pc restarts when changing gpu settings

[Garrow]

Don't know a lot about pc, I have a older gpu that's only been used for a year (rx580 amd). For awhile i had a problem where the screen goes black for a few seconds every few mins. I found this post on reddit and it fixed the issue https://www.reddit.com/r/Amd/comments/pf4ebr/figured_out_a_fix_for_the_rx_580_intermittent/

It's been a year and suddenly whenever i make any change under gpu tuning frequency and click apply changes my computer instantly restarts, fan tuning and everything else doesn't cause this issue, anyone know why? When the computer come's back on it resets all settings back.


I checked for loose cords and that's not a issue. I think the newest update to amd adrenaline caused this but i don't know how to roll back drivers since it's grayed out under control panel and i don't see previous drivers on the website

https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580
Cooler Mastery Hyper 212 Evo
GIGABYTE B550M DS3H
Seagate Barracuda Compute 2 TB 3.5" 7200RPM
Samsung 860 Evo 500 GB 2.5" Solid State Drive
Thermaltake Thermaltake Smart Series 430W Continuous Power
G.Skill Ripjaws V 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory
Radeon RX 580 series
Windows 10 64 bit
amd ryzen 5 5600x 6 core processor

[Illusion of Progress]

One of the latest updates to Windows 11 is causing driver settings to reset to default on restart with the recent 23.9.2 or 23.9.3 drivers. I see you're using Windows 10 so this probably doesn't apply though. Especially since it happens when you try overclocking (and the issue is just that the settings reset on restart, not that it causes a restart, and the drivers themselves work fine).

But if you want to try going back to an older version, I'd recommend 23.9.1 as there's some remarks the later ones either don't offer much for older generations especially (I'm personally 23.9.3 myself with no issues so far, but I've only done limited things with it so far, and I'm using RDNA 3).

You can uninstall the drivers and freshly install older ones if you can't "downgrade". There's multiple ways you can do this. Just do it within Windows, or if you want to go further to possibly prevent doing it again and to rule out doubt, you can use applications to clean older driver files. AMD has one for its own drivers and it's fine to use when going from AMD to AMD.

https://www.amd.com/en/support/kb/faq/gpu-601

Or you can use Display Driver Uninstaller (DDU).

https://www.guru3d.com/download/display-driver-uninstaller-download/

If that fails, I will mention that's a lower wattage PSU and while your system isn't super power demanding, Thermaltake has a lot of mediocre units especially at the lower wattage range. I don't want to blame that outright, especially if it's stable at stock or if you've been able to overclock under older drivers, but it's a thought.

[plat]

I would use Display Driver Uninstaller (DDU) in Safe Mode to wipe the driver there. Since you don't have integrated graphics, just tick the box to have DDU automatically restart when it's completed the driver removal. Upon reboot into the desktop, Windows *should* be reinstalling its default driver for your gpu. Then you go from there.

Edit: OK, Illusion of Progress beat me to it. One of the side-effects of delaying posting something or other.

[xSOSxHawkens]

Sounds like you are setting bad clocks and the system is crashing and rebooting.

The 580 is still seeing support, download the latest driver set, do a full clean install, and run the card stock.

Screen blacking issues like you linked to havent been present in years (the linked post is 2 years old). You shouldn't be seeing any.

If you are, or if the card is not stable at stock speeds, check temps and such. If issues are still persisting put your PSU specs up and how old the PSU is. It could either be the PSU or the card. Either way it would at that point be a potential hardware failure likely just from age.

[Garrow]

xSOSxHawkens eredeti hozzászólása:

Sounds like you are setting bad clocks and the system is crashing and rebooting.

The 580 is still seeing support, download the latest driver set, do a full clean install, and run the card stock.

Screen blacking issues like you linked to havent been present in years (the linked post is 2 years old). You shouldn't be seeing any.

If you are, or if the card is not stable at stock speeds, check temps and such. If issues are still persisting put your PSU specs up and how old the PSU is. It could either be the PSU or the card. Either way it would at that point be a potential hardware failure likely just from age.

bought the card new but didn't actually build the pc till 2 years ago, i had the black screen problem instantly and i didn't start the overclocking reddit trick until a while after, i tried plenty of clean installs too before and yesterday but no change

temps are also fine, ill try the driver installer mentioned earlier and see if i can roll back to older ones, problem is i have a game that requires me to have latest drivers to work so i'd like to fix the issue with another way

[emoticorpse]

Have you tried the advice on this video https://www.youtube.com/watch?v=zJbc0rwUiH4 ?

[Bad 💀 Motha]

If you are using Win11 I would advise NOT to install what is called "Moment 4" Update that came out in Sep 2023. MS was supposed to release 23H2 but has delayed it. I would pause Windows Updates until 23H2 comes out.

If you already installed the problematic KB Updates; you can uninstall them, or roll-back the system using System Restore.

You can always double check what WU's have released and then get an idea of feedback from users and thus whether it's a good time to run and apply WU again in the future.

It's also wise to configure Windows Updates and Delivery Optimization so that it does not auto restart you system. Select a window of time it is allowed to do updates and/or restart.

I don't doubt that MS or a combination of MS + AMD will address these issues. We've seen this in the past throughout the life worth of updates that Win10 has received over it's 8 years of service life thus far. But since now, Win10 doesn't get anymore feature updates, Win10 is much less likely to become broken over the various security updates that have come, or have yet to come out for that OS. Where as Win11 is still a WIP and because of this, don't be surprised by broken updates. It's nothing new for Microsoft. And it's not as if AMD and NVIDIA both by themselves have not had broken or troubled updates over the years as well.

Whenever you see any Windows Update with the word "Preview" in it; this should make you stop and think. Cause that is essentially a "Beta" Update more/less. And it might not be stable for your hardware config. This is definitely not an update to blindly update to. Either use the Pause Windows Updates feature or go and Disable Windows Updates for approx 1 month or so, until after the Update Tuesday of the following month has come and gone. Then before turning WU back on again to go ahead and do updates on your PC; you could look at the updates and feedback online firstly.

When 23H2 comes out for Win11, it will be a good idea to wipe out your GPU drivers/software with the DDU app before installing that OS Update. Then after it has been fully applied to your system, go on INTEL / AMD / NVIDIA websites and download + install the latest Chipset Driver along with latest GPU Driver for your hardware.

[Phénomènes Mystiques]

Re-flash the current stable BIOS revision or check for a better update.

[Garrow]

Wynters eredeti hozzászólása:

Re-flash the current stable BIOS revision or check for a better update.

tell me this like im 5

[Bad 💀 Motha]

So, any progress here at all?

What have you tried after all the posts here?