ADOBE FLASH PLAYER

[beebot99]

hi, I've recently been asked to update my computer to windows 8.1 but before I updated I noticed that I cant watch game videos before I buy them. this is a problem for me and I've done everything it says to correct my flash player and I've updated to windows 8.1 and re-installed my adobe flash player and yet it still doesn't let me watch videos. thanks for your time.

[Bad 💀 Motha]

You've done everything it says to correct flash player? What does that even mean?

What all did u change and/or update exactly?

First things first; updating to 8.1 requires that you uninstall your device drivers and then go grab the latest ones.

[beebot99]

yep i have. when i try to watch a game video it says your flash plugin is disabled or out of date. so i click on it and it takes my to a page where there are 3 solutions. i have done all 3 and then restarted after each one and it still doesnt work. so i updated to windows 8.1 then went over to the adobe website and downloaded the latest flash plugins for windows 8.1 64 bit. but after doing all that it still doesnt work. my flash player works on other things. this is just a steam bug and anyonw who knows a fix please help.

[Bad 💀 Motha]

Its not a Steam issue, it is Win8 issue.
After the forums here filling up with all this trying to point to Steam being the issue, I can easily say, it is Win8 and I honestly do not understand why it is occuring.

We seemed to be able to fix this by doing the following:
Uninstall Adobe AIR and Flash via Control Panel > Programs and Features.
Reboot...
Go here and install both of them fresh again. Make sure you run as an Admin when doing this.

AIR > http://get.adobe.com/air/otherversions
FLASH > http://get.adobe.com/flashplayer/otherversions

Download them, then click SAVE (not RUN)
Download is finished close out browser. Make sure Steam Client is closed too.
Right click them each (one at a time) and Run As Admin.

When both are installed, reboot.

If for some reason your Steam Client still has this issue, go to Steam Settings and change it to BETA. Steam will then restart.

[beebot99]

thanks, ill try this later and get back to you. thanks

[Bad 💀 Motha]

Takes literally like 5 mins to do... but yes please try.
But again since u updated from 8 > 8.1
You may find other issues at hand too (unrelated) but Drivers being clean installed is highly suggested for gaming setups.

[beebot99]

ok trying it now

[beebot99]

they arnt in programs and features

[Bad 💀 Motha]

http://windows.microsoft.com/en-us/windows-8/uninstall-change-program