Azza ☠ May 17, 2019 @ 10:55am
HD Color (HDR) - White washout issue
Using an Acer x27 on Windows 10 with HD Color (HDR) enabled:
Settings > Display > Windows HD Color > Play HDR games and apps

It appears fine, till it comes to taking a screenshot (print screen) or recording a video, then that image/video will appear completely washout white.

Disabling this option fixes the washout problem, but is there a way to keep it enabled without the washout?

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Showing 1-4 of 4 comments
TehSpoopyKitteh May 17, 2019 @ 11:10pm 
Are you a NVIDIA user? If so go to the “change resolution” section in NVIDIA Control Panel and change the color range to “full”, and the pixel colors to 8cpp. Make sure the output is RGB mode. and you’ll have nothing washed out.
Azza ☠ May 18, 2019 @ 9:11am 
Originally posted by Teh Spoopy Kitteh:
Are you a NVIDIA user? If so go to the “change resolution” section in NVIDIA Control Panel and change the color range to “full”, and the pixel colors to 8cpp. Make sure the output is RGB mode. and you’ll have nothing washed out.

Thanks for the suggestion.

Currently using Nvidia 430.64 drivers.

I have not set under right-click desktop > Use NVIDIA Control Panel > Change Resolution

Use NVIDIA color settings...
- Desktop color depth: Highest (32 bit)
- Output color depth: 8bpc
- Output color format: RGB
- Output dynamic range: Full

Is that correct?

The graphics itself still appear fine, but when screen capture or video recording occurs it's still washed out white for me. It's very noticable, as light grays turn white and the house roof happens to be white, merging in with sky.

For now, I've disabled the Win 10 HDR while taking those screens, then re-enabled it afterwards. Is this just me or is Win 10 is glitchy when it comes to it's HD Color (HDR)?
Last edited by Azza ☠; May 18, 2019 @ 9:13am
Autumn_ May 18, 2019 @ 10:40am 
Yeah, I remember hearing somewhere that Windows is trash with HDR.

And, I'm not very knowledgeable when it comes to HDR, so I'm not 100% sure.

But if you have a HDR 300 / 400 or whatever the lowest 2 are, they dont offer anything more than just turning the brightness up, resulting in 'different' colours, but still not good.

That could be your issue, in which case, HDR would be a no-go. You would need a better monitor.
Azza ☠ May 18, 2019 @ 10:49am 
Originally posted by Autumn:
Yeah, I remember hearing somewhere that Windows is trash with HDR.

And, I'm not very knowledgeable when it comes to HDR, so I'm not 100% sure.

But if you have a HDR 300 / 400 or whatever the lowest 2 are, they dont offer anything more than just turning the brightness up, resulting in 'different' colours, but still not good.

That could be your issue, in which case, HDR would be a no-go. You would need a better monitor.

The Acer Predator X27 is probably one of the best you can get at the moment for a PC monitor:

144Hz, G-SYNC, 99% Adobe RGB, Quantum Dot, ‎10-bit (8-bit+FRC) HDR10 (1000 nits) with 384-zone backlights.

Coupled with a RTX 2080 Ti graphics card

This is my 'work' PC. I didn't pay for those myself, but my job doesn't mess around when it comes to quality technology.

It must just be an issue with Windows doing HDR, as I haven't had any other problems with it at all and looks pixel perfect on everything else. Games look amazing at least.
Last edited by Azza ☠; May 18, 2019 @ 10:51am
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Date Posted: May 17, 2019 @ 10:55am
Posts: 4