Coil Whine from hell

[Cyg]

I bought an RTX 3080 ASUS TUF OC to replace it with my 3070 rtx.

Immidiatly after installing the card I get major coil whine as soon as I start any game, the worst you can possibly imagine.

I undervolted the GPU by quite a lot, didn't help much
I capped FPS to 60 still very loud whine. (louder than fans at 100% speed)

Is there anything else I can do? can a new psu improve the coil whine?

My current PSU is a Cooler master master watt 750, it worked flawlessly together with my previous AORUS MASTER 3070 RTX, no coil whine even at 400fps.
So I guess a new PSU won't solve the problem?

I recored the coil whine (you have to listen to it with a mobile device)


Witcher 3 60fps and undervolted
https://voca.ro/1oGfGX4jnjnG


GTA5 60fps , undervolted:
https://vocaroo.com/1fXwfiOmaYFJ


The whine is so insane that I physically want to destroy the card....

ASUS does not want to help me because they say the card is healthy and we don't handle coil whine cases.

I'm really dissapointed , almost crying. I waited so long for the 3080, now I finally got it, it's an amazing card but unfortunatley it arrived with a jet engine attached to it.

Is there anything I can do? A better PSU?

[Cyg]

I would avoid ASUS at all cost, I read now that many ASUS TUF cards have coil whine issues... but probably nowhere near as severe as my card though.

[Cyg]

Escrito originalmente por Illusion of Progress:

Great, now I'm panicking again. Coil whine is a huge turn off to me, I actually will not use a device that does it (yes, I know, technically many if not all produce the noise as a by-product of operation, but it's when it's in audible hearing range that its a big issue).

Never had to worry about it until I tried buying a GTX 970. My GTX 1060 borderline does it (interestingly, only under one scenario, and it involves Minecraft of course) but it's very, very, very barely there even in that situation, and not there otherwise.

I was worrying it might be a potential issue given power draw of cards is going up, but I didn't see too much mentions of it, at least not compared to the Maxwell days. Hopefully by time I go to replace this GTX 1060, it's not presenting itself as a big issue.

Also, Asus went on my "do not purchase for GPUs" list I guess if they really don't honor this, but a lot of people say most/all wouldn't honor such a thing. Not even sure if EVGA would still honor such a thing (but they did for me in 2016). I know it might not be a "defect" insofar as intended operation, but when operation of a product causes a by-product so bad that its intended use is rendered unpleasant for some, then it indirectly is for those people. I know this is a subjective thing and probably opens a whole lot of other doors, but as someone else this bothers like it does OP, such a situation truly is a nightmare to deal with.

My thinking is (keep in mind I'm entirely speaking from a place of ignorance here as I'm not at all versed on designs of graphics cards) either so few people should be returning a product over it if it's truly not much of an issue, and those will only be the ones that it really bothers, or enough will that it will really hurt profit margins, in which case it's a bigger problem than manufacturers want to admit, while doing nothing about.

Last time I was in this issue, I gave up on modern GPUs and went with an entry level GPU from a couple generations ago. If I were in OP's sport, I would have went back to the RTX 3070, but maybe I say that because that's already something that would be ludicrously fast for my uses. Glad I don't have the problem where I melt if I'm not getting triple digit frame rates in every game on maximum settings, but that's what makes it sad. Even with less demands and at the mid-range I was still having that issue bad, which makes me wonder, if I went for an RTX 4060 or 4070, would I likely be looking at such issues again? If I do, it's not like there's an entry level card from a couple generations ago sitting on a Best Buy shelf for $70 like last time.

Escrito originalmente por UberFiend:

https://wwwtechpowerup.com/forums/threads/how-to-quickly-easily-fix-coil-whine-coil-choke-noise.294015/

Thank you! I'm going to save this in case it ever proves useful in the future. It certainly would have seven or eight years ago.

I had many GPU's before this one. And never had a card with noticable coil whine. My previous card the AORUS MASTER RTX 3070 was really amazing, no coil whine at all , even at very high FPS. This is my first ASUS card and probably the last one. The card itself is really good, very low temperatures, fans are very quiet even at high rpm. I can also undervolt the card very heavy.

But yea I keep it, and will check every month if the coil whine has improved somehow.

[Cyg]

Also my supplier made it impossible for me to return the card. unfortunatley they don't have replacement cards and in addition I accidently made a minor scratch on the package while opening it. (the box only, not the card itself) they immidiatly said they won't take it back even though the dutch law regarding to webshops clearly states:

"it is not allowed to demand original or unopened packaging in the return conditions. It is also not allowed to charge a fee for a design packaging. This is because a consumer must be able to unpack and install a product (if necessary). If a seller were to demand undamaged, original packaging, the right of withdrawal could be limited too easily. For example, suppliers can have dozens of designs that cannot be opened without being damaged."

[Cyg]

Escrito originalmente por _I_:

very rarely a mfg allow rma for coil whine

verify its the gpu, not the psu or mobo
they also have choke coils that can whine at specific loads

Its 100% the GPU, my previous card worked flawelessly with the PSU and almost made no noise. I also double checked it and listened to it myself, and it's my GPU.

[Azza ☠]

ASUS has a really good warranty. Their ASUS Strix cards are also extremely good quality.

Why don't you just RMA it with them?

You purchased the graphics card brand new right? It's not some 2nd hand been previously used to mine Bitcoin, etc?

[Heretic]

I have an Asus TUF OC 3080 12gb. I have no coil whine. In fact, it seems like a solid well built card. Of course, I brought mine brand new and wouldn't settle for an open boxed card. Brand new comes with a sealed box and the card will be covered with protective film stickers.

It isn't a design flaw, so if you have a problem with one then just return it.

Over here I can return a card, for whatever reason, to the retailer even if I've had it for a couple of months (full refund). There are laws to protect the consumer, and even if this fails a straight up RMA will be through the retailer for the first year. This is why it's best to buy from reputable sources. Amazon is also very good in this area, so long as you buy from them.

[Cyg]

Escrito originalmente por The:

I have an Asus TUF OC 3080 12gb. I have no coil whine. In fact, it seems like a solid well built card. Of course, I brought mine brand new and wouldn't settle for an open boxed card. Brand new comes with a sealed box and the card will be covered with protective film stickers.

It isn't a design flaw, so if you have a problem with one then just return it.

Over here I can return a card, for whatever reason, to the retailer even if I've had it for a couple of months (full refund). There are laws to protect the consumer, and even if this fails a straight up RMA will be through the retailer for the first year. This is why it's best to buy from reputable sources. Amazon is also very good in this area, so long as you buy from them.

Mine was completely new as well. i'm 100% certain about that. It came with the original package and all protection foil was attached to the card.

It's just a bad unit unfortunatley. Well the card itself is healthy but there is a boeing engine attached to it.
Some cards have coil whine.. moderate most of the time or if you're really unlucky like I am, severe coil whine. Consider yourself lucky that you don't have to experience this crazy coil whine.

I can't return it unfortunately because I damaged the package, the damage is only minor(one small piece of paper from the box got loose during unboxing) but it's enough for them to not being allowed to RMA. I sent my supplier an email that I want a replacement card but they refused, so I might go to court. I also replied that I will write negative reviews about their company on every populair Dutch hardware site. They didn't even want to listen to the issues I experience wtih this card.

here in the netherlands Amazon is not really populair. we use other sources. There is no clear winner here.

[Heretic]

Packaging doesn't matter. The worst they can do is charge you for that and only if you're returning the card for no reason. It shouldn't be more than 10-20 dollars/pounds.

Be firm with them. This is what you want, so don't settle for a defective unit. You should not have any coil whine from the card under normal use.

[Cyg]

Escrito originalmente por Azza ☠:

ASUS has a really good warranty. Their ASUS Strix cards are also extremely good quality.

Why don't you just RMA it with them?

You purchased the graphics card brand new right? It's not some 2nd hand been previously used to mine Bitcoin, etc?

Tried that already and they replied they never handle coil whine cases as the card itself is healthy.

[Cyg]

Escrito originalmente por The:

Packaging doesn't matter. The worst they can do is charge you for that and only if you're returning the card for no reason. It shouldn't be more than 10-20 dollars/pounds.

Well here in the Netherlands most companies do evertything they possibly can to make things impossibe for you.
I received this email from my supplier:

"Thank you for your email.

If you no longer have the factory or damaged packaging, we cannot take the product back, even for a reduction in value.

Sincerely,

Marvin
Customer Service Officer"

[Heretic]

Seek legal advice, because that response sounds like a load of bollocks.

[Cyg]

But anyway...

New PSU arrives in 2 hours ( probably won't fix the issue but it's worth a try)

My old PSU made no noise at all with my 3070 card but it was a coolermaster master watt 750 bronze. Now I get a 1000 watt seasonic platinum.

And it's fine really, I keep my ASUS TUF card, the pc is standing in the hall way next to a big wall so I cannot hear the coil while anymore because my monitor is in the other room.

[Cyg]

Escrito originalmente por The:

Seek legal advice, because that response sounds like a load of bollocks.

Yea I agree, it made me really angry to be honest. I replied that I want a replacement unit or I take legal action. They hafven't replied yet though. but this company is breaking laws clearly.

[Cyg]

Escrito originalmente por The:

Over here I can use the "Consumer Contract Regulations" and Citizens Advice. While this usually applies within 14 or 28 days, it can be used for a period of 12 months. In your case it would hold up because there's reason to be unsatisfied with the product. The retailer is now your enemy in this situation. You need to find the equivalent in your country and hit them with it. It's worth a try and should only require a few emails.

We have something similar here and I'm going to contact them soon.

We have a law regarding returning a product in fabric package :

"it is not allowed to demand original or unopened packaging in the return conditions. It is also not allowed to charge a fee for a design packaging. This is because a consumer must be able to unpack and install a product (if necessary). If a seller were to demand undamaged, original packaging, the right of withdrawal could be limited too easily. For example, suppliers can have dozens of designs that cannot be opened without being damaged"

So my supplier is breaking the law here.

[Andrius227]

Next time buy from amazon. Returning stuff to amazon is easy and free.