProtection
and APPID


The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID

Local activation premission is the only Warning i get in System.

[PopinFRESH]

What are your mains power? 220V @50Hz?

Are you able to run the CPUz benchmark without the system crashing? On CPUz go to the Bench tab and then select the Stress CPU option and it should run in perpetuity until you cancel it. Let that run for however long you normally see when playing games before your system crashes.

If that doesn't crash download a GPU benchmark such as Unigen Superposition[benchmark.unigine.com] or download the 3DMark Demo and download the free Timespy, Night Raid, and Fire Strike benchmarks from Steam

https://store.steampowered.com/app/223850/3DMark/

Also another question; did you wipe your GPU drivers with DDU when you installed the new GPU? usually not an issue but given you are experiencing problems it is worth doing as a troubleshooting step.

[_I_]

the mobo is very weak, but will not shutdown, but may crash games if it cant keep up

no vrm cooling, so the board it will cause it to throttle at load

and psu brand/model/age?
poor psu can cause shutdown or reboots

[Bad 💀 Motha]

I'd be looking at faulty ram, incorrect bios settings or faulty PSU.

While the Motherboard is rather junk, if it worked fine with Ryzen 2600 + GTX 1660 I don't see why it wouldn't handle the RTX 4060

Does the new RAM match with the old RAM?

Do you have DRAM on AUTO pr you enable an XMP Profile?

Buy a quality PSU like Seasonic or FSP-Group
80+Gold Certified

[C1REX]

Not necessary the problem here but some GPUs have serious problem with overheating when showing good temperatures in windows. It's because the hot spot delta is too big and not every monitor software show both GPU temp and GPU hot spot temp.

[corvvo]

PopinFRESH님이 먼저 게시:

What are your mains power? 220V @50Hz?

Are you able to run the CPUz benchmark without the system crashing? On CPUz go to the Bench tab and then select the Stress CPU option and it should run in perpetuity until you cancel it. Let that run for however long you normally see when playing games before your system crashes.

If that doesn't crash download a GPU benchmark such as Unigen Superposition[benchmark.unigine.com] or download the 3DMark Demo and download the free Timespy, Night Raid, and Fire Strike benchmarks from Steam

https://store.steampowered.com/app/223850/3DMark/

Also another question; did you wipe your GPU drivers with DDU when you installed the new GPU? usually not an issue but given you are experiencing problems it is worth doing as a troubleshooting step.

I tried the CPUz Bench to stress the CPU and it actually crashes the PC in about the same time I experience it while playing a game.

[emoticorpse]

I skimmed. Did you re-install Windows?

[Bad 💀 Motha]

Just go download 3DMark Free Edition elsewhere.
You do not need the paid version to use as a proper stress test.

[GOD RAYS ON ULTRA™]

corvvo님이 먼저 게시:

another set of 8GB RAM

Well, this isn't good. The reason being your ram isn't from the same kit.

You have 8g ram and you add another 8g ram? That's mixing ram homie. You don't do that because your PC will be unstable.

Different ram has different manufacturing process and stability is affected at this level, even if you try to match voltage/timings, etc. It doesn't matter because it's still not the same when tolerances are introduced.

It's really time people stop mixing their ram. There's no reason to because ram is sold in a kit. It's supposed to be installed in kit too. Too many people mess up the easiest thing about their PC, in this case ram.

When you mix ram you create extra work; you have to open up your PC again, search for compatible dimms (good luck with that!), test for stability, etc.. it's just never a smart move no matter what. Even if you're being cheap, it's still not worth it. I'm not sure why this is even a thing.

corvvo님이 먼저 게시:

As for the RAM i've swapped between both disks but nothing changes. Doesnt seem to fix it even when both are installed or even with one installed.

You have to put a single dimm of ram in a2 slot.