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if you bought a retail version of 10, they have several activation's worth of uses, I think they publicly say 3, but I think they go up to 10 sometimes in the past.
what he bought was either an oem key or a retail key where the person in question only needed 1 key and sold the other uses.
What HDD issues?
Check it with CHKDSK and CrystalDiskInfo
it seems like the bios update make the ram unstable, to note it was ram on the boards validation list, we are now going without xmp,
as for the extra stuff, my brother is impatient and cant leave well enough alone.
for the hdds, we are currently thinking its 100% possible that loading 5-10gb into ram caused an error there, it would explain why half life could load but fallout 4 among others would not across a few different hdds,
the main issue that caused him to want to format was windows boot loader running off an old hdd and pointing to the nvme, another place I asked said this was a fairly common issue, he thought that this was causing windows to not be recognized as valid, and instead of waiting, decided formatting was called for.
right now we are running the built in windows ram test, and when he wakes up he is making a bootable version of mem test so we can enable xmp and roll back clock speeds till the ram doesn't toss errors, more or less what I had to do with my ryzen 1700.
after that we are looking at hdds, I do have a feeling that the issues were ram related though at this point as some other things that were happening also point to ram. kind of shocked how well windows 10 deals with ram errors, I know 7 wouldn't even start up when errors were being thrown, credit where credit is due in that regard.
it was activated for years, other place I went told me that bios update can temporarily stop activation but it should fix itself, this wasn't fixing itself, and every painless method for fixing it was not fixing it. I think the activation issue is somewhat solved for now, now its on to new and funner issues. thankfully my brother has resigned himself to the fact this is going to take days to fix if nothing goes wrong so he isn't rushing it anymore.
To test for stability, run Prime95 (small FFTs loop test) + MSI Kombuster (VRAM # GB amount) looped stress test; both at the same time for approx 30-60 mins
im going to run memtest on a full range single pass/as many as it can take while he is at school or asleep and downclock the ram a bit, mine is technically a 3200 kit that runs at 2999 because of ryzen 1700, didn't want to screw with voltages because if i type something wrong or the motherboard decided to do something stupid there goes my ram, his is a 3600 kit, ill put it down to 3400 and see if thats stable. he wants to run it at a higher voltage to get the most speed, he can do that on his own.
On many ASUS Boards I've used over the years; I for whatever reasons have always had to up many of the low voltages by around 0.0050 - 0.0055 for them to run at their correct and stable values.