Arranion 22/fev./2023 às 2:32
Artifacts only in unreal engine games
Games based on unreal engine have become unplayable to me.
I first noticed this issue on Hogwarts legacy, where it started happening after 30h of playtime.
Black shapes flicker all over the screen, and sometimes coloured spikes appear everywhere.
I then tried an unreal engine benchmark (element), and the same thing happened when fire effects started.
I have no graphical issues in other games, just UE based ones.
Any ideas how to fix this? I tried reinstalling drivers, some obscure registry fixes, reinstalled windows.. Nothing works.
Here's a link to my HL bug report, there are some screenshots there:
https://hogwartslegacy.bugs.wbgames.com/bug/HL-4825

I'm using a 1060 6GB card, on a laptop
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Exibindo comentários 115 de 22
Bad 💀 Motha 22/fev./2023 às 2:38 
Wipe everything Intel and NVIDIA drivers using the DDU app in safe mode.
Then reboot and download latest for Intel Chipset INF, Intel HD Graphics, NVIDIA GameReady DCH Driver

Install all three drivers, one at a time, starting with the Intel ones.
Reboot after each completes.

Then go into NVIDIA CP and set Manage 3D Settings
Set GPU to High Performance
Set Power to Prefer Max Performance
emoticorpse 22/fev./2023 às 2:44 
Post picture if possible? Even if in game steam screenshot?
Arranion 22/fev./2023 às 3:22 
Escrito originalmente por Bad 💀 Motha:
Wipe everything Intel and NVIDIA drivers using the DDU app in safe mode.
Then reboot and download latest for Intel Chipset INF, Intel HD Graphics, NVIDIA GameReady DCH Driver

Install all three drivers, one at a time, starting with the Intel ones.
Reboot after each completes.

Then go into NVIDIA CP and set Manage 3D Settings
Set GPU to High Performance
Set Power to Prefer Max Performance

I just finished doing all this, but nothing changed.

Escrito originalmente por emoticorpse:
Post picture if possible? Even if in game steam screenshot?
Here's a video:
https://www.youtube.com/watch?v=QkdGPjHul9A
Look like vector rendering errors to me. The GPU (might be VRAM but I think this one is GPU as VRAM is usually blocks rather than polygonal rendering issues) looks to be either overheating, unstable, or possible failing.

If temperatures seem okay, or at least similar to other (non unreal engine) games, it could simply be the way the engine/games that use it are doing something. PCs don't often care for "how demanding" something is. A lot of people will try and reason to themselves that if something more demanding is okay, then if something less demanding is not, it's that less demanding thing itself and not hardware that has to be the problem. Not necessarily.

I'm not saying this isn't an issue with the engine in this case, but those like the classic, tell-tale signs of GPU failure. Vector/polygonal woes are often just that.
Tiberius 22/fev./2023 às 3:51 
Dying gpu
Arranion 22/fev./2023 às 3:52 
But why just UE games? Also, not all UE games? I have this issue in Hogwarts legacy and that benchmark, but not in Observer (also a UE4 game).
It also started happening suddenly. My GPU is not overheating, and I recently cleaned the vents and re-applied thermal paste and everything. Power is also good.
Cathulhu 22/fev./2023 às 3:57 
Could be a driver issue. Which would explain why it only happens under certain circumstances.
Arranion 22/fev./2023 às 4:11 
Escrito originalmente por Cathulhu:
Could be a driver issue. Which would explain why it only happens under certain circumstances.
I mean, I've tried some older drivers (from dec 2022), and that didnt fix it.
I hope my gpu is not dying, because it's a laptop. It's also 3 years old, so I dunno..
Lord Flashheart 22/fev./2023 às 4:49 
The 'GTX 1060 on laptop' is an indicator.
I suspect the VRAM has been running too hot for too long and now failing.

I recall about 4 ish years ago, my GTX 1070 was having similar issues in some games.
So took it back, they tested it and it was video memory issues. They gave me credit and got a GTX 1080 ti.
So PUBG I recall was the one that messed up the most, which is unreal engine 4 I think.
Some other games worked just fine.
_I_ 22/fev./2023 às 5:12 
use ddu to wipe all gpu drivers in safe mode, and install them again

be sure to get the intel hd/uhd driver, then nvidia mobile driver (not desktop)
Última edição por _I_; 22/fev./2023 às 5:13
Escrito originalmente por Arranion:
But why just UE games? Also, not all UE games? I have this issue in Hogwarts legacy and that benchmark, but not in Observer (also a UE4 game).
It also started happening suddenly. My GPU is not overheating, and I recently cleaned the vents and re-applied thermal paste and everything. Power is also good.
I foresaw this question possibly coming, which is why I added the second and third paragraph in my prior post so I'll simply reference you back to them.

Hardware can suddenly fail. How else would it? If something is working one day, it doesn't mean it always will. Sometimes it's sudden, and somethings it's gradual. I'd say yours is gradual and not sudden as it's only happening in edge cases right now. Sudden would be happening more extremely, all the time (at least in 3D).

If temperatures are fine, then it sounds like it is actually failing and not just overheating. You've already been down the avenues of ensuring drivers, thermal paste (and thermals/temperatures) aren't an issue so there's not many other causes to rule out.

That video, to the letter, looks like typical polygonal rendering errors that are common with failing GPUs (I said "vector errors" in my last post which may have been the wrong phrase/word, vertices errors maybe is the more correct term, either way it's polygonal rendering gone wrong).
emoticorpse 22/fev./2023 às 5:36 
If the issues started when you got the first update, I do think there's hope that it it's software and your GPU didn't coincidentally just go bad with it (although that is possible I'm sure). But then again I'm not too experienced with GPU's going bad.

I would first assume Hogwart's game could have possibly (and probably likely) borked itself and took your other Unreal Engine games with it when it installed something that affected all UE activity on the pc. Not even that I hate Hogwart's that much that I would just make this up. But it is a new game and there are obviously a lot of legitimate issues to start with (as many games do have) and this may just be one of them.

I also think it's possible the cause is underlying in the game files themselves and not necessarily directly related to drivers to maybe it might be good to assume why driver re-installs didn't fix them.

But at the same time it does look like a severe issue so it might be GPU hardware related.

Bottom is I think it's worth more troubleshooting, but not sure if you're up to the work.

First thing I would do is uninstall that game completely and delete the folder to try to have itself take as much of it away as possible to see if you are left with a functioning gaming laptop again. I know that game is large and the decision might not be easy to make since you might not have super fast internet.

I would also try re-installing your vc redistributable with an AIO installer like the one from majorgeeks https://www.majorgeeks.com/files/details/visual_c_redistributable_runtimes_aio_repack.html.

At that point I would consider re-installing Windows (well I would for sure do it, but I know not everyone else is eager to do that) and seeing if games work after installing on a fresh system without Hogwart's.

If you were to re-install a fresh copy of Windows from the Microsoft Media Creator method and then installed any single UE game (not touching Hogwarts) and it still does the same thing I would conclude the GPU is bad.

Also if you didn't re-install your drivers using DDU then definitely do that first/again because it might make the difference between a full thorough driver reset and the not so thorough re-installation that typical generic driver setups offer.
Última edição por emoticorpse; 22/fev./2023 às 5:39
emoticorpse 22/fev./2023 às 5:37 
Escrito originalmente por Illusion of Progress:
Escrito originalmente por Arranion:
But why just UE games? Also, not all UE games? I have this issue in Hogwarts legacy and that benchmark, but not in Observer (also a UE4 game).
It also started happening suddenly. My GPU is not overheating, and I recently cleaned the vents and re-applied thermal paste and everything. Power is also good.
I foresaw this question possibly coming, which is why I added the second and third paragraph in my prior post so I'll simply reference you back to them.

Hardware can suddenly fail. How else would it? If something is working one day, it doesn't mean it always will. Sometimes it's sudden, and somethings it's gradual. I'd say yours is gradual and not sudden as it's only happening in edge cases right now. Sudden would be happening more extremely, all the time (at least in 3D).

If temperatures are fine, then it sounds like it is actually failing and not just overheating. You've already been down the avenues of ensuring drivers, thermal paste (and thermals/temperatures) aren't an issue so there's not many other causes to rule out.

That video, to the letter, looks like typical polygonal rendering errors that are common with failing GPUs (I said "vector errors" in my last post which may have been the wrong phrase/word, vertices errors maybe is the more correct term, either way it's polygonal rendering gone wrong).

He also has some pictures in that link in the OP. Those look slightly different to me but not sure if they are symptomatic of the same issue you're describing. They might be, but they do look different to me.
Arranion 22/fev./2023 às 6:06 
I did reinstall windows. It was a clean install of win 11, nothing changed.
I always use DDU when installing drivers.
I'll try removing HL and any leftover files, and see if anything changes, but at this point I doubt it.

It's funny, I just exited my modded Skyrim (1500 mods) which runs flawlessly. It peeves me that the issue is so specific to UE, otherwise my laptop is completely fine.
emoticorpse 22/fev./2023 às 6:14 
Escrito originalmente por Arranion:
I did reinstall windows. It was a clean install of win 11, nothing changed.
I always use DDU when installing drivers.
I'll try removing HL and any leftover files, and see if anything changes, but at this point I doubt it.

It's funny, I just exited my modded Skyrim (1500 mods) which runs flawlessly. It peeves me that the issue is so specific to UE, otherwise my laptop is completely fine.

If you re-installed Windows, then that would have taken care of the removal of Hogwart's from your PC. That would have also done a fresh install of your drivers too. So I think we can rule out Windows/drivers if that didn't fix it.

Still a possibility Hogwarts contaminated your other games somehow if they were not touched and were re-used as the game install directory for Steam after the install. But it is starting to sound unlikely. I doubt Hogwart's put any files into the directories of other games and was kind of assuming it was maybe some shared files in the local disk directory like in Common Files but that would have been fixed unless you ran Hogwart's first and it re-downloaded/re-installed the same thing it did before you re-installed Windows.
Última edição por emoticorpse; 22/fev./2023 às 6:16
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