Anyone using a cyberpower pc?

[dave2164]

I just had to return a cyberpower pc because I guess there was a problem with the power supply unit where it would shut down when the computer was nudged even just the slighest bit.

I really did like the pc other than that so I'm not sure if that was just a bad apple in the bunch or if they are all prone to those kind of issues. I know a lot of you guys build your own computer but I'm not smart enough for that. But the problem with prebuilts seem to be that they put in great GPUS and advertise that but then put in cheap fans and power supply units since they know people don't look at that as much when buying a pc.

[Dr.Shadowds 🐉]

That's how they cut coners, and make a profit. If you must buy from them, edit the list, and ensure you change the PSU, or you could of simply bought a good PSU, and replace it yourself, which a friend of mines did, because the rig was on a clearance sale, and couldn't get a better deal.

Also building a computer isn't hard, it's basically like IKEA furniture, or Legos for adults. There's hundreds of guides on the internet, vary from ages 6+ building a PC, because that how simple, and easy to do it.

https://youtu.be/n2dJvqU2_x4

[Bad 💀 Motha]

https://pcpartpicker.com/list/Lb7BKZ

[dave2164]

Originally posted by Dr.Shadowds 🐉:

That's how they cut coners, and make a profit. If you must buy from them, edit the list, and ensure you change the PSU, or you could of simply bought a good PSU, and replace it yourself, which a friend of mines did, because the rig was on a clearance sale, and couldn't get a better deal.

Also building a computer isn't hard, it's basically like IKEA furniture, or Legos for adults. There's hundreds of guides on the internet, vary from ages 6+ building a PC, because that how simple, and easy to do it.

https://youtu.be/n2dJvqU2_x4

It could have been a simple and cheap repair, but you can understand that when I paid as much as I did I was infuriated that there would be a hardware problem on the 1st day. And understanably since I was within the return period I decided to just bring it back to the store rather than pay to fix whatever it was. I'm not even entirely sure it was the PSU and not something else so I wasn't tech savvy enough to deal with that.

[Bad 💀 Motha]

Pay to fix what? You have a warranty through them, use it.

[dave2164]

Originally posted by Bad_Motha:

Pay to fix what? You have a warranty through them, use it.

I don't think mine came with a warranty unless I wanted to pay extra for a service plan.

[Bad 💀 Motha]

No they all come with 1-year warranty as standard. Otherwise they'd be out of business.

[Dr.Shadowds 🐉]

That's understandable, but I wouldn't doubt something being the case of loose cables, bad PSU, or they simply didn't make sure the hardware was secure fully. It's not the 1st time they done that, same with iBuypower, and etc companies that make pre-build systems. Also you should be guaranteed 1 year warranty for service, you shouldn't need to pay for anything.

If you need help picking a pre-build PC, just ask, and someone should be able to help you go down the list before making the order, this way you get the things you need, and don't, as well comparing prices to just buying the hardware separate, and putting it in yourself to save a few bucks which wouldn't be hard at all, such as SSD, HDD, GPU, or whatever plug, and play devices.

[Bad 💀 Motha]

Best bet to do with a PreBuild Desktop is go and un-hook everything that has a physical connection with regards to Cables. Double-check and re-seat them all.
If you still have Boot-up issues, power off (the PSU main switch also) and then remove the RAM and GPU and re-seat it properly and fully and try again.

If you did not pay for extended warranty you should have 1-year warranty as standard from them.

[dave2164]

Originally posted by Bad_Motha:

No they all come with 1-year warranty as standard. Otherwise they'd be out of business.

It did have a one year warranty but since I was within the return period it was just easier to give it back. But I might buy the same model again since I otherwise loved the pc. I'm just trying to figure out if they are all made with crappy components or they just screwed up with this one particular tower.

[Dr.Shadowds 🐉]

Also note that, the benefits of building a PC, is you get warranty way longer than what any pre-build pc company offers for hardware replacement for free of charge.

GPUs, CPU, etc, etc, you get 3 years minimum, up to 10 years, which is way more time than cyperpower stander warranty offers for 1 year of service, and few months of hardware replacement.

[Dr.Shadowds 🐉]

Originally posted by daveblade:

Originally posted by Bad_Motha:

No they all come with 1-year warranty as standard. Otherwise they'd be out of business.

It did have a one year warranty but since I was within the return period it was just easier to give it back. But I might buy the same model again since I otherwise loved the pc. I'm just trying to figure out if they are all made with crappy components or they just screwed up with this one particular tower.

Is this order as is from best buy or what? Or is this on the main website of cyperpower, if on the main website you can custom the list, and change the PSU, or contact them, and request to change PSU for you.

[Monk]

Building a pc is incredibly easy, however if you really don't want to do it, look into boutique custom builds where you choose the parts and they build it for you or better yet, speak to your local computer shop and have them build it for you.

[Dr.Shadowds 🐉]

Originally posted by Monk:

Building a pc is incredibly easy, however if you really don't want to do it, look into boutique custom builds where you choose the parts and they build it for you or better yet, speak to your local computer shop and have them build it for you.

^This.

[dave2164]

Originally posted by Monk:

Building a pc is incredibly easy, however if you really don't want to do it, look into boutique custom builds where you choose the parts and they build it for you or better yet, speak to your local computer shop and have them build it for you.

It does sound fun and nice to have the power to design it exactly how I want it. I'm just paranoid about screwing up and not being able to return all the parts.

[Bad 💀 Motha]

Yes of course, if within return policy, wipe C Drive clean and send it back if they'll do that.

Did you do an exchange, repair, or refund?