4K TV is forcing 1080p games into 4K and 30hz

[Mashedmattato]

Hey everyone, recently bought a vizio e series 4k tv and have been having loads of issues with my laptop and it's performance on the tv.

The problem as it is right now is that whenever I play a game like Dark Souls 3, a black box on the TV is displayed at the top of the screen when the game boots up in fullscreen saying that it is in 2160p. Even though im running the game in 1080p. This is huge problem because my laptop can only support 4k up to 30hz. Meaning that every fullscreen game that I fun be it off of steam of Dolphin Emulator. I am locked to 30fps on my new tv. Any suggestions?

I have a 970m nvidia graphics card as well as intel intergrated graphics. Thanks!

P.S. I have an hdmi 2.0 cable that supports 4k up to 120hz. This cable did not solve the problem

[CursedPanther]

You should be able to set any extended display unit's resolution. Unless the TV is overruling the settings itself and you will have to work on the settings on the TV instead.

[Air]

Автор сообщения: Mashedmattato

P.S. I have an hdmi 2.0 cable that supports 4k up to 120hz. This cable did not solve the problem

Which version of HDMI you're using is dependant on the devices on both ends of the HDMI cable, rather than the cable itself.

[Mashedmattato]

Thanks for the suggestion, the TV is a Vizio E34u-D2. Any idea as to how to change the resolution?
The manual is pretty barebones

[Bad 💀 Motha]

It could also be an issue with the Laptop; most will not use the 2nd dedicated GPU when using outputs such as HDMI. Depends on the laptops features.

Link the TV model please, that model doesn't even come up in searches.
They don't give full length paper manuals anymore, if you want that, you have to go to the Vizio official model support page and download the PDF manual. Overall, I wouldn't think that will help you anyways.

[Mashedmattato]

http://www.vizio.com/e43ud2.html

Laptop is an MSI GS70 Stealth Pro with a gtx 970m

[_I_]

all hdmi cables are good for hdmi 2.0
the cable spec has not changed

both the tv and gpu need to support hdmi 2.0 for 60hz at 4k to work

[Mashedmattato]

Автор сообщения: _I_

all hdmi cables are good for hdmi 2.0
the cable spec has not changed

both the tv and gpu need to support hdmi 2.0 for 60hz at 4k to work

Yeah I'm aware of that, but does that still apply when I'm trying to force the image on my tv to 1080p?

So basically is there a way to stop my tv from displaying fullscreen games in 4k. Desktop works fine at 1080p but when I launch a full screen game it always seems to force 4k which locks me to 30hz

[_I_]

in the game settings lower the res to 1080

or use nvidia/amd control panel and force 1080 and disable gpu scaling

[Mashedmattato]

My Nvidia control panel only has 3D settings do you think I can turn off you scaling in Intel?

[Bad 💀 Motha]

Set the Intel Scaling to "Maintain Aspect Ratio"
1080 and 2160 (4K) are both 16:9 anyways
Make sure NVIDIA Control Panel has the "High Performance GPU" set as Default.
As long as the in-game Resolution is set to 1920x1080 like you want, then you should be fine. Sometimes TVs just say that incorrectly in their OSD menu due to the TV's native res.

Then you can use Steam FPS Counter via In-Game Overlay to see the Game FPS.
But if the TV happens to only support 30Hz, which is the case for most of the cheaper ones, then nothing you can do about that. Again most TVs list a higher refresh which is un-true, as it does that for smoother motion via internal digital filtering. So for example, most 4K TV that state 120Hz, that does not mean your PC will be able to use 2160p @ 120Hz; if the TV is just doing that via digital filtering.

[JaBBerjAyjAy]

This is not an issue with compatibility.

This is an issue with integrated chipsets and switching to dedicated ones.

As borderless windowed modes work fine in 60fps but if you go fullscreen it is forced to 4k 30fps regardless of the resolution set on pc and game.

[Supafly]

Автор сообщения: Mom's credit card

I strongly recommend using a monitor to play video games.

Rubbish. Consoles have gamed on TV's for decades.

Monitors can have advantages over TVs but TV can be used just as well.

I have a
1080p 144hz display
1440p 144hz Display
and a 4k TV.

Depending on what game I'm playing I will use either the 1440p monitor or the 4k TV. Only reason I won't use TV more is because it doesn't have G-sync/Freesync or higher refresh rates. For games I can run at 4k resolution and maintain 60fps the TV is fine.

Some TVs are being released with higher refresh rates and Freesync. Freesync on a TV will allow Xbox to use it as Xbox now supports Freesync. This added extra in no way means Previous TVs were unsuitable for gaming.