Umutnulleins Apr 28, 2021 @ 12:37am
new built pc randomly closes and boots back up sometimes help
it doesnt always happen but like once in a while how can i fix this?



rx 5700
ryzen 5 3600
thermaltake smart 700w
32gb ram
tuf b450 pro gaming
1tb ssd
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Showing 1-15 of 28 comments
r.linder Apr 28, 2021 @ 1:13am 
Does it randomly restart, or does it just suddenly lose power and come back on? Distinct difference.

If it's restarting (actually says so), it's probably Windows automatically restarting for updates. If it just shuts off randomly without warning and comes back on, it's probably a power supply issue, likely since you're using a garbage PSU series from Thermaltake.
Last edited by r.linder; Apr 28, 2021 @ 1:14am
_I_ Apr 28, 2021 @ 1:17am 
thermaltake smart 700w

not very good psus overall, if its new it should be ok, if its 4+ try a different one
raincloud40 Apr 28, 2021 @ 1:22am 
Obviously an overheat or high power usage problem, comps don't just restart over nothing.

Try getting a program that monitors your CPU,GPU temps in particular.

Depending on how long you've had the comp, window 10 does not update regularly. After the first week or so, updates should be sporadic at best.
Last edited by raincloud40; Apr 28, 2021 @ 1:25am
_I_ Apr 28, 2021 @ 1:24am 
cpu/gpu will throttle before rebooting
unless the drivers dont know how to handle the way its throttling

get the correct drivers from the mobo site and update bios
https://www.asus.com/Motherboards-Components/Motherboards/All-series/TUF-B450-PRO-GAMING/HelpDesk_Download/
Last edited by _I_; Apr 28, 2021 @ 1:24am
Umutnulleins Apr 28, 2021 @ 2:13am 
Originally posted by Escorve:
Does it randomly restart, or does it just suddenly lose power and come back on? Distinct difference.

If it's restarting (actually says so), it's probably Windows automatically restarting for updates. If it just shuts off randomly without warning and comes back on, it's probably a power supply issue, likely since you're using a garbage PSU series from Thermaltake.
yes it just shuts down without anything which cpu could you recommend that is cheap?
r.linder Apr 28, 2021 @ 2:16am 
Originally posted by Joseph Seed:
Originally posted by Escorve:
Does it randomly restart, or does it just suddenly lose power and come back on? Distinct difference.

If it's restarting (actually says so), it's probably Windows automatically restarting for updates. If it just shuts off randomly without warning and comes back on, it's probably a power supply issue, likely since you're using a garbage PSU series from Thermaltake.
yes it just shuts down without anything which cpu could you recommend that is cheap?
You mean PSU? Opt for something from SeaSonic.
Umutnulleins Apr 28, 2021 @ 2:50am 
Originally posted by Escorve:
Originally posted by Joseph Seed:
yes it just shuts down without anything which cpu could you recommend that is cheap?
You mean PSU? Opt for something from SeaSonic.
yeah psu
emoticorpse Apr 28, 2021 @ 3:10am 
So it actually says shutting down?
Umutnulleins Apr 28, 2021 @ 4:33am 
Originally posted by emoticorpse:
So it actually says shutting down?
nope instantly shuts down without saying anything and then reboots and this always happens when playing dead rising 4 aswell
r.linder Apr 28, 2021 @ 7:08am 
Originally posted by Joseph Seed:
Originally posted by emoticorpse:
So it actually says shutting down?
nope instantly shuts down without saying anything and then reboots and this always happens when playing dead rising 4 aswell
Very likely that you got a bad PSU (if new) or it's just worn out (if old)
Abrupt restart is a hardware fault. Windows will restart your pc if it finds an issue with the hardware in an attempt to save your data. So, this is actually a good thing. It means Windows is working well. The bad thing is your hardware is not.
You need to look in event viewer and it might give you a clue. Look for events at the same time as the abrupt restart. In my experience abrupt restarts are faulty ram or faulty ram settings.
Bad 💀 Motha Apr 28, 2021 @ 8:26pm 
Originally posted by Joseph Seed:
Originally posted by emoticorpse:
So it actually says shutting down?
nope instantly shuts down without saying anything and then reboots and this always happens when playing dead rising 4 aswell

Thats not a "shut down" then; thats a forced reboot; which is pretty much always going to be caused by a terrible PSU that simply isn't good enough for your hardware.

If you use Ryzen or Intel 8th Gen or newer; please use a PSU model that was actually presented to market no older then 2017 to help ensure it has modern specs. Also helps to go with a good known reliable model from a well known trusted brand and that is Gold or Platinum certified rating.

Such as something from EVGA, BeQuiet, Corsair, SeaSonic, SilverStone

Thermaltake does make some good stuff, but not PSUs.
DeadPhoenix Apr 29, 2021 @ 4:11am 
Replace PSU.
Umutnulleins Apr 29, 2021 @ 4:17am 
Originally posted by DeadPhoenix:
Replace PSU.
which psu would you recommend and how much wats?
_I_ Apr 29, 2021 @ 4:24am 
https://pcpartpicker.com/products/power-supply/#m=337,11,14,71&e=4,2&sort=price&page=1&A=650000000000,2000000000000

if you plan on upgrading, or using the psu for the next build 650+w
seasonic, corsair (not v series), evga, bequiet
Last edited by _I_; Apr 29, 2021 @ 4:25am
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Date Posted: Apr 28, 2021 @ 12:37am
Posts: 28