Event id 1014 - Im losing my mind (Internet issue)

[Wehzy]

I know this might be not the right place for this.. but i've no idea who i could ask anymore. I asked everywhere i could and now im here.


Im having internet issues since like 2 years? It started totally random but didn't bother me that much, it wasn't that bad. Maybe 1-2 disconnects per week, but recently it got REALLY bad. Whenever i try to play any video game online it disconnects almost instantly and then it comes back few min later. Also it does disconnect when i browse through the internet but not as frequent.

Im totally out of ideas what i could do to fix that internet issue, cuz i've tried a lot of solutions but NONE of them fixed the issue. This is really giving me a headache.

This is what i tried to fix it:

-Disabled ipv6
-Changed DNS server multiple times
-Updated router firmware
-Full reset of network settings in windows
-Disabled "allow computer to turn off device" in device manager did not fix the issue.
-Full router reset
-Disabled proxy in windows settings
-Reinstalled realtek ethernet driver
-Uninstalled VPN
-flushed IP/DNS / renew

Event log says its event ID 1014 and it could't resolve the WPAD DNS server.

Im NOT on WiFi and 100% sure its NOT a router issue because my router has been online for over 50 days and my internet is keep crashing. (ONLY MY PC, every other system in the house does not have this issue)

I've a feeling if i buy a new LAN cable the issue will still be there..
I'd appreciate any help because im really losing my mind slowly.

If anyone has fix for this issue i'd buy you a game up to 40 euro.(but next month)

I dont think my pc specs are needed but here there are:

●Motherboard: MSI B450M PRO-VDH PLUS

●CPU: AMD Ryzen 5 2600 @ 3.60 Ghz

●GPU: MSI RTX 2060 6GB

●Memory: 16GB DDR4 RAM @ 3200Mhz

●Storage: 250GB, 512GB, 2TB

●Monitor: Viewsonic XG240R 144hz

●Keyboard: HyperX Alloy FPS RGB

●Mouse: Razer Deathadder V2

●Mousepad: SteelSeries QcK heavy

●Headset: LOGITECH G332

●Tablet: Wacom Bamboo CTL-470

●Sondsystem: Logitech Z506 5.1

[Wehzy]

edit:

Internet crashes / loses connection to DNS server MOSTLY while gaming (90% of the times it happens while gaming online)

[Illusion of Progress]

First suggestion, if you're willing to buy someone something if it fixes your issue, instead put that money towards trying a new cable that you thought of but said you didn't want to try. It's very likely this may not solve your issue and I get the hesitance of that (I'm currently dealing with an issue and waiting on an RMA for my PSU, even though I think I'll still have the issue afterwards), but a lot of trouble shooting is process of elimination.

If the cable doesn't help and/or you want to skip past that, I'd say the issue lays in the NIC or its drivers, because it sounds like you've just about ruled out other things, like the router and Windows. My own NIC also has an issue (not the same as yours, as it's more reproducible and less random, but intimately the NIC is flawed and Intel fixed it in a revision), but I know similar problems are had with certain Realtek solutions. Have you looked up if the particular Realtek NIC your motherboard uses is known to have disconnect issues with itself or its drivers?

[Wehzy]

Originally posted by Illusion of Progress:

First suggestion, if you're willing to buy someone something if it fixes your issue, instead put that money towards trying a new cable that you thought of but said you didn't want to try. It's very likely this may not solve your issue and I get the hesitance of that (I'm currently dealing with an issue and waiting on an RMA for my PSU, even though I think I'll still have the issue afterwards), but a lot of trouble shooting is process of elimination.

If the cable doesn't help and/or you want to skip past that, I'd say the issue lays in the NIC or its drivers, because it sounds like you've just about ruled out other things, like the router and Windows. My own NIC also has an issue (not the same as yours, as it's more reproducible and less random, but intimately the NIC is flawed and Intel fixed it in a revision), but I know similar problems are had with certain Realtek solutions. Have you looked up if the particular Realtek NIC your motherboard uses is known to have disconnect issues with itself or its drivers?

Thats the plan. When i have money i'll try a new cable first. I didn't said i dont wanna try, i said im pretty sure its not the cable. Still worth a try.

I did reinstall the realtek drivers but that did not help. About the NIC, no i haven't looked that up. I mean i hadn't those issues and then it suddenly started.

where do i see my nic? im about to try everything if it somehow fixes my internet.

I think imma try update my windows to 11 and see what it does tomorrow or so..

[Bad 💀 Motha]

Talk with the ISP. If needed request a Modem replacement.

[Wehzy]

Originally posted by Bad 💀 Motha:

Talk with the ISP. If needed request a Modem replacement.

Forgot to mention. I did that, they said its all fine on their end

[Bad 💀 Motha]

Buy a PCIE NIC with Intel Chipset.
Or test with a cheap USB to RJ45 Ethernet Adapter.

But it cant hurt to have extra ethernet cables. Try that first. Use CAT5E or CAT6A

[76561198343548661]

Your Windows should be broken , in particular Internet hosts and etc . Aside from setting manually DNS server , might try to reset the Hosts file back to the default . Google it for the step by step instuctions .

[Bad 💀 Motha]

If the Windoes Hosts file is modified, Defender would have flagged it.

[Illusion of Progress]

Originally posted by Wehzy:

I mean i hadn't those issues and then it suddenly started.

Your initial post says you've had this issue since the start two years ago though, and that you lived with it and that it's worse now?

Originally posted by Wehzy:

where do i see my nic? im about to try everything if it somehow fixes my internet.

Your motherboard uses the Realtek 8111H Gigabit NIC.[www.msi.com]

It might be worth trying different drivers for it, even if they aren't the newest. I'm not sure if that particular NIC is known to have disconnect issues though, but even if not, you're apparently having issues so it's worth trying to investigate. I noticed a couple years ago (like the time your motherboard is from), I saw a number of people saying they were having issues with NICs disconnecting, sometimes randomly, or sometimes only under certain reproducible conditions. It's possible there wasn't a higher than normal amount of poor NICs around that time and it was just my exposure to people reporting it purely because I was having issues with my own and thus looking into it, but right now it seems like the NIC, its drivers, and perhaps your ethernet cable are the only variables that remain so that's the direction I'd look to research to try and solve it.

If no other system in your house is having the issue, can you rule the cable out without purchasing one by changing it with one of them? Or are all other systems wireless connecting?

[76561198343548661]

i have Realtek LAN adapter/chip . My download speed is 280mbit/s , no disconnects ever . My laptop has the same brand LAN chip , no issue ever . The old thing is 10 years old and is in full service , yeah .

[Crawl]

I know you don't think it's the router but are the other devices that don't have issues wired as well? Have you tried moving your pc to a different lan port on the router? Have you tried connecting directly to the modem to see if the issue persists? Those are just a few free ways to try a narrow down the possible cause.

[Sackback]

I'm here because I'm browsing posts that came up in a search.

It sounds like it's not a WPAD problem, that the event ID 1014 is a consequence of the problem.

However you can try turning off the WPAD service. You would have to do it in the registry.

Two websites that show how to do it are
https://learn.microsoft.com/en-us/answers/questions/181480/is-it-possible-to-use-a-proxy-on-windows-10-withou.html
https://www.eightforums.com/threads/unable-to-disable-a-service-greyed-out.28321/

As usual, don't make changes to the registry that you've seen on the internet until you've done your own research, and I'm not advising you to do it; I can't be responsible for any consequences -- no warranty express or implied.

[[N]ebsun]

Is it losing just internet or losing network altogether ?

Try opening up command prompt and doing a trace to google or whatever known reachable ip and see where it fails.

[emoticorpse]

Get a new router but a decent one, I had a old router with constant disconnects on heavy downloading and getting a new router fixed it.

[76561198343548661]

Our router was TP-Link Archer C50 ac1200 - 4 antennas . Not expensive here in Europe but very good .

Now is a Huawei . Very good too . The ISP provides routers on its own , in order to have direct connection to the fiber optics and a better control .