[RESOLVED] XBOX One Wireless Controller Adapter (Windows 7) Issues and Problems

[xtenthousandnightsx]

I've probably searched forums and how-to guides for about 12-18 hours total over the last week, pulling my hair out trying to solve this. I've tried everything from uninstalling drivers (which were rejected at first because auto-update won't accept the drivers because they aren't digitally-signed) which brought me to the "bcdedit" method, which ended up doing nothing for me. Downloaded the drivers from the Windows Update Catalog - no good.

The Adapter itself installed just fine, it's in my devices as "XBOX ACC" and in Device Manager as "Xbox Wireless Adapter for Windows"

The Adapter is actually capable of pairing with the controller just fine, but it's not usable in any form. It simply connects and is recognized as "Unknown Device" under Human Device Interfaces in Device Manager. When I click on the "Unknown Device" it looks like it's recognized as the controller somewhat, but obviously something is missing here, or perhaps an incorrect driver is installed. When I try to manually install the correct driver, it comes up as "XHID game controller" but then reverts back to "Unknown Device". I am unsure how to roll back whatever drivers it's digging from and remove their presence, or even registry entirely and start fresh. System Restore was a joke, it did nothing.

Windows 7 is up to date, I tried Windows Update as well.

I know I'm missing something very crucial here but I can't for the life of me figure it out and I think I may have a unique situation. It works with the micro-USB, of course, which everyone's been reporting similarly, but having already shelled out the money for the adapter and an Eneloop charge kit, I'd like to make the most of this purchase.

Update 1 (6/2/2016) :

I got the computer to recognize the controller by assigning it as "hid-compliant game controller" but it will only work with things like emulators or MUGEN. It currently does not work for any Steam game. When I try to assign it as "xinput compatible HID device" it gives me an error and says that the driver is not intended for this platform, which puzzles me because other people have had success with it on Windows 7. This is progress at least, I guess. Updating drivers has been a nightmare and it won't seem to replace the old ones when I try to reinstall, it keeps giving me the same error. Is there anything I should be doing with the registry keys for that device to remedy this?

[Bad 💀 Motha]

Leave the Wireless Adapter connected.
On your Controller, remove the batteries. Then use a USB Data cable (MicroUSB-to-USB)
and then connect it via wired, to a USB port.

Go to Control Panel > Windows Updates > click Check for Updates
Look for the updated Xbox Controller Driver under Optional

[xtenthousandnightsx]

Автор сообщения: Bad-Motha

Leave the Wireless Adapter connected.
On your Controller, remove the batteries. Then use a USB Data cable (MicroUSB-to-USB)
and then connect it via wired, to a USB port.

Go to Control Panel > Windows Updates > click Check for Updates
Look for the updated Xbox Controller Driver under Optional

I was very hopeful of this reply and I gave this a shot. Windows 7 was updated about a week ago on my PC, so I updated further to see if it would correct something. I didn't see the aforementioned update, but I went ahead anyway. No such luck :( When I look in Device Manager when I plug in my XBONE controller via micro-usb, it shows up, but is all the way at the bottom under an "unknown" device-tree. A bit puzzling. When I take out the micro-usb and connect it via wireless adapter, same thing, it'll only accept the driver for "HID-compliant game controller" whereas if I try to assign it to anything else (XINPUT compatible HID device) it reverts back to "Unknown Device" under "Other Devices"

[Master0fBlunt]

The "Microsoft XBox One" Wireless controller only has signed Microsoft drivers for Windows versions 8.0 and above. Sorry. You may be able to get around this issue, but only by using 3rd party software.

[Mr. Rubber Ducky]

Just play with XBone pad connected to PC via USB. I play like that, no problems.

[Bad 💀 Motha]

Автор сообщения: Master0fBlunt

The "Microsoft XBox One" Wireless controller only has signed Microsoft drivers for Windows versions 8.0 and above. Sorry. You may be able to get around this issue, but only by using 3rd party software.

Hmm no, it fully support Win7 and above
This changed around Nov-Dec 2015 when they expanded XboxOne support (Wireless) over to Win7, 8.1

Nothing support Win8 anymore, that OS is dead. It must be 7-SP1, 8.1 or 10

[Master0fBlunt]

Автор сообщения: Bad-Motha

Автор сообщения: Master0fBlunt

The "Microsoft XBox One" Wireless controller only has signed Microsoft drivers for Windows versions 8.0 and above. Sorry. You may be able to get around this issue, but only by using 3rd party software.

Hmm no, it fully support Win7 and above
This changed around Nov-Dec 2015 when they expanded XboxOne support (Wireless) over to Win7, 8.1

Nothing support Win8 anymore, that OS is dead. It must be 7-SP1, 8.1 or 10

I do remember that, bc I'm on 8.1 myself so I was obviously elated to here it was coming to 8.1, I just didn't remember it being on 7, thanks for that. In that case yeh, go to "Control Panel", "Device Manager", "Devices", find your controller. Right Click, Properties. Find the driver, completely un-install it, Google the "Patch #" or "Update #" for the XB1 controller support, or manually DL and Install the drivers from Microshaft. I'm surprised mine didn't come w/ a disc either, I guess those days are phased out lol. The good ole days when everything came with drivers, wtf happened lol. Sh!t they were just giving away CD's like halloween candy back then. Remember having piles of AOL disks? lmfao.

[Bad 💀 Motha]

https://www.youtube.com/watch?v=1RIDcLUpWaU

In Windows OS however, you need to allow OS / Device Manager ability to fetch device drivers from Windows Updates. Or it will not work without some sort of manual driver download on your own.

Basically plug in controller via usb cable (no batteries)

Then go to Windows Updates > Check for Updates

Install the Driver

[xtenthousandnightsx]

Автор сообщения: Master0fBlunt

Автор сообщения: Bad-Motha

Hmm no, it fully support Win7 and above
This changed around Nov-Dec 2015 when they expanded XboxOne support (Wireless) over to Win7, 8.1

Nothing support Win8 anymore, that OS is dead. It must be 7-SP1, 8.1 or 10

I do remember that, bc I'm on 8.1 myself so I was obviously elated to here it was coming to 8.1, I just didn't remember it being on 7, thanks for that. In that case yeh, go to "Control Panel", "Device Manager", "Devices", find your controller. Right Click, Properties. Find the driver, completely un-install it, Google the "Patch #" or "Update #" for the XB1 controller support, or manually DL and Install the drivers from Microshaft. I'm surprised mine didn't come w/ a disc either, I guess those days are phased out lol. The good ole days when everything came with drivers, wtf happened lol. Sh!t they were just giving away CD's like halloween candy back then. Remember having piles of AOL disks? lmfao.

The whole thing has been a nightmare haha. I'm not exactly sure how to get the drivers to disappear completely because whenever I uninstall them, they seem to install the same ones I just uninstalled, even when I use the "Have Disk" feature. I feel you though, to not bundle these things with the correct drivers and then push out some half-assed drivers on the windows update catalog is bonkers. I'm just trying to get this damn thing to work, and I'm frustrated when I see that other people on my OS are having success haha. We're getting somewhere for sure though. A lot of the feedback I've gotten on here I haven't gotten elsewhere. I know solution is right around the corner, and I know it's going to be the dumbest thing in the world when it finally clicks haha

Автор сообщения: Bad-Motha

https://www.youtube.com/watch?v=1RIDcLUpWaU

In Windows OS however, you need to allow OS / Device Manager ability to fetch device drivers from Windows Updates. Or it will not work without some sort of manual driver download on your own.

Basically plug in controller via usb cable (no batteries)

Then go to Windows Updates > Check for Updates

Install the Driver

How do you allow device manager the ability to fetch drivers? I just thought it was standard when you allow it to "automatically update and search for drivers" unless there's a box I need to tick?

I'm also working with drivers that keep coming up as "digitally unsigned" in both cases:

1) When connected via micro-usb

http://s33.postimg.org/ulo092yi7/unknown1.png

http://s33.postimg.org/xhqd1iy3z/un2.png

2) When connected via wireless adapter:

http://s33.postimg.org/qxboizo6n/un3.png

----

I've heard of a way to cheat the driver signing, and I explored it, but I don't think I fully utilized it (or really knew how) but honestly it didn't seem to work for me, likely because I missed a step or two.

[Bad 💀 Motha]

Did you just reinstall Windows?
Seems like other drivers have yet to be installed.
You sure you are on Win7 SP1; and that you have latest .NET Framework installed?

[xtenthousandnightsx]

Автор сообщения: Bad-Motha

Did you just reinstall Windows?
Seems like other drivers have yet to be installed.
You sure you are on Win7 SP1; and that you have latest .NET Framework installed?

Finally got it to work! I'm not sure why it decided to work now, but the correct drivers finally installed (I didn't see them anywhere on the Windows Update queue) I guess I can only speculate that running through the Windows Updates and running through ALL of them as of 6/5/2016 was the only thing that would work (for me) A lot of tinkering with rolling back drivers in Device Manager and connecting/reconnecting the controller via USB and Wireless. What a headache. But I'm glad it's over, finally haha. Thanks all of you for your help! I hope that someone finds this thread and it helps them as well.

[Bad 💀 Motha]

Simply go to Device Manager > Xbox Controller > Update Driver > Browse Drivers > there are many versions to choose from. During an update for Win8 and Win10 a few months back; it screwed up driver for Xbox controllers.

[Sintesamuel]

I used the Windows Update Catalog website to find and download the required Windows 7 driver from there, and upon installing it didn't work at all (i.e. got that error message about "driver is not intended for this platform"). After a while I found that my crucial mistake had been that I from the Update Catalog had downloaded the driver version with "x86" architecture instead of "AMD64".
–Why? In the spur of the moment before picking which driver to download I had a quick misconception that x86="Intel processor", and AMD64="AMD processor". And because I have an Intel processor, I therefore selected the (32-bit) "x86"-download by mistake, instead of the 64-bit option correct in my case. (btw, this would never had happened in the first place if they had just written "x64" instead of "AMD64"). So, when I did eventually download and install the AMD64-version of the driver from the update catalog, everything with the installation went smoothly and afterwards the device has been working great, just like it should be :-)

[Bad 💀 Motha]

Yea, whenever you use 64bit OS; that will require x64/64bit Drivers

[stevie_g]

I have legit given up on my adapter. About a month ago, I wiped my computer and the adapter hasn't worked since. I have tried everything this thread has talked about. Still no luck, Windows 7 professional is really getting on my nerves.

[ITNoetic]

Автор сообщения: brian8424

I have legit given up on my adapter. About a month ago, I wiped my computer and the adapter hasn't worked since. I have tried everything this thread has talked about. Still no luck, Windows 7 professional is really getting on my nerves.

Try installing the optional updates in Windows Update. As in, hit the Windows key, go to All Programs > Windows Update, then "Check for updates." Go to Optional when it finds some, and look for any update that has Xbox in it, or looks like "Microsoft - Net - 1/1/2015." The Xbox one should be for the controller itself, and the Net one should be for the adapter. You'll want to have both plugged in via USB.