HIPERATIVO Jul 5, 2023 @ 3:34am
PC screen disconnect while gaming
I play shadow of doubt

These: are the game specs
Processor: Intel 6th Gen i5 or AMD Ryzen 5 1600
Memory: 8 GB RAM
Graphics: Nvidia GTX 1060 or Radeon 5500XT
DirectX: Version 11
Storage: 4 GB available space
Additional Notes: Approximate specs for 1080p, 30+

These are my spec:
Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz
AMD Radeon R9 200 Series
RAM: 16285 Mb
Standard HDD

I do have a problem, where playing the game, my monitor stays on but it's as if the GPU stops working and the GPU is not detected (the effect is the same as disconnecting the HDMI cable) ,but I can still hear the game, so i'm forced to shut down the PC using the power button, when it start the it had 1 long beep and 3 short beeps, this happens in both this game and Police Fashion Squad, as far as I can tell both this games use simple graphics,very similar, pixelated, low end graphical games.

I don't know why this happens, only that it does, as for other heavier tier games my PC runs just fine even if with low FPS.
Hell, I even finished Half-life Alyx on this machine on Oculus Quest 2

Can anyone help me understand how low end games are causing this ? And how to fix it
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Showing 1-8 of 8 comments
Omega Jul 5, 2023 @ 3:38am 
It is an older machine. Sounds like either the mainboard or GPU is having issues.
HIPERATIVO Jul 5, 2023 @ 3:43am 
Originally posted by Omega:
It is an older machine. Sounds like either the mainboard or GPU is having issues.
I agree, but why does this happens to simple games like this, I play cs go everyday and it doesn't happen that, I literally play vr games, and vr games spec are way above my pc specs.

These pixelated graphic games aren't as heavy as cs go, they are low end graphics, no huge effects
I find it hard to believe to be a hardware incompatabiliy problem, the fps are not unplayable
_I_ Jul 5, 2023 @ 3:56am 
are you sure its not just bad backlighting on the display?
when it returns does the monitor display osd or brand logo or other info?
if not, then its just bad backlight

one check, next time it happens take a very bright flashlight and put it directly to the screen
if you can see a partial image around the light, its backlight is out, a bad led or backlight driver board in the display

most can be fixed for <$50 or buy a new display
Last edited by _I_; Jul 5, 2023 @ 4:02am
HIPERATIVO Jul 5, 2023 @ 4:13am 
Originally posted by _I_:
are you sure its not just bad backlighting on the display?
when it returns does the monitor display osd or brand logo or other info?
if not, then its just bad backlight

one check, next time it happens take a very bright flashlight and put it directly to the screen
if you can see a partial image around the light, its backlight is out, a bad led or backlight driver board in the display

most can be fixed for <$50 or buy a new display
Display says "no signal", the monitor is on, I can get hear the game which means is it didn't crash, but the display does not show up anymore, so I'm forced to press the reset button to restart the computer, when restarting it gives 1 long beep and three short ones, so I'm again forced to press the reset button until I get a normal starting
_I_ Jul 5, 2023 @ 4:55am 
most likely gpu driver crash, and not able to recover

how are temps?

try cleaning the system, its rather old, about 8-10 years
HIPERATIVO Jul 5, 2023 @ 5:00am 
Originally posted by _I_:
most likely gpu driver crash, and not able to recover

how are temps?

try cleaning the system, its rather old, about 8-10 years



Originally posted by _I_:
most likely gpu driver crash, and not able to recover

how are temps?

try cleaning the system, its rather old, about 8-10 years

Did the cleaning earlier this year, I agree with the GPU driver problem cause I'm able to play it up to a certain point where this problem happens, the sound is running normally not in a loop so it's certainly not a crash, now... why it happens ? thats what im trying to figure it out, see the pattern? it's only with voxel art games,
Not happening with heavier beefy games running unreal engine 5 neither VR games, which led me to believe it's something on my computer settings or anything like that, not actual hardware incompatibility that's causing it.

I've had my pc go through stress tests and had no problem, no overheating, showing every component working properly
It would also ocassionaly happen when using the STEAM OVERLAY while playing csgo, but it stopped after they updated the overlay design.

Any Suggestion on how to fix this ?
Check Event Viewer.

If you're having to force shutdown the PC, then WIndows will be creating Event ID 41s as it lost power unexpectedly. Those logs themselves won't be important, but look at the time they were created. You then need to look at logs around that same time and just before it for what other logs are created. Namely, any issues with GPU drivers crashing?

I agree with the above replies, the GPU driver crashing or the display giving out or two things that are possible, and ruling one or the other out would help.

Usually these sorts of issues during games point to GPU, GPU drivers, or even PSU.

The beeps on startup are an indication too, and depending on the board, this can be either a RAM or GPU issue.

Here's what I'd do.

Reseat the RAM and graphics card.

If you have another display cable to try, do so.

I'd also be considering updating or otherwise reinstalling GPU drivers.

I'd also be consulting Event Viewer to see what's occurring during this time. I had some "issue" the other day and consulting event viewer told me exactly what it was (and had I not seen it, I would have been wondering if I had a larger issue than I actually did).
HIPERATIVO Jul 5, 2023 @ 3:39pm 
Originally posted by Illusion of Progress:
Check Event Viewer.

If you're having to force shutdown the PC, then WIndows will be creating Event ID 41s as it lost power unexpectedly. Those logs themselves won't be important, but look at the time they were created. You then need to look at logs around that same time and just before it for what other logs are created. Namely, any issues with GPU drivers crashing?

I agree with the above replies, the GPU driver crashing or the display giving out or two things that are possible, and ruling one or the other out would help.

Usually these sorts of issues during games point to GPU, GPU drivers, or even PSU.

The beeps on startup are an indication too, and depending on the board, this can be either a RAM or GPU issue.

Here's what I'd do.

Reseat the RAM and graphics card.

If you have another display cable to try, do so.

I'd also be considering updating or otherwise reinstalling GPU drivers.

I'd also be consulting Event Viewer to see what's occurring during this time. I had some "issue" the other day and consulting event viewer told me exactly what it was (and had I not seen it, I would have been wondering if I had a larger issue than I actually did).

Thanks, I found one more pattern, this no signal problem happens during the tutorial specifically when it shows short videos explaining what to do
It's the same pattern with what used to happen with steam overlay, it would occur during the use of the overlay browser
I don't know what software, language or animation program it's used to play this video during the game, but it's related to it
I went straight to the "shadow of doubt game", skipped the tutorial, and have been playing it for a few hours now, without a single problem
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Date Posted: Jul 5, 2023 @ 3:34am
Posts: 8