Upgraded to 13700k have missing driver in device manager

[SenMithrarin85]

As title. I've installed all the drivers for the board (MSI mag tomohawk WiFi ddr5) and I'm missing the PCI Data Acquisition and Signal Processing Controller driver. Can anyone help?

The intel driver utility doesn't even recognise it's missing so that's no help

[Bad 💀 Motha]

You obviously did not installed ALL of the driver packages.


https://www.msi.com/Motherboard/MAG-Z690-TOMAHAWK-WIFI/support#driver

When you click Win11 64 and also Driver. Below this will be another box for you select which drivers to download.

Download all of them
Install one package and reboot. And then the next... until all are installed.

The missing device is under Other Drivers

[Crashed]

引用自 Bad 💀 Motha：

You obviously did not installed ALL of the driver packages.


https://www.msi.com/Motherboard/MAG-Z690-TOMAHAWK-WIFI/support#driver

When you click Win11 64 and also Driver. Below this will be another box for you select which drivers to download.

Download all of them
Install one package and reboot. And then the next... until all are installed.

The missing device is under Other Drivers

Is the device a hardware monitoring device by any chance?
Data acquisition traditionally means devices intended to convert signals into digital data.

[Bad 💀 Motha]

EVGA says it's a type of Acceleration Device. Part of the Chipset and mainly deals with the USB TYPE-C

As their Z690 kingpin boards have the same thing and issue when not installing all of those extra drivers.

[SenMithrarin85]

引用自 Bad 💀 Motha：

You obviously did not installed ALL of the driver packages.


https://www.msi.com/Motherboard/MAG-Z690-TOMAHAWK-WIFI/support#driver

When you click Win11 64 and also Driver. Below this will be another box for you select which drivers to download.

Download all of them
Install one package and reboot. And then the next... until all are installed.

The missing device is under Other Drivers

I installed every driver on that page including the audio firmware update. Even with all of them in, there is still that missing device.

Those drivers are also not even fully compatible. the intel graphics driver for example fails to install because its too old to recognise the raptor lake cpu integrated graphics. I had to pull that one from intel directly.

with all due respect, i'm not that ignorant. I am asking here because I have literally tried everything i can to find the driver for whatever that device is. Even those dubious driver updater programs could not find anything. Windows update could not find anything.

[Bad 💀 Motha]

Ok I just thought I'd ask because it's easy to over look cause when you first go to the support site for your motherboard, all I first see when I changed BIOS to DRIVERS was the Intel Chipset INF.

But yes I wouldn't rely on the Motherboard website for the very latest drivers. They usually do not do that. And if they do offer updated ones it's maybe once a year for the 2 or 3 year life of the motherboard, in terms of support.

Did you go to Windows Updates and click Check for Updates, then click the Optional section and see if has the driver?

Some said that for whatever reasons, the Intel drivers for GNA Scoring Accelerator and Serial I/O; that those installers do not work. Instead extract the contents with 7-ZIP app and then go into the folder of the extracted contents and right click the INF file, click Install. But only after going into Device Manager and removing the Uninstaller device that is listed. Then after install of the INF file takes place, restart Windows.

When you go to run Driver Installer Packs, right click their EXE and click Run As Admin

Might also help to install MSI CENTER app for your motherboard and see if that is able to update your drivers

[SenMithrarin85]

引用自 Bad 💀 Motha：

Ok I just thought I'd ask because it's easy to over look cause when you first go to the support site for your motherboard, all I first see when I changed BIOS to DRIVERS was the Intel Chipset INF.

But yes I wouldn't rely on the Motherboard website for the very latest drivers. They usually do not do that. And if they do offer updated ones it's maybe once a year for the 2 or 3 year life of the motherboard, in terms of support.

Did you go to Windows Updates and click Check for Updates, then click the Optional section and see if has the driver?

Some said that for whatever reasons, the Intel drivers for GNA Scoring Accelerator and Serial I/O; that those installers do not work. Instead extract the contents with 7-ZIP app and then go into the folder of the extracted contents and right click the INF file, click Install. But only after going into Device Manager and removing the Uninstaller device that is listed. Then after install of the INF file takes place, restart Windows.

When you go to run Driver Installer Packs, right click their EXE and click Run As Admin

Might also help to install MSI CENTER app for your motherboard and see if that is able to update your drivers

both the serial IO and scoring accelerator are listed under the system devices in device manager. As is all my other known hardware.

MSI centre found some outdated drivers, but the missing one is still there.

I find it hard to believe that there is literally only a single forum post about this issue

Update: solved the issue by updating to the 22h2 build of windows 11. The missing device (whatever it is) is no longer showing in device manager. I used the exact same driver packages too so who knows 🤷

[Nettle]

引用自 SenMithrarin85：

Update: solved the issue by updating to the 22h2 build of windows 11.

I did some digging. Looks like Intel PMT / VSEC stuff. Raptor Lake, specifically.

~~~

INTEL - System - 10.1.49.6

Company: <ENTITY_NAME_HERE>
Driver Manufacturer: INTEL
Driver Class: OtherHardware
Driver Model: Intel(R) Crashlog - A77D
Driver Provider: INTEL
Version: 10.1.49.6
Version Date: 7/18/1968

https://www.catalog.update.microsoft.com/Search.aspx?q=intel%20crashlog%20a77d

[Crashed]

引用自 Unarmed Bandit：

引用自 SenMithrarin85：

Update: solved the issue by updating to the 22h2 build of windows 11.

I did some digging. Looks like Intel PMT / VSEC stuff. Raptor Lake, specifically.

~~~

INTEL - System - 10.1.49.6

Company: <ENTITY_NAME_HERE>
Driver Manufacturer: INTEL
Driver Class: OtherHardware
Driver Model: Intel(R) Crashlog - A77D
Driver Provider: INTEL
Version: 10.1.49.6
Version Date: 7/18/1968

https://www.catalog.update.microsoft.com/Search.aspx?q=intel%20crashlog%20a77d

Fun fact - Intel drivers are dated on the date Intel was founded in order to put them at the lowest possible priority rank when Windows picks the best driver to install.

[_I_]

never rely on windows update for the correct drivers

always get them from the hardware mfg sites

[SenMithrarin85]

引用自 _I_：

never rely on windows update for the correct drivers

always get them from the hardware mfg sites

Thats what ive always done. Only time windows update ever found a driver I needed was when I installed windows 7 on an old dell windows vista laptop. the driver for the ricoh memory card reader wouldn't install and all dells drivers were for vista.

Plus, in this instance, the oem site never had the driver. Or it it did, the 22h1 build of windows 11 wouldn't detect it

[Bad 💀 Motha]

You realize that drivers from a different OS still works in Win10 right? Depends on the device and the drivers would most likely have to be 64bit. As Win10 and Driver Booster didn't have the correct AMD SATA AHCI Driver for a few AMD 8 series chipset motherboards. I used a AMD Chipset Driver package from approx 2016 that was made for Win7/8 and it runs under Win10 64bit 22H1 and H2 just fine and installed the correct driver.

[Crashed]

引用自 Bad 💀 Motha：

You realize that drivers from a different OS still works in Win10 right? Depends on the device and the drivers would most likely have to be 64bit. As Win10 and Driver Booster didn't have the correct AMD SATA AHCI Driver for a few AMD 8 series chipset motherboards. I used a AMD Chipset Driver package from approx 2016 that was made for Win7/8 and it runs under Win10 64bit 22H1 and H2 just fine and installed the correct driver.

Likely many of the lowest level Windows NT features haven't changed in any meaningful way to make such drivers incompatible.

[[☥] - CJ -]

引用自 Bad 💀 Motha：

I had the same thing happen. Was never cleared up until I ran IObit Driver Booster and it found what was needed.

This

[Bad 💀 Motha]

Doesn't seem to be a magical fix on all Motherboards though, like the one the OP is using. Or the EVGA Z690 Kingpin. It worked on various boards I tried from ASUS and Gigabyte though.

[Crashed]

引用自 Bad 💀 Motha：

Doesn't seem to be a magical fix on all Motherboards though, like the one the OP is using. Or the EVGA Z690 Kingpin. It worked on various boards I tried from ASUS and Gigabyte though.

Will Z690 boards from multiple vendors experience this issue when upgraded from 12th to 13th Gen? I have a 13th Gen scheduled to be delivered Tuesday.