help! i want send my GPU to GIGABYTE RMA!!

[John.snow]

my english is not good.. so i use https://translate.google.com

I have to send my product. cuz i found defective. 3 of 1 fan doesn't work. when start computer..

i visit RMA center, and Request it. few hours latter, i got email. this
-----------------------------------------------------------------------------------------------------------------------
Dear Customer,



Thank you for your recent RMA request online.

We’ve noticed the shipping address provided is out region.

Please note we cannot ship internationally, you can provide your own US based intermediary to ship internationally.



Thank you
--------------------------------------------------------------------------------------------------------------------
guys.. what should i do? send now product myself or wait for approve "you can send now"

[Jaunitta 🌸]

Do you have the receipt?
Did you buy online ?

[John.snow]

โพสต์ดั้งเดิมโดย Jaunitta 🌸:

Do you have the receipt?
Did you buy online ?

i bought at Amazon but return window is expired so they can't help..

[Monk]

Amazon can do returns WAY after any return date, I'd try getting them to refund or replace it.

Or, pester gigabyte for a solution, surely they have a more local distributor that can help.

[John.snow]

โพสต์ดั้งเดิมโดย Monk:

Amazon can do returns WAY after any return date, I'd try getting them to refund or replace it.

Or, pester gigabyte for a solution, surely they have a more local distributor that can help.

thx for help.
i was ask return or exchange to Amazon chat. but they say
"Return window closed on Jan 31, 2019 so we can't help. go and contact Manufacturer and get help."
..i will ask one more time. if they r not return or exchange, just go RMA...

[Monk]

I've got a friend who broke his headphones after over a year of use and amazon still refunded them.

[hawkeye]

Do you have any government laws about defects?

For example in Australia the importer is legally responsible for the product warranty not the overseas manufacturer.

[_I_]

what gpu?
gtx 10xx series and newer can stop the fans if the gpu is cool

[John.snow]

โพสต์ดั้งเดิมโดย _I_:

what gpu?
gtx 10xx series and newer can stop the fans if the gpu is cool

gtx 1070!! fan stop is cool!

โพสต์ดั้งเดิมโดย Monk:

I've got a friend who broke his headphones after over a year of use and amazon still refunded them.

finally... they giv me return lable!

[Snow]

โพสต์ดั้งเดิมโดย John.snow(셀리우):

โพสต์ดั้งเดิมโดย Monk:

I've got a friend who broke his headphones after over a year of use and amazon still refunded them.

finally... they giv me return lable!

Wait, but this is not a bug, it's a feature. Why would u return it then?

[Monk]

Well, if they'll take it back, op can probably upgrade to a 2060 or 2070 depending on when they bought the card, so, that's something.

[John.snow]

โพสต์ดั้งเดิมโดย Snow:

โพสต์ดั้งเดิมโดย John.snow(셀리우):

finally... they giv me return lable!

Wait, but this is not a bug, it's a feature. Why would u return it then?

when i was soldier, i bought product at Amazon on internet, so i can't open it at home.
than i comeback home, set GPU, start computer, found problems...

โพสต์ดั้งเดิมโดย Monk:

Well, if they'll take it back, op can probably upgrade to a 2060 or 2070 depending on when they bought the card, so, that's something.

yeah, i think i will buy 2060 lol