My PC restarts sometimes at random times

[supermichael]

For some reason there are times my PC restarts by itself and when I go to Event Viewer it says these below:

Critical 24/01/2021 02:46:43 Kernel-Power 41 (63)
Error 24/01/2021 02:47:11 Kernel-EventTracing 2 Session
Error 23/01/2021 13:08:44 Kernel-EventTracing 3 Session
Error 21/01/2021 12:50:40 AppModel-Runtime 65 None
Error 18/01/2021 01:39:07 Bonjour Service 100 None
Error 24/01/2021 02:46:43 volmgr 161 None
Error 20/01/2021 11:53:31 Defrag 264 None
Error 24/01/2021 02:46:58 Application Error 1000 (100)
Error 24/01/2021 02:47:26 Application Hang 1002 (101)
Error 24/01/2021 02:46:49 EventLog 6008 None
Error 24/01/2021 02:47:00 Service Control Manager 7034 None
Error 21/01/2021 20:44:25 RestartManager 10007 None
Error 23/01/2021 03:53:44 DistributedCOM 10010 None
Error 18/01/2021 14:45:23 Schannel 36871 None
Warning 23/01/2021 13:08:44 Kernel-EventTracing 4 Logging
Warning 24/01/2021 02:41:58 RPC (Microsoft-Windows-RPC-Events) 9 None
Warning 24/01/2021 02:46:45 BTHUSB 34 None
Warning 20/01/2021 12:39:16 DeviceSetupManager 123 None
Warning 24/01/2021 02:46:50 DeviceSetupManager 200 None
Warning 24/01/2021 02:46:50 DeviceSetupManager 201 None
Warning 24/01/2021 02:46:50 DeviceSetupManager 202 None
Warning 24/01/2021 02:46:55 User Device Registration 360 None
Warning 24/01/2021 02:46:53 ESENT 642 (1)
Warning 24/01/2021 03:06:08 DistributedCOM 10016 None

I got the latest dates when those errors happened.

How can I solve this problem? If seem the big problem is the Kernel-Power 41 (63). What are the information I need to provide that will help find the problem? I wasn't the one that build this PC, I paid someone to build it for me. I have this PC for 2 years now.

[Dr.Shadowds 🐉]

Do you get a blue screen with code on it? Or is this just a black screen, then auto turns back on, or stay off?

This a desktop, or a laptop?

From what my guess either there a really bad driver crash, or power issue.

[supermichael]

Publicado originalmente por Dr.Shadowds 🐉:

Do you get a blue screen with code on it? Or is this just a black screen, then auto turns back on, or stay off?

This a desktop, or a laptop?

From what my guess either there a really bad driver crash, or power issue.

The screen turns black and my desktop fan light turns off, then both of them turn on by itself. There is no blue screen at all.

[Dr.Shadowds 🐉]

What your system specs, and the PSU you're using?

[Zekiran]

Yeah your hardware is struggling badly, check your power supply first and foremost. Check cables and plugs, connectors, and even the plug to your power strip / wall plug / house supply of power.

[supermichael]

Publicado originalmente por Dr.Shadowds 🐉:

What your system specs, and the PSU you're using?

Here are all the parts I bought from Overclockers:


- Cougar Ultimus RGB USB Mechanical Gaming Keyboard Brown Switches, UK Layout
- AOC AGON AG251FZ 25" 1920x1080 TN 1ms 240Hz Widescreen LED Monitor - Black/Red
- Kolink Levante Midi Tower Airflow Gaming Case - Black Tempered Glass
- Cooler Master MasterLiquid 240 AIO CPU Cooler
- Asus ROG Strix Z390-F Intel Z390 (Socket 1151) DDR4 ATX Motherboard
- Seagate 2TB BarraCuda 7200RPM 64MB Cache Internal Hard Drive (ST2000DM006)
- Samsung 970 PRO Polaris 512GB M.2 2280 PCI-e 3.0 x4 NVMe Solid State Drive
- Corsair RMx 750w 80 Plus Gold Modular Power Supply (CP-9020179-UK)
- Thermal Grizzly Conductonaut Liquid Metal Thermal Paste - 1g
- Kingston HyperX Predator 16GB (4x4GB) DDR4 PC4-25600C16 3200MHz Quad Channel Kit (HX432C16PB3K4/16)
- Gigabyte Aorus GeForce GTX 1080TI 11264MB GDDR5X PCI-Express Graphics Card
- Intel Core i7-9700K 3.6GHz (Coffee Lake) Socket LGA1151 Processor - OEM
- FREE WITH CP-65M-IN: Intel Starter Pack - Call of Duty 4 Black OPS, Killing Floor 2, Evasion & Adobe Bundle

That is everything I bought to build my PC. It says the PSU it is using.

[Dr.Shadowds 🐉]

Did you do any overclocking? It so try bringing it down, or reset back to stock, and test.

It's possible might be video driver issue, use DDU "Display Driver Uninstaller" in windows safe mode, and use the recommended option only, then manually download your video driver from Nvidia, and install, and test, if you know a certain driver version that was working fine before use that instead.

For PSU, just ensure the wires are plug in securely.

[******** hajkon]

buy better power :D

[supermichael]

Publicado originalmente por Dr.Shadowds 🐉:

Did you do any overclocking? It so try bringing it down, or reset back to stock, and test.

It's possible might be video driver issue, use DDU "Display Driver Uninstaller" in windows safe mode, and use the recommended option only, then manually download your video driver from Nvidia, and install, and test, if you know a certain driver version that was working fine before use that instead.

For PSU, just ensure the wires are plug in securely.

I don't know how to change the setting of overclocking, how do I know if my PC is set to overclocking? The one that built my PC did everything.

I forgot to mention before the audio it used to come up notification that it unplugged and plugged in, unplugged over and over and turned off notification for that. Sometimes when I am playing for a short time the audio goes and comes and then works normal.

[Dr.Shadowds 🐉]

That's not normal for that to happen, either driver issue, something causing conflict that fighting for control, or a defective product.

[󠁳⁧⁧ 󠁳⁧⁧৫]

I think I have the same issue. A bunch of errors and warnings and also at least 5 times a day I get a notification asking me to choose what I plugged in but I didn't plug in anything. I have no one to ask to take a look at the PC and fix whatever is going on.