G305 Battery connectivity issues

[Bing Chilling]

anyone else had issues with their AA battery randomly shutting off and having to remove the case, to resit it? according to G-Hub the battery life is full. and it's happening with every battery i've tried. haven't seen much about this anywhere and logitech wants me to "prove" it
for a refund. been waiting over 2 weeks for a response after sending them a video of the issue happening first hand. not sure if they'll even reply at this point.

are there any "fixes" for this?
i'v heard of people putting tinfoil around a battery to help it sit better on other mice
not really interested in buying another after there objectively bad customer support

[_I_]

what kind of battery are you using?
rechargeable nimh/nicd are 1.2v, which is lower than alkaline 1.5v

an alkaline should last 2-4 months in the g305 mouse

in ghub is there a firmware update for the mouse?

[ZeekAncient]

I am using a G305 and I don't have that issue.

It has happened to me where the mouse begins to shut off when the battery gets really low, but then replacing it with a full battery resolves the issue.

You are using the Logitech Gaming Software?

Edit: Ok, you said you are using G Hub. See I don't use G Hub for my Logitech stuff. I just use the traditional Logitech Gaming Software. I never used G Hub. But I assume it would be fine? IDK, the regular Logitech Gaming Software has been working fine for years, so I don't see the point upgrading to G Hub, or whatever.

[_I_]

g305 does not support lgs
with ghub you can save a profile to the mouse, and exit ghub, and remove it from startup, to keep that profile in the mouse for every pc its used with

on mine, i set the mouse dpi to a fixed setting, and changed the dpi button bind to show battery level (led on mouse)
and saved the profile to the mouse, and disabled ghub from startup and exited ghub

[ZeekAncient]

_I_ eredeti hozzászólása:

g305 does not support lgs

Yes it does. I should know I am using it right now with lgs. It works just fine with logitech gaming software.

And I don't mean G Hub. I am not using G Hub.

[Bing Chilling]

_I_ eredeti hozzászólása:

what kind of battery are you using?
rechargeable nimh/nicd are 1.2v, which is lower than alkaline 1.5v

an alkaline should last 2-4 months in the g305 mouse

in ghub is there a firmware update for the mouse?

i'v tried Energizer max AM3-1.5V and Panasonic UM-3NP 1.5v
nether are rechargeable. And i just bought both of them.

also i just downloaded Ghub (didn't even know it was a thing until yesterday)
to check the battery percentage, they both claim to be full.
then it randomly shuts off.

like right now, it's working perfectly. but all of a sudden it will just shut off
it's completely random.

i'v even seen ghub's battery indicator go from full - half - red in a few seconds then shut off
and seen it stay at full for hours like right now.

[Sālis Labvīrs]

Bro i have the same issue, pls tell me you found a fix.

[Bing Chilling]

Action is coming eredeti hozzászólása:

Bro i have the same issue, pls tell me you found a fix.

i ended up buying a new mouse. i couldn't fix it and logitech wouldn't honor their warranty.


i could suggest cleaning the battery compartment and pulling out the male coil a "tiny bit"
so that it makes a proper connection, other then that if it still doesn't work. then you'll probably need to get a new mouse.

check with logitech's support and see if you can get a replacement.
that said,they look for any reason to not send you a replacement in my experience.

[Sālis Labvīrs]

i ordered a new one, this ♥♥♥♥ is so annoying, cleaning the compartment and pulling the coil didnt make a difference. on a old forum i saw that the g305 has problems with lithium batteries, because the battery sensor cant read lithium battery levels propperly, when the battery is slightly used this problem can occur. i ordered a new one, because of this problem i smashed my mouse a lot and the body of the mouse broke :/

[Bing Chilling]

Action is coming eredeti hozzászólása:

i ordered a new one, this ♥♥♥♥ is so annoying, cleaning the compartment and pulling the coil didnt make a difference. on a old forum i saw that the g305 has problems with lithium batteries, because the battery sensor cant read lithium battery levels propperly, when the battery is slightly used this problem can occur. i ordered a new one, because of this problem i smashed my mouse a lot and the body of the mouse broke :/

yeah it is what it is. these g305(s) are pretty common to have ether battery issues or input issues
after a little while. the annoying part is that they don't seem to want to honor their warranty.


i moved on to corsair
this is the mouse i currently use.
more or less the same as a g305 but so far it has no issues

https://www.amazon.ca/Corsair-Wireless-Rechargeable-Slipstream-Technology/dp/B07KQWR72Z

[Sālis Labvīrs]

I bought another g305, imo its perfect, down to the last minute details :D The first one i bought cost 30€ now 2 years later new one costs 52€ lmao

[Bing Chilling]

Action is coming eredeti hozzászólása:

I bought another g305, imo its perfect, down to the last minute details :D The first one i bought cost 30€ now 2 years later new one costs 52€ lmao

haha cheers, hopefully that one lasts

[ceibuu]

If anyone does come across this issue, I had the same problem with my G305, regardless of the type of battery or size I used (AA or AAA with an adaptor). What seems to have been the issue for me was the positive terminal in the mouse was providing a poor connection. To solve it I took the metal clip form a pen (or any other small piece of flat, folded metal) and wrapped that over the existing positive terminal in the mouse to provided a larger connection surface. It's working a charm so far.

[Bad 💀 Motha]

Devices that take any kind of replaceable battery, you should clean the battery area with contact cleaner spray every once in a while; like maybe once every 6-12 months or as feel needed. If you've gone through a lot of batteries with a single device, gently stretch the springs if there are any. When you change batteries, inspect the battery compartment for any leakage or dried residue from the previous batteries.