System crash with no log/minidump output, Win10 19044.2251

[mh]

Title pretty much. There is no propper event in event manager (outside of kernel-power), there is no memory dump. PC just froze while watching youtube video - picture stuttered, sound cut off, and nothing but hard reset could bring it back to life. No hardware or software changes were made, and there is no real repetition to this exact problem. Temperatures are in check. Background tasks sometimes are many, since I work and game on same hardware and os, but I manage them by hand and there was not much going on outside of Steam and Discord atm of crash.

The reason why I'm so bothered with this one-off, is random video driver crashes I sometimes have. Which happen really rarely, like twice a year or something. But they never led to system crash like this, and I had them long before that - with different graphics cards, mobos, psus and OS'. But I never understood what am I doing wrong and how I can fix this. Google led me nowhere so far, only telling me that its nearly impossible to diagnose such crashes.

Doing clean boot-shenanigans is not realistic in my case. What I'm looking for instead is the advice on ways to actually monitor what is going on and saving that information.

I have full specs in my profile

[mh]

Or I'll just copy it over actually
Intel Core i7 8700
Gigabyte Z370
Palit GeForce RTX 3070 JetSteam
Corsair Vengeance RGB Pro 2x8 @3000
Seasonic Focus Plus 650 Gold
Silverstone RedLine RL06 ATX White
Iiyama G-Master gb3466wqsu-b1
Logitech Pro X Superlight Wireless

[Raoul]

If it's just happening once or twice a year I wouldn't worry about it but generally this would be OS or driver related issue likely gpu, sound, lan, chipset drivers. I don't think your doing anything wrong if even windows updates has a chance to cause issues like this and worse.

[[☥] - CJ -]

There wont be a mini dump unless it actually blue screens.

Such issues can be RAM related, especially if doing a lot of multitasking

To see if its GPU related or not just use DDU in safe mode to clean uninstall the NVIDIA driver
When reinstalling the driver Choose NVIDIA DRIVER then CUSTOM INSTALL, deselect everything BUT PhysX, dont install GFE.

and go from there

[[N]ebsun]

Do you use ECC ram ? if not, I would put it down to just a ram brain-fart and a 1 off that you probably can ignore / forget about

[AmaiAmai]

Chrome is good at freezing cards with Nvidia in it, in fact there are people that complain about it all the time.

Hardware acceleration in Chrome is buggy, and it's not much better in Firefox.

But Chrome is really good at freezing PCs that are using the GPU for gaming and video decode in separate apps. Discord and other applications like Edge and Vivaldi that are based on the same code also can freeze your PC when running in tandem with Chrome due to a longstanding bug in Windows and NV drivers that will likely never be patched (it is also present in the Linux NV drivers).

TO FIX IT:

What you can do is set your browser or the application your are running that causes the freezing to use the iGPU using AMD or Nvidia's software; Since you have Nvidia, you can do it with Nvidia Control Panel.

GUIDE:

https://support.wacom.com/hc/en-us/articles/1500006265741-How-to-enable-a-specified-application-to-run-with-the-NVIDIA-graphics-processor

If it continues, try disabling hardware acceleration and test if it freezes. Disabling hardware acceleration will make your PC use your CPU more, but it can lead to better stability.

Example of someone else complaining about browser freezing with NV and Chrome browsers:

https://answers.microsoft.com/en-us/windows/forum/all/experiencing-frequent-crashes-freezing-and/e3e9bbe7-6287-4e70-a05c-84e40abbc401

Also keep in mind that Chrome has an active exploit, update it if you are using that browser right now.

https://www.techspot.com/news/96772-security-experts-urge-chrome-users-patch-new-zero.html

Lastly it can be a hardware issue, but since its so rare and you said you saw GPU driver crashing, it's likely an issue with the driver and specific software you are running.

[mh]

Thx for advices! Will look into those