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Reinstall the OS, the other C Drive data will get pushed over to "C:\Windows.old"
Yeah, I have the OS installed on a flash drive. But are you sure it will create the windows.old file/folder thingy and if the owner's Windows has an activated key, will it also automatically activate the key?
The OS will auto self re-activate once connected to Internet.
To check that, press Winkey+i and click "Updates & Security" > "Activation"
Which should verify this it has occurred.
Then because the OS is fresh again, click on "Windows Updates" and perform all of those updates until no more are left to do; might take a few reboots until they are all completed.
Just ignore the part about "Easy Recovery Essentials" that is their product they want you to buy, just scroll past it and do the native OS MBR recovery.
Can you take some pictures of what you see in the OS installer screens where there is this problem(s) you speak of?
After taking all your pics, you can simply upload them to a single posting via IMGUR.com and once uploaded, share that finalized web-address into here so we can see.
Can you take some pictures of what you see in the OS installer screens where there is this problem(s) you speak of?
After taking all your pics, you can simply upload them to a single posting via IMGUR.com and once uploaded, share that finalized web-address into here so we can see.
If you can get to a command prompt, type "wmic diskdrive get status"
https://www.thewindowsclub.com/hard-disk-drive-health
https://gyazo.com/30418726b15ba19b68eceaf648cfdc47
https://gyazo.com/f7523875127a0fb1357834c06b36b90d
https://gyazo.com/c5ca633c585f71f51a82558429c7bc3c
https://gyazo.com/46cdca86e696e43889d41a7d5fe70efe
I see. I could try that.
I'll try that. I did try other commands but none of them seemed to work, so hopefully this one will.
There is no valid partitions defined, but also no usable space to create a new partition either. This can sometimes happen if you have removable media like USB sticks and SD cards inserted. It can also happen when there's a parttion type present that Windows doesn't understand (like certain types of linux/unix partitions), or when the partition table is just borked/inconsistent.
https://blogs.technet.microsoft.com/asiasupp/2012/03/06/error-we-couldnt-create-a-new-partition-or-locate-an-existing-one-for-more-information-see-the-setup-log-files-when-you-try-to-install-windows-8-cp/
You can probably also use DBAN (Darik's Boot And Nuke) to completely remove all information from the disk and try again.
If neither of these options works the disk may be failed as already suggested. You can usually get a diagnostics utility from the disk OEM to diagnose that, or the BIOS on certain laptops might contain a built in utility for diagnosing disk health.
Why do you always recommend this non-sense?
USB Flash Drive is 100% the way to go regarding this kind of thing.
Most Laptops don't even have Optical Drives anymore cause no one really uses or needs them.
Making a Win10 DVD is rather pointless cause it becomes an outdated coaster very quickly.
When your Win10 flash drive becomes outdated you re-wipe it and grab latest ISO down the line when needed to do another reinstall or clean install later down the road.
You selected Upgrade, never do that, select Custom
I used both the utility for checking out the hard disk and it was okay, and even used the command I was given and in the CMD it said OK.
Oh, man. Sounds like a lot of work just to get this one lousy hard disk working...
Well yeah, to see if either options would work, which none have.
What is the drive brand + model?
How old is it?