(Norton Anti-Virus) Auto-Protect isn't fixing itself.

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Maddie Gaming Jun 28, 2016 @ 1:35pm

I just got online for the first time in a month due to cable issues, and Norton tells me I need to turn on Auto-Protect. I click the "Fix Now" button under the security tab, and a couple seconds later it tells me that it isn't fixed. A couple more attempts, and it keeps saying the same thing.

What should I do?

>inb4 everyone says to get a different Anti-Virus

< >

Showing 1-9 of 9 comments

[☥] - CJ - Jun 28, 2016 @ 2:24pm

Are there any updates for it? Definitions etc so on? After a month there should be.
Try updating it if you havent and see what happens.

If your subscription ended that could also be a possible cause for auto protect not enabling.

If it comes to it, just uninstall it and reinstall it.

Azza ☠ Jun 28, 2016 @ 2:32pm

Are you using other real-time anti-virus scanners, such as Malwarebytes, etc... on the side?

Maddie Gaming Jun 28, 2016 @ 2:56pm

Originally posted by ☥ - CJ -:
Are there any updates for it? Definitions etc so on? After a month there should be.
Try updating it if you havent and see what happens.

If your subscription ended that could also be a possible cause for auto protect not enabling.

If it comes to it, just uninstall it and reinstall it.

I got and installed an update before I started having this problem.

Originally posted by Azza ☠:
Are you using other real-time anti-virus scanners, such as Malwarebytes, etc... on the side?

No, not really.

Azza ☠ Jun 28, 2016 @ 5:20pm

Depending on your version of Norton... it's not that bad. It's improved greatly compared to it's past of being a slow memory hog.

Norton Security 2016 actually rates quite highly - as they have moved from just virus defintions into more application control, etc. Which is lighter on resources, faster performance, and better detection.

Protection against 0-day malware attacks, inclusive of web and e-mail threats (Real-World Testing) - 164 samples used scored 100% (last March/April)

False detection 1 out of 1,217,779 samples used.

You can compare them here:
https://www.av-test.org/en/antivirus/home-windows/

Just sort by performance / protection. I personally like 'Kaspersky Lab Internet Security 2016', 'MalwareBytes' and/or 'SpyBot'. Norton and Mcafee use to be terrible/slow, but Norton is catching up. I highly recommend application control + firewall, over basic virus definition detections these days.

---

Attempt to reinstall it.

If you are using other security software or other apps which might conflict, ensure they aren't on real-time monitoring, rather just manual run or remove. Multiple scanner can cause slow downs or conflict issues with each others - some now even disable/block each other to prevent this.

Last edited by Azza ☠; Jun 28, 2016 @ 5:43pm

[☥] - CJ - Jun 28, 2016 @ 7:07pm

Originally posted by Azza ☠:
Depending on your version of Norton... it's not that bad. It's improved greatly compared to it's past of being a slow memory hog.

Norton Security 2016 actually rates quite highly - as they have moved from just virus defintions into more application control, etc. Which is lighter on resources, faster performance, and better detection.

Protection against 0-day malware attacks, inclusive of web and e-mail threats (Real-World Testing) - 164 samples used scored 100% (last March/April)

False detection 1 out of 1,217,779 samples used.

You can compare them here:
https://www.av-test.org/en/antivirus/home-windows/

Just sort by performance / protection. I personally like 'Kaspersky Lab Internet Security 2016', 'MalwareBytes' and/or 'SpyBot'. Norton and Mcafee use to be terrible/slow, but Norton is catching up. I highly recommend application control + firewall, over basic virus definition detections these days.

---

Attempt to reinstall it.

If you are using other security software or other apps which might conflict, ensure they aren't on real-time monitoring, rather just manual run or remove. Multiple scanner can cause slow downs or conflict issues with each others - some now even disable/block each other to prevent this.