Issue regarding CPU upgrade (boot looping)
Hello,
Long story, would really appreciatie if you'd take the time and read it.

So i was using a ryzen 7 1700 on a asrock B450 pro4 with stock cooler for 3 years apart from rare crashes and bluescreens there weren't any noticiable defects. I decided it was time for an upgrade. I updated the bios to version 5.00 before installing the new CPU.
I got a ryzen 5 5600x second hand and also bought a gelid solutions phantom cooler. The cooler was working fine with the 1700. At the guys house, the cpu was working fine, I kept in touch with him and it was clearly working on his pc so i dont think i got scammed. Then, when I first booted it with the new CPU, it would get into windows fine, and after 10 sec it would freeze and restart itself. After that, the period of time it gave us before freezing became shorter and shorter until it froze before letting me see the login screen. However, in secure boot (the option you get after the system restarts 3 times) It would sometimes give me a couple minutes before crashing.I could get into the bios and the cpu temprature was not high (34 - 43 Celcius) Once it even stayed on for about 30 minutes until I shut it down myself. After reading on a forum it could be an issue related to the ram so I reseated it. After then it got bad. Now its stuck in a never-ending boot loop. It boots, then just restarts itself after having all the fans spin at maximum speed for 25 seconds while the screen stays black.

Link to the mobo http://www.asrock.com/MB/AMD/B450%20Pro4/#BIOS

what we tried:
Different (the one I had in it first) cpu
Different RAM (tested on each slot)
CMOS battery reset 20 times
CMOS header reset via motherboard
Turned on without a video card
Clean install windows (back when it still booted)
New motherboard (still same issue)

Lmk if you have any questions i really want this fixed :(
Legutóbb szerkesztette: Evanokato; 2022. ápr. 4., 5:09
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115/159 megjegyzés mutatása
Did you see if there was an update to the chipset of your board? I think this is your board, but pls. double-check first. Are you running Windows 11 or Windows 10? Edit: never mind, Ryzen 1700 is not supported on W11 unless you bypassed the requirements.

https://www.asrock.com/mb/AMD/B450M%20Pro4/index.asp#Download

Personally, after all this, I would just hand it back. I would take a video with my phone and show it to the one who sold you this processor. It should not be all this trouble and hassle.

Waiting for someone with a miracle cure. :steamhappy:
Legutóbb szerkesztette: plat; 2022. márc. 28., 9:49
Need to update to latest bios for that cpu. Once in Windows, download and install latest amd ryzen chipset driver
^ this

always update bios before upgrading cpus

put in the 1700 again, then update bios
Evanokato eredeti hozzászólása:
Hello,
Long story, would really appreciatie if you'd take the time and read it....

I updated the bios to version 5.00 before installing the new CPU.

what we tried:
Different (the one I had in it first) cpu
Different RAM (tested on each slot)
CMOS battery reset 20 times
CMOS header reset via motherboard
Turned on without a video card
Clean install windows (back when it still booted)

Lmk if you have any questions i really want this fixed :(

OP said he updated the BIOS already. What's left is the chipset, if any available. If that doesn't work, it seems he went over and beyond trying with this. Edit: there are several revisions beyond 5.0 but there are warnings assoc. with those. Wouldn't it be a little risky at this point to go beyond the 5.0 version. I'm asking for my own education, mind you. The 5.0 is specific for compatibility with 5xxx Ryzen.
Legutóbb szerkesztette: plat; 2022. márc. 28., 11:30
plat eredeti hozzászólása:
Did you see if there was an update to the chipset of your board? I think this is your board, but pls. double-check first. Are you running Windows 11 or Windows 10? Edit: never mind, Ryzen 1700 is not supported on W11 unless you bypassed the requirements.

https://www.asrock.com/mb/AMD/B450M%20Pro4/index.asp#Download

Personally, after all this, I would just hand it back. I would take a video with my phone and show it to the one who sold you this processor. It should not be all this trouble and hassle.

Waiting for someone with a miracle cure. :steamhappy:
I got the latest update, it was working fine on his pc
Bad 💀 Motha eredeti hozzászólása:
Need to update to latest bios for that cpu. Once in Windows, download and install latest amd ryzen chipset driver
i cant get to windows its in a boot loop
_I_ eredeti hozzászólása:
^ this

always update bios before upgrading cpus

put in the 1700 again, then update bios
I got the latest bios as i mentioned
plat eredeti hozzászólása:
Evanokato eredeti hozzászólása:
Hello,
Long story, would really appreciatie if you'd take the time and read it....

I updated the bios to version 5.00 before installing the new CPU.

what we tried:
Different (the one I had in it first) cpu
Different RAM (tested on each slot)
CMOS battery reset 20 times
CMOS header reset via motherboard
Turned on without a video card
Clean install windows (back when it still booted)

Lmk if you have any questions i really want this fixed :(

OP said he updated the BIOS already. What's left is the chipset, if any available. If that doesn't work, it seems he went over and beyond trying with this. Edit: there are several revisions beyond 5.0 but there are warnings assoc. with those. Wouldn't it be a little risky at this point to go beyond the 5.0 version. I'm asking for my own education, mind you. The 5.0 is specific for compatibility with 5xxx Ryzen.
i need to get into windows first. Version 5.00 is the latest available from what i found.
Legutóbb szerkesztette: Evanokato; 2022. márc. 28., 12:39
Evanokato eredeti hozzászólása:
plat eredeti hozzászólása:

OP said he updated the BIOS already. What's left is the chipset, if any available. If that doesn't work, it seems he went over and beyond trying with this. Edit: there are several revisions beyond 5.0 but there are warnings assoc. with those. Wouldn't it be a little risky at this point to go beyond the 5.0 version. I'm asking for my own education, mind you. The 5.0 is specific for compatibility with 5xxx Ryzen.
i need to get into windows first. Version 5.00 is the latest available from what i found.

At this point have you taken the whole thing apart? disconnected it from the wall and left it unplugged (also the cmos battery) for like an hour?. I suggest you do that. I know logically everybody and their grandma is going to start saying "well it doesn't work that way, once you reset bios all info is gone and it's that simple and unplugging won't help blah blah blah....". I get it. But bottom line is sometimes it really takes full disassemble and reassembly somehow to get it functioning again. That's my opinion. Especially since obviously software isn't the issue and you've ran out of hardware to diagnose (unless it's the motherboard or psu or something) in which case you're still not harming anything. So you waste a little more time taking it apart and putting it back together (or at least disconnecting it). That happened in another thread recently where some dude tried everything and comes back after a while saying he took the whole thing apart and put it back together and it works.

I'm not promising that will get it going, but my opinion at this point is that's what you should do. And if it still behaves the same, I'd have to assume it's the motherboard. As far as the cause, maybe the newer cpu burned out the board for some odd reason?. Software issues don't spontaneously cause more and more crashes. Sounds like hardware getting more and more burnt out over time somehow. Even ram crashes would be somewhat consistent.

Anyways, that's my two cents.
emoticorpse eredeti hozzászólása:
. Sounds like hardware getting more and more burnt out over time somehow. Even ram crashes would be somewhat consistent.

Anyways, that's my two cents.

I totally agree--it shouldn't be this problematic. I would not take further chances, OP. Do things still work OK with your other cpu in place? I would stop right now. Can the person you got the newer one from be persuaded to take it back? Maybe you can take some video of the situation. This can't be good for the rest of your hardware.

It seems too much for the board.
Take the CPU out and look at the pins. Make sure none are squished. If some ar you can use a plastic card to slide through the pin array, hopefully straightening them.
Yes, check for bent or missing pins. I would also make sure the power supply is plugged into a surge protector/power strip as direct wall power can cause for inconsistencies or infrequent surges. Try a different wall outlet as well.

Also make sure the power supply is of sufficient wattage and a reputable brand and/or isn't on its way out. Of course try with a different one, if you can.
So I would opt to try another BIOS and try and flash to it using the more stable of the two CPU's using the boot flash options. I would maybe boot into BIOS first and see how long it holds stable there. If you can stay stable @ Bios menu's for 30+ minutes then use the bios flash option and jump to either an older or newer BIOS. You mention 5.0 but there are options up to 5.3 now and it looks like base model 5000 series support was actually added in 4.6, with 5.0 being the add for the G models.

Test bios stable then try flashing to either the newest revision, or back flashing to the first supported.
More of the newer bios defaults are set for windows 11 securities. Make sure you set them the way you had them.Secure boot and ftpm chip turned on are the ones i would check, and also bent pins
I'm not seeing where you guys are seeing other revisions

https://www.asrock.com/MB/AMD/B450%20Pro4/#BIOS

The most recent version for BIOS on their board looks to be 5.0 from "2021/5/20" with a new AGESA revision "Update AMD AGESA ComboAM4v2 1.2.0.2"

@OP if you have access to another computer and a USB flash drive I'd suggest making a bootable USB with Memtest86+ on it and try booting to that and letting it run. This will help you both determine if you might have failing memory as well as if the system will remain stable in another simple OS (e.g. is this more likely hardware or software).

Before starting this try to remove all the memory except 1x DIMM in the DIMM slot A2 (which should be the 2nd DIMM slot counting from left to right away from the CPU socket). Also, if you can look on the memory modules and tell us specifically what memory it is (if there is a model number, etc.) Ryzen can be finicky with memory frequency and there is a significant difference in how memory works on 1st and 2nd gen Ryzen and 3rd gen Ryzen.

If its powering off and on without getting to the portion of POST where it initializes the display then you'll want to try to start by getting down to the basics and getting to where you can get into BIOS first.

1. Unplug power from the PSU.
2. Press and hold the power button for about 10 seconds
3. Remove the CMOS battery
4. Short the jumper CLRCMOS2 (either place a jumper on it for a few seconds or bridge the pins with a paperclip for a few seconds)
5. Remove any other components you may have installed in the PCIe slots, disconnect any devices connected to the USB headers (e.g. a fan controller, etc) as well as if you have RGB lighting connected to the ARGB and DRGB headers on the board.
6. Install just the 1x DIMM and your GPU in the first (top) x16 PCIe slot (PCIe_2).
7. reinstall the CMOS battery (note you can reinstall the CMOS battery first if your GPU cooler is going to block the battery mount)
8. Double check all of the power connections to your motherboard and GPU are connected properly / securely. If you have a modular PSU make sure you have the 8pin ATX12v EPS connection connected to the ATX12v1 header (don't use one of the PCIe 8pin connections). This should be labeled "CPU" on most PSUs and cables. the EPS header and cable is similar to the PCIe 8pin and its not difficult to force one into the other.
9. Make sure your CPU coolers fan is connected to the CPU_FAN1 header
10. Reconnect power to the PSU, there should be a very small LED on the top right side of the motherboard near the CPU fan header that will show when the board is getting +5vsb so this should be lit once you've connected power. NOTE: the system may automatically start at this point, if not press the power button briefly
11. The system will likely reboot multiple times on its own without showing anything like its trying to start, and then restart, and then restart. This is normal and happens when the board is trying to re-train the memory timings. DO NOT power it off or disconnect power while its doing this
12. Periodically press the F2 or DEL keys to enter BIOS/UEFI once the system gets past POST and re-training the memory timings.

If you're able to get into BIOS/UEFI again after this you'll want to ensure the CPU and memory configurations are not applying an OC and are the expected defaults for the CPU and memory you have.

Then run the memtest as noted before and let it finish a full pass. If it doesn't lockup or detect memory issues, then shutdown, remove power, install one additional DIMM and re-run the test again. Repeat until you've installed all of your memory (assuming you have 4 DIMMs).

Then post back here with the results if you are stable and all memory is passing memtest then proceed with reconfiguring BIOS/UEFI for storage and doing a clean Windows install.
Legutóbb szerkesztette: PopinFRESH; 2022. márc. 28., 23:46
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Közzétéve: 2022. márc. 28., 8:37
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