Realtek HD audio 2nd output not working

[colas31fr]

Hello,

I have changed my motherboard and processor recently and since then, I no longer have any sound.
My realtek drivers are up to date but I can’t get any sound from the front jack (Realtek HD audio 2nd output).
I've tried everything, by going to reinstall my audio drivers or update all my drivers,
I tested all possible parameters and still nothing. Sometimes my computer doesn’t even detect my headphones on the front jack output.
If anyone has any ideas on how to fix my problem, that would be really cool.

Just in case, my processor is an inter core i5 10600k and my motherboard is a MSI Z490 gaming plus.

[Jamebonds1]

Have to do fresh install windows?

[Mad Scientist]

Some motherboards have options in regard to sound, assuming you re-wired it to the new board correctly, for the front panel itself. Check the BIOS and take a look around in regard to that.

Originally posted by Jamebonds1:

Have to do fresh install windows?

You don't reinstall windows everytime there's a small, easily resolved, issue.

[colas31fr]

i can't re-install windows, someone installed it for me when i first builded my pc

[Jamebonds1]

Originally posted by Mr. Gentlebot:

Some motherboards have options in regard to sound, assuming you re-wired it to the new board correctly, for the front panel itself. Check the BIOS and take a look around in regard to that.

Originally posted by Jamebonds1:

Have to do fresh install windows?

You don't reinstall windows everytime there's a small, easily resolved, issue.

Not with swapped motherboard, no.

[Mad Scientist]

Originally posted by Jamebonds1:

Originally posted by Mr. Gentlebot:

Some motherboards have options in regard to sound, assuming you re-wired it to the new board correctly, for the front panel itself. Check the BIOS and take a look around in regard to that.

You don't reinstall windows everytime there's a small, easily resolved, issue.

Not with swapped motherboard, no.

Again, likely a BIOS issue since some literally have options which sometimes may be defaulted to OFF. Not looking is not an excuse to immediately go to "reinstall windows", which is not a competent recommendation for a simple issue.

[emoticorpse]

is there a 3rd party software icon in your system tray? Like the Sonic Studio I think for my motherboard offers to disconnect the front port when something is connected in the back and vice versa. Or it offers to output to both at the same time.

[colas31fr]

i've checked the bios and found nothing about audio

[_I_]

get the correct drivers from the mobo mfg or oem site

windows generic drivers are just good enough to run basic things, not full hardware support

also grab the chipset and lan drivers

https://www.msi.com/Motherboard/MPG-Z490-GAMING-PLUS/support#driver

then use realtek audio control panel to change how it works and assign inputs/outputs
finally, use windows sound control panel to disable all unused devices and set sound/voip inputs/outputs

[Bad 💀 Motha]

Wipe out the Audio Drivers from Control Panel > Programs and Features.
Reboot and let it re-detect the Audio as "new" again.


Overall, after you swap out Motherboards, you should go wipe out ALL the drivers listed as "installed programs" reboot as needed until all are wiped. Then download and install all of them for the New Motherboard.

You can always reinstall Windows by doing a Reset from within Win10 or 11 itself.
No physical media is needed to ever do this unless your OS is corrupted/damaged where it needs a "clean" install. To which you can also do by first making yourself your own Win10 or 11 USB Flash Drive Install Media. No product key will be needed if your OS has already been activated. As it will auto-re-activate again after the install once the system is connected to internet.

[Jamebonds1]

Originally posted by Mr. Gentlebot:

Originally posted by Jamebonds1:

Not with swapped motherboard, no.

Again, likely a BIOS issue since some literally have options which sometimes may be defaulted to OFF. Not looking is not an excuse to immediately go to "reinstall windows", which is not a competent recommendation for a simple issue.

Lower chance of BIOS issue because most motherboard have onboard turned on by default.

[Bad 💀 Motha]

Never have I in my 30 years or so of doing this seen where a Motherboard came with the Onboard Audio disabled by default.

Seriously just uninstall everything to do with the old motherboard, but before you do, go download all the most recent drivers for the new motherboard. After all of the uninstalls are complete, reboot, let Windows auto detect the hardware again and let it do its thing to finish the process. When that is done, run the installers one at a time for all the new drivers. If any rebooting is asked of you, do it. Then continue this process until its all done.

Also when you swapped Motherboards, did you also ensure to connect the Front HD Audio from your Case to the header?

[Jamebonds1]

Originally posted by Bad 💀 Motha:

Never have I in my 30 years or so of doing this seen where a Motherboard came with the Onboard Audio disabled by default.

I never seen this either.

[_I_]

even if you add a 2nd sound card bios would not disable the onboard

was the mobo used?
if it had settings like that changed, you should reset it to defaults

[PopinFRESH]

@OP do you get output from the rear audio IO? the only issue is with the front panel audio?

If so, I'd suspect what Mr. Gentlebot posted in the first reply. You probably don't have the front panel audio cable installed correctly on the front panel audio header on the new motherboard.

The front panel audio header is normally keyed on pin8 but some cases have individual pins rather than a single header and those you have to make sure you connect the correct wiring to the correct pins from 1 - 9 (again 8 being omitted as a keying)

If you post which case you have that would help as well