Can’t seem to boot past bios with new rtx 2080

[frosty]

I recently got a new rtx 2080 to replace my gtx 980ti and when I plugged the new card in it booted up normally and when I went to update the drivers via the CD it came with it froze at 1% and I couldn’t do anything on the pc at all. Even ctrl alt delete and ending the unresponsive program didn’t work so I had to turn it off at the power. Now when I try to start it again it sticks on the bios screen for a couple of minutes and then goes black and doesn’t recognise my monitors. I’m at a bit of a loss

CPU: intel core i7 3960x
Mobo: gigabyte ga-x79-UD5
850w silver stone gold psu
Running windows 7 64bit

If that helps.

[MancSoulja]

It’s nothing to do with the driver, Windows isn’t even booted when your having issues.

What PSU do you have, do you have access to another one you could try?

[frosty]

850 watt silver stone gold power supply. The pc will boot up with an old gtx 520 I had laying around

[MancSoulja]

FROSTY eredeti hozzászólása:

850 watt silver stone gold power supply. The pc will boot up with an old gtx 520 I had laying around

Could be the GPU itself then. Most motherboards won’t POST if a device won’t initialise. Does your motherboard display any error codes?

[_I_]

check for a bios update

[frosty]

No. I haven’t had any sort of error code. It will start up give options like system settings etc but I can’t select any of them f12/tab etc they don’t do anything

_I_ eredeti hozzászólása:

check for a bios update

I’m pretty new to this how would I go about that? Plug the old gpu in and look online? (The mobo has no built in graphics)

[Supafly]

Switch back to old GPU then visit your motherboards website. In the drivers section you'll see Bios updates. Get the latest and follow the instructions on how to flash the Bios. Once flashed shutdown and switch GPU back to the RTX 2080.

Oh, You could just enter you motherboard make and model plus Bios into an internet search and the first result is usually a direct link to the Bios/Driver download page. Search example
Gigabyte GA-Z270x Gaming K5 Bios update

[hawkeye]

I think you might have to upgrade to WIn10. Definitely win 7 won't support all features of an rtx card anyway as the o/s updates weren't released until late last year. Whether it will work at all I don't know.

Also -

It is common for a pc to keep resetting itself a few times before booting when memory or gpu is changed while it figures out what will work. What it will do is try to boot (fans will spin etc), stall for about 30 seconds, and then restart trying different settings. It may take 4 or so times before it boots correctly.

edit - any included drivers are probably win10.

[frosty]

Ok thanks guys. Oh and the fans on the 2080 won’t start either

What’s really got me stumped is it started and got to desktop the first time I started it up

[Supafly]

Fans don't need to start until it reaches a certain temperature. Neither my 970 or my current GTX 1070 required the fans to spin in windows....unless using graphic intensive stuff anyway. Can't remember if they spin when first powered on or not but even if they did it'd only be for a few seconds at most.

Switch cards back. Hopefully you can boot into windows. Grab a Bios update as mentioned above and update the Bios. Then download DDU, Display Driver Unistaller, restart windows in Safe mode. Wipe GPU drivers. Shutdown PC and switch the GPU back to the RTX card.

If you get to windows download GPU drivers for you card directly from Nvidia website. Drivers on disc that come with products are always out of date but they provide them for those that may not have an internet connection or a sucky download speed.

[frosty]

Suicidal Monkey eredeti hozzászólása:

Fans don't need to start until it reaches a certain temperature. Neither my 970 or my current GTX 1070 required the fans to spin in windows....unless using graphic intensive stuff anyway. Can't remember if they spin when first powered on or not but even if they did it'd only be for a few seconds at most.

Switch cards back. Hopefully you can boot into windows. Grab a Bios update as mentioned above and update the Bios. Then download DDU, Display Driver Unistaller, restart windows in Safe mode. Wipe GPU drivers. Shutdown PC and switch the GPU back to the RTX card.

If you get to windows download GPU drivers for you card directly from Nvidia website. Drivers on disc that come with products are always out of date but they provide them for those that may not have an internet connection or a sucky download speed.

I’ll try this and hope to baby Jesus it works

[frosty]

Nope that didn’t fix the problem, am going to try to upgrade to windows 10 and see if that helps

[schmi9l]

your bios version might not support rtx but im not sure

[hawkeye]

According to this page the mobo and gpu are compatible. However there is a post on the nvidia forum about someone with an x79 mobo that does the same as your system - with win10.

http://www.pc-specs.com/gpu/Nvidia/20_Series/GeForce_RTX_2080/4022/Compatible_Motherboards

Having read a bit more, it might not be an rtx thing.

If it doesn't work there is something here about selecting legacy and conflicting cards in the pc.
https://forums.evga.com/EVGA-GTX-780ti-isn39t-working-with-X79UD3-MOBO-rev-10-Help-m2058457.aspx

And the legacy thing again - with high-end gpus -

https://forums.tomshardware.com/threads/gigabyte-ga-x79-ud5-new-system-won-t-post-or-bring-up-video.389626/


Here is their e-support page if nothing works -
https://esupport.gigabyte.com/Login/Index?ReturnUrl=%2f

[Dïngus]

" in the release log of the new version of the driver, it is specifically mentioned that the user needs to install at least the Windows 10 Version 1709 Fall creator update "

[frosty]

Aah ok I’ll check those out thanks heaps guys