Issue regarding CPU upgrade (boot looping)

[Evanokato]

Hello,
Long story, would really appreciatie if you'd take the time and read it.

So i was using a ryzen 7 1700 on a asrock B450 pro4 with stock cooler for 3 years apart from rare crashes and bluescreens there weren't any noticiable defects. I decided it was time for an upgrade. I updated the bios to version 5.00 before installing the new CPU.
I got a ryzen 5 5600x second hand and also bought a gelid solutions phantom cooler. The cooler was working fine with the 1700. At the guys house, the cpu was working fine, I kept in touch with him and it was clearly working on his pc so i dont think i got scammed. Then, when I first booted it with the new CPU, it would get into windows fine, and after 10 sec it would freeze and restart itself. After that, the period of time it gave us before freezing became shorter and shorter until it froze before letting me see the login screen. However, in secure boot (the option you get after the system restarts 3 times) It would sometimes give me a couple minutes before crashing.I could get into the bios and the cpu temprature was not high (34 - 43 Celcius) Once it even stayed on for about 30 minutes until I shut it down myself. After reading on a forum it could be an issue related to the ram so I reseated it. After then it got bad. Now its stuck in a never-ending boot loop. It boots, then just restarts itself after having all the fans spin at maximum speed for 25 seconds while the screen stays black.

Link to the mobo http://www.asrock.com/MB/AMD/B450%20Pro4/#BIOS

what we tried:
Different (the one I had in it first) cpu
Different RAM (tested on each slot)
CMOS battery reset 20 times
CMOS header reset via motherboard
Turned on without a video card
Clean install windows (back when it still booted)
New motherboard (still same issue)

Lmk if you have any questions i really want this fixed :(

[Evanokato]

โพสต์ดั้งเดิมโดย Elucidator:

I am reading conflicting information, this is confusing.

โพสต์ดั้งเดิมโดย Evanokato:

I did manage to download windows this time it would crash before but still can't get into it

With this post I assumed you downloaded windows at your friend's place. And with "but still can't get into it", I assumed you couldn't get into any bit of windows. (not the init, not the loading screen, not the login screen, etc.)

and yet, somehow you did get errors in Windows Event Viewer?

โพสต์ดั้งเดิมโดย Evanokato:

the following boot start or system start drivers did not load:
bam
cdrom
dam
filecrypt
gpuenergyDrv
npsvctrig
vid
WdFilter

1084
attempting to start the service shellhwdetection with arguments unavailable

That means it did load windows and only rebooted after windows was already being loaded.

Are those errors from your own Boot attempts or from testing the Boot at your friend's PC?

I should have been more specific, sorry.

I installed windows on it with my own pc. It would crash before completing a while back.

I can get into event viewer through safe boot. As i mentioned i can usually get into safe mode but not regular windows

[plat]

OK, that clarifies things more. Well, the definition of Safe Mode is the absence of third party drivers active.

So some corruption or conflict, possibly of a driver or drivers, seems worth to explore.

I can't recall where OP mentioned this before, but is Secure Boot on or off? If it's ON, try to switch it off in BIOS. If this was already done to test, I apologize in advance.

Edit: Just for reassurance, is it possible to run a malware scan in Safe Mode? Use your antivirus' scanner if you can for an offline scan.

[Chryseus]

A Linux live system is the definitive test for software or driver issues, doing anything else is just wasting time, safe mode not crashing is again suggestive of PSU power delivery issues.

[Evanokato]

โพสต์ดั้งเดิมโดย Chryseus:

A Linux live system is the definitive test for software or driver issues, doing anything else is just wasting time, safe mode not crashing is again suggestive of PSU power delivery issues.

I just dont see how thats possible, how could it break? They offer 10 years of warranty and it has been used well under its maximum power delivery. I will take a look at linux when i get home

[Evanokato]

โพสต์ดั้งเดิมโดย plat:

OK, that clarifies things more. Well, the definition of Safe Mode is the absence of third party drivers active.

So some corruption or conflict, possibly of a driver or drivers, seems worth to explore.

I can't recall where OP mentioned this before, but is Secure Boot on or off? If it's ON, try to switch it off in BIOS. If this was already done to test, I apologize in advance.

Edit: Just for reassurance, is it possible to run a malware scan in Safe Mode? Use your antivirus' scanner if you can for an offline scan.

I have tried to switch secure boot off. Which drivers do you think I should check?

[Chryseus]

โพสต์ดั้งเดิมโดย Evanokato:

โพสต์ดั้งเดิมโดย Chryseus:

A Linux live system is the definitive test for software or driver issues, doing anything else is just wasting time, safe mode not crashing is again suggestive of PSU power delivery issues.

I just dont see how thats possible, how could it break? They offer 10 years of warranty and it has been used well under its maximum power delivery. I will take a look at linux when i get home

A long warranty means nothing when it comes to defects, since you've replaced the mobo, checked the memory (I assume you actually run memtest rather than just move them around) and checked the CPU you're running out of possible causes, a Linux live system will rule out your drives and software which only leaves your PSU as the possible cause.

[plat]

โพสต์ดั้งเดิมโดย Evanokato:

I have tried to switch secure boot off. Which drivers do you think I should check?

Don't know if we're barking up the wrong tree as soooo many recommendations have already been made by very smart people.

But...many times, driver conflicts are caused by competing security software. This often results in system freezes while in Normal mode. I haven't heard of anything this drastic arising from conflicting antivirus but it doesn't hurt to check.

What security software do you have installed? If it's just Defender, never mind as that shouldn't have an impact like that.

[plat]

Also, OP, I want to get it clear: did you say you took out your boot drive, installed it in your friend's machine and it booted fine? Because sometimes, failure to boot into Windows could be the sign of a corrupted Windows partition on the drive.

[Evanokato]

โพสต์ดั้งเดิมโดย plat:

Also, OP, I want to get it clear: did you say you took out your boot drive, installed it in your friend's machine and it booted fine? Because sometimes, failure to boot into Windows could be the sign of a corrupted Windows partition on the drive.

correct, not a single problem occured when booting from my friends system. i downloaded fresh windows media installation as well and still didnt get it to work on my system

[Evanokato]

โพสต์ดั้งเดิมโดย plat:

โพสต์ดั้งเดิมโดย Evanokato:

I have tried to switch secure boot off. Which drivers do you think I should check?

Don't know if we're barking up the wrong tree as soooo many recommendations have already been made by very smart people.

But...many times, driver conflicts are caused by competing security software. This often results in system freezes while in Normal mode. I haven't heard of anything this drastic arising from conflicting antivirus but it doesn't hurt to check.

What security software do you have installed? If it's just Defender, never mind as that shouldn't have an impact like that.

just defender yes but i do have clean windows

[Evanokato]

update: running linux with no problems so far.. now looking for a way to stress test it

edit: linux just crashed. now trying to update gpu drivers becasue for some reason its letting me in windows for quite a while now it let me stay in regular windows for about 2 minutes for the first time ever (!) but crashed while installing new gpu drivers

[Chryseus]

โพสต์ดั้งเดิมโดย Evanokato:

update: running linux with no problems so far.. now looking for a way to stress test it

Make sure the GPU driver is installed, check the distribution documentation on how to do this, there is a list of benchmarking tools here: https://wiki.archlinux.org/title/Benchmarking or you could install a game.

[Evanokato]

โพสต์ดั้งเดิมโดย Chryseus:

โพสต์ดั้งเดิมโดย Evanokato:

update: running linux with no problems so far.. now looking for a way to stress test it

Make sure the GPU driver is installed, check the distribution documentation on how to do this, there is a list of benchmarking tools here: https://wiki.archlinux.org/title/Benchmarking or you could install a game.

linux did crash after 20 minutes or so. for some reason i can get into windows for quite long
now for the first time ever
but after 2 minutes it crashes while installing gpu drivers
gpu temps are fine and fans arent ramping up or something and cpu activity looks normal

[Chryseus]

โพสต์ดั้งเดิมโดย Evanokato:

โพสต์ดั้งเดิมโดย Chryseus:

Make sure the GPU driver is installed, check the distribution documentation on how to do this, there is a list of benchmarking tools here: https://wiki.archlinux.org/title/Benchmarking or you could install a game.

linux did crash after 20 minutes or so. for some reason i can get into windows for quite long
now for the first time ever
but after 2 minutes it crashes while installing gpu drivers
gpu temps are fine and fans arent ramping up or something and cpu activity looks normal

You tried one memory module at a time ? that should rule out memory failure as having more than one fail at the same time is incredibly unlikely.

That pretty much leaves it being the GPU or PSU, I consider the GPU to be very unlikely as what you're describing doesn't sound like any kind of GPU failure I've heard of before, if your system has integrated graphics try that, otherwise I'd say it's fairly conclusive your PSU is defective.

[Evanokato]

โพสต์ดั้งเดิมโดย Chryseus:

โพสต์ดั้งเดิมโดย Evanokato:

linux did crash after 20 minutes or so. for some reason i can get into windows for quite long
now for the first time ever
but after 2 minutes it crashes while installing gpu drivers
gpu temps are fine and fans arent ramping up or something and cpu activity looks normal

You tried one memory module at a time ? that should rule out memory failure as having more than one fail at the same time is incredibly unlikely.

That pretty much leaves it being the GPU or PSU, I consider the GPU to be very unlikely as what you're describing doesn't sound like any kind of GPU failure I've heard of before, if your system has integrated graphics try that, otherwise I'd say it's fairly conclusive your PSU is defective.

I have tried linux which stayed on without crashing for a lot longer than windows, but did eventually crash. Also, i will be trying a different psu this afternoon. I first thing i will do is udate gpu drivers when i do get it to boot for a while