Bad GPU?

[dirthurts]

Hello fellow glorious PC enthusiast. I have a problem.


My computer keeps crashing to a gray (or black) screen. It happens almost always when launching a game, or playing for a few minutes. I noticed my graphics card had been running louder than normal lately, although the temperatures were still quite good. I did just get a new 1440p monitor, so perhaps It's just working harder (Gigabyte RX 580 4GB).
internal case temperatures and CPU were great, though.
I've tried updating drivers, trying older drivers, running driver cleaners, re-installing software (Warframe, Steam, drivers, etc), scanning for viruses, running memtest and a few others with no signs of trouble.
The issue seems to be the GPU, as I have narrowed down basically everything else but I'm not certain as I don't have parts to swap it out for.
It's rare (although it has happened twice) to get the crash outside of playing a game, so it seems to be once a load is on the card that it happens.
it's a hard lock with no computer response. A reboot is required to get it back running again.

Any thoughts?

[dirthurts]

I think it topped out in the high 60's.

[upcoast]

dirthurts님이 먼저 게시:

I think it topped out in the high 60's.

At stock my msi armor Rx 580 8gb shoehorned into a mid atx case with 9 drives hovers around 72ish c gaming.

Ps, the Rx 580 isn't really for 1440p and the GTX1070 is a stretch also with the way new games are slapping GPUs around.

https://www.youtube.com/watch?v=DIU9dfAULJs

[dirthurts]

upcoast님이 먼저 게시:

dirthurts님이 먼저 게시:

I think it topped out in the high 60's.

At stock my msi armor Rx 580 8gb shoehorned into a mid atx case with 9 drives hovers around 72ish c gaming.

Ps, the Rx 580 isn't really for 1440p and the GTX1070 is a stretch also with the way new games are slapping GPUs around.

https://www.youtube.com/watch?v=DIU9dfAULJs

Yeah that's been covered already. I disagree as it does a pretty solid job in almost all situations.
It's not reason to create the crash I'm dealing with though, so I'm not sure what the relevance is.

https://www.youtube.com/watch?v=AtgiZvuLY5I&t=876s

[upcoast]

dirthurts님이 먼저 게시:

Hello fellow glorious PC enthusiast. I have a problem.



The issue seems to be the GPU, as I have narrowed down basically everything else but I'm not certain as I don't have parts to swap it out for.
It's rare (although it has happened twice) to get the crash outside of playing a game, so it seems to be once a load is on the card that it happens.
it's a hard lock with no computer response. A reboot is required to get it back running again.

Any thoughts?

You might be a victim of bad vram, ♥♥♥♥♥♥ psu or messed up drivers.

Have you run Furmark and does it freeze/lock up then crashes right away then it could be the vram.

My R9 280x went that way but I can still game on it but mining or furmark it just freezes and goes blank asap.

Rx 580 it's happened a few times under max stress but not lately so I put it down as an anomaly or driver issues.

You did run DDU when needed through all this right?

Ps RX580 is not a 1440p card no matter how much you want to believe it is.

Pss, the Rx 580 should be under warranty so use it that's what it's there for.

[dirthurts]

I think you might be right with the Vram. I've tested the PSU, it's good.
Everything runs great until there is a GPU load. Games will launch, but a couple minutes in it's usually a hard lock.
I've actually just did a fresh install of the OS, just to eliminate any software issues from old drivers with no change.
I bit the bullet and ordered another card and I'm going to swap it out and see what that shows. Sigh.

[upcoast]

dirthurts님이 먼저 게시:

I think you might be right with the Vram. I've tested the PSU, it's good.
Everything runs great until there is a GPU load. Games will launch, but a couple minutes in it's usually a hard lock.
I've actually just did a fresh install of the OS, just to eliminate any software issues from old drivers with no change.
I bit the bullet and ordered another card and I'm going to swap it out and see what that shows. Sigh.

I hope the new one works out for you.

[dirthurts]

o.K. i'm stumped.
New GPU (Still and RX 580) but now it's not crashing. Now, the screen is cutting to black and back, over and over.
Tried a brand new PSU, the same problem persists.
So, I don't know if this is a new problem or a related problem that was causing the initial problem.
I've only tried Warframe so far. I'm going to try some more once they download.

Any thoughts?

[upcoast]

Even though it's the same model card clean with DDU and install the gpu drivers again.

[dirthurts]

Yeah, i've actually did that twice already.
An update though. Turning the game down (warframe) down to 1080p stopped the blackouts. Also, Quantum Break at 1440p didn't black out...
So...maybe a bad driver or game issue?
Still no crashes, so i'm sure the old GPU was bad at least.

O.K. Looks like it's a game thing...maybe. had to turn on Vsync in game and set the refresh rate in game to 85hz to make it stop...

Nevermind, it's doing it in Quake Champions also when i set the game to 144hz 1440p...
Bummer. Any ideas? This is getting a little crazy.

[upcoast]

dirthurts님이 먼저 게시:

Nevermind, it's doing it in Quake Champions also when i set the game to 144hz 1440p...
Bummer. Any ideas? This is getting a little crazy.

There was a lot of black screen complaints on the Rx 480 and Rx 580.

I was nervous when I ordered mine and luckily mine was OK.

Is your psu enough, windows power settings to high performance?

[76561198842834364]

dirthurts님이 먼저 게시:

it's a hard lock with no computer response. A reboot is required to get it back running again.

Any thoughts?

That's almost certainly some kind of hardware problem, and yeah, you say that your temps are normal, but I wonder.

It looks like you're having heating problems on your GPU. That's about it. It overheats, and then force-shutsdown to prevent permanent damage.

I mean it could be CPU, but doubt it.

Download one of those CPU-Z utilities that measure GPU temps, if they're 90 or higher, its your GPU.

Also, take your GPU out and clean the heatsink in it off dust. If you've had it for a while, probably why you're getting hard locks.

But alternatively, a hard lock is usually to do with the CPU. But check your CPU and GPU temps in-game. If 90 or higher, seems like the likely culprit.

[dirthurts]

upcoast님이 먼저 게시:

dirthurts님이 먼저 게시:

Nevermind, it's doing it in Quake Champions also when i set the game to 144hz 1440p...
Bummer. Any ideas? This is getting a little crazy.

There was a lot of black screen complaints on the Rx 480 and Rx 580.

I was nervous when I ordered mine and luckily mine was OK.

Is your psu enough, windows power settings to high performance?

I'm starting to see that. I can't find anyone with a solution other than RMA, so I guess that's the route I'll try next.
I've tried two different PSUs, one 750 and another 650. No change.

stg44님이 먼저 게시:

dirthurts님이 먼저 게시:

it's a hard lock with no computer response. A reboot is required to get it back running again.

Any thoughts?

That's almost certainly some kind of hardware problem, and yeah, you say that your temps are normal, but I wonder.

It looks like you're having heating problems on your GPU. That's about it. It overheats, and then force-shutsdown to prevent permanent damage.

I mean it could be CPU, but doubt it.

Download one of those CPU-Z utilities that measure GPU temps, if they're 90 or higher, its your GPU.

Also, take your GPU out and clean the heatsink in it off dust. If you've had it for a while, probably why you're getting hard locks.

But alternatively, a hard lock is usually to do with the CPU. But check your CPU and GPU temps in-game. If 90 or higher, seems like the likely culprit.

Temps are definitely O.K. I checked them a couple ways and I have great airflow (two intake and exhaust).

I'm actually on my second GPU. The first one was hard locking, the new one that I just got yesterday is simply blacking out at higher frame rates/resolution (high pixel rates). But, at least the crashing is gone. Similar but slightly lower temps on the new. It's much quieter though.

[LiMpY]

If I didn't miss something...You turned down to 1080p and things were ok. Agreeing with what others have said, try all games at 1080p or reduce AA levels so it doesn't use as much vram. My 580 8GB model uses into the 5000+ mark playing a lot of games at 1080p so if you're running out of vram expect issues.
Can you have Afterburner showing the gpu mem in on screen display?

[dirthurts]

Well, it's definitely not a Vram issue. My older card was a 580 with 4gb of VRAM, and until it died I had no issues at all at 1440p 144hz. It's certainly not something that would cause the screen to black out anyway.
The new card being 8gb, doubling the ram wouldn't result in any new problems that weren't present at 4. Running out of Vram won't cause a crash anyway, it will just start streaming and your FPS will take a hard hit. Games and hardware are designed with this limitation in mind.

[LiMpY]

dirthurts님이 먼저 게시:

Well, it's definitely not a Vram issue. My older card was a 580 with 4gb of VRAM, and until it died I had no issues at all at 1440p 144hz. It's certainly not something that would cause the screen to black out anyway.

But..

dirthurts님이 먼저 게시:

Turning the game down (warframe) down to 1080p stopped the blackouts.

:/