New AIO H150i PRO XT - high pitched noise/hum when pump set on "balanced" or "extreme" mod in iCUE software

[Sonny Fontaine]

Here's the AIO that I bought, it's brand new: https://www.corsair.com/us/en/Categories/Products/Liquid-Cooling/iCUE-RGB-PRO-XT-Coolers/p/CW-9060045-WW

I did everything right, connected pump correctly in place on my AM4 socket, put radiator on top of my 5000D airflow case (tubes facing right side), all radiator fans working no problem.

On iCUE software, when I set pump on "quiet" mod, all hum/high pitched noises are gone. On either "balanced" or "extreme" pump mode that hum noise appears and is constantly going. I would even add that on "balanced" it's even more noticable than on "extreme" mod.

When out of gaming session, this constant noise is super annoying. Since radiator placement in my case is correct I cannot figure out why is it happening? Is it warranty issue and I should return this product or is this considered as "normal" with Corsair AIOs?

Any thoughts on this?

[JohnMars78]

Yeah, gets a bit noisy above 2000 rpm. I keep mine on quiet setting because of that and don't have any overheating problems.
The higher pitch noise will attenuate in time, the hum persists.
I'd say it's normal. Or we both have defective units. :)

[Sonny Fontaine]

Publicado originalmente por JohnMars78:

Yeah, gets a bit noisy above 2000 rpm. I keep mine on quiet setting because of that and don't have any overheating problems.
The higher pitch noise will attenuate in time, the hum persists.
I'd say it's normal. Or we both have defective units. :)

Thanks. I'm starting to think about returning this garbage and ordering new product, non corsair. Some other guys on other forum stated that it's not normal, pump should not emit high pitch noise. At least not that noticable.

[JohnMars78]

How noticeable it gets depends on the ambient noise, too. I'm using headphones most of the time so it doesn't bother me too much.
The cooling performance is good, so I'll keep it till end of life. Next one might be an Arctic, though.
There are some really good, dead silent air coolers around. I just hate that big chunk of metal hanging from the MB.

[emoticorpse]

Try this program https://github.com/Rem0o/FanControl.Releases and see if it helps with your fan noises. It might be experimental software, but it worked great for me so beware.

[JohnMars78]

Fan control software isn't going to help with his problem. Pump rpm is not freely adjustable.
Anyway, when new is more noisy, calms down a bit after a while.
High rpm might help speed up the process, break and push out any lingering air bubbles.

[Sonny Fontaine]

Publicado originalmente por emoticorpse:

Try this program https://github.com/Rem0o/FanControl.Releases and see if it helps with your fan noises. It might be experimental software, but it worked great for me so beware.

Thanks for advice, but I don't think fan control is going to help me in any way. The problem is pump, I want it dead silent as it should be with new product.
Beisdes, I can control fans with iCUE software too.

[Sonny Fontaine]

Publicado originalmente por JohnMars78:

How noticeable it gets depends on the ambient noise, too. I'm using headphones most of the time so it doesn't bother me too much.
The cooling performance is good, so I'll keep it till end of life. Next one might be an Arctic, though.
There are some really good, dead silent air coolers around. I just hate that big chunk of metal hanging from the MB.

Well that's the problem, it bothers me a lot. On "quite" mode it's okay-ish at best, but I prefer running pump on balanced all the time and here we have a problem.

[emoticorpse]

Publicado originalmente por Sonny Fontaine:

Publicado originalmente por emoticorpse:

Try this program https://github.com/Rem0o/FanControl.Releases and see if it helps with your fan noises. It might be experimental software, but it worked great for me so beware.

Thanks for advice, but I don't think fan control is going to help me in any way. The problem is pump, I want it dead silent as it should be with new product.
Beisdes, I can control fans with iCUE software too.

Fair enough. But just for clarity, I wasn't suggesting the program just because it allows you to control fans. I can do that myself as well from within bios + a smorgasbord or other software. But, the main reason I was suggesting this program was because it runs some kind of initial "test" phase where it tests your fans/speeds and automatically takes care of it.

It simplified and solved my fan noise issues after I got tired of playing around in bios with fan curves.

I understand it's probably just a workaround and why you'd want to return/exchange it.

No need to respond though, If you don't want to use it I totally understand.

[Guydodge]

i have the exact same one and i hear no noise at all running full speed at all times
the pump is running at 2500rpm.what speed is your pump running at ? maybe try
a different header

[JohnMars78]

Publicado originalmente por Sonny Fontaine:

Publicado originalmente por JohnMars78:

How noticeable it gets depends on the ambient noise, too. I'm using headphones most of the time so it doesn't bother me too much.
The cooling performance is good, so I'll keep it till end of life. Next one might be an Arctic, though.
There are some really good, dead silent air coolers around. I just hate that big chunk of metal hanging from the MB.

Well that's the problem, it bothers me a lot. On "quite" mode it's okay-ish at best, but I prefer running pump on balanced all the time and here we have a problem.

In this case maybe a solid air cooler would be the way to go.
140mm fans, a nice little fan curve and it'd be almost inaudible. Give it a go if possible. Performance wise they're pretty much same as AIOs.

[Guydodge]

Publicado originalmente por Sonny Fontaine:

Publicado originalmente por emoticorpse:

Try this program https://github.com/Rem0o/FanControl.Releases and see if it helps with your fan noises. It might be experimental software, but it worked great for me so beware.

Thanks for advice, but I don't think fan control is going to help me in any way. The problem is pump, I want it dead silent as it should be with new product.
Beisdes, I can control fans with iCUE software too.

im not using the icue software i have it turned on full speed in bios,maybe give
that a try not sure it would make a difference but worth a try

[Phénomènes Mystiques]

I can't even hear my Noctua dual heat sink/ fan air cooler. Thing is a beast though, yet very quiet.

[Guydodge]

Sorry im using the Corsair Elite 360 but im sure the internals are the same and no that noise is not normal for any AIO had 5 of them to date 3 different brands and none of the pumps
were noisy

[Sonny Fontaine]

Publicado originalmente por emoticorpse:

Publicado originalmente por Sonny Fontaine:

Thanks for advice, but I don't think fan control is going to help me in any way. The problem is pump, I want it dead silent as it should be with new product.
Beisdes, I can control fans with iCUE software too.

Fair enough. But just for clarity, I wasn't suggesting the program just because it allows you to control fans. I can do that myself as well from within bios + a smorgasbord or other software. But, the main reason I was suggesting this program was because it runs some kind of initial "test" phase where it tests your fans/speeds and automatically takes care of it.

It simplified and solved my fan noise issues after I got tired of playing around in bios with fan curves.

I understand it's probably just a workaround and why you'd want to return/exchange it.

No need to respond though, If you don't want to use it I totally understand.

I ll try it

[Sonny Fontaine]

Publicado originalmente por Guydodge:

i have the exact same one and i hear no noise at all running full speed at all times
the pump is running at 2500rpm.what speed is your pump running at ? maybe try
a different header

When on quiet mode - bellow 2000, when on balanced - 2300-2500